Proud American Vanlines

Reviews

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1. W

   William G.

   Source: MoveAdvisor · Pittsburgh, PA

   29 Sep 20222-bedroomPaid $11,240

   These Guys Where Amazing

   Great site. Fast responses felt like a safe way to find someone to transport personal items. We found a great driver, price, and dates to suit our needs. I would use it again and recommend it to friends and colleagues! Thanks, Proud American Vanlines.

2. M

   Michael C.

   Source: MoveAdvisor · San Diego, CA to Arlington, VA

   27 Sep 20222-bedroomPaid $10,260

   Use them again

   We had a fantastic experience with Proud American Vanlines. They are much more focused, and our stuff is intact, with no cracks. Nothing was broken. Highly recommend using them.

3. C

   Claude D.

   Source: MoveAdvisor · Painted Post, NY to Englewood, FL

   26 Sep 20222-bedroomPaid $12,450

   Excellent service at a reasonable price!!

   The crew leader, Charles, and his two colleagues were very professional, careful, and friendly. I think the pricing is a bit more expensive, but I'd rather pay extra for good service than cheaper for a crappy one.

4. M

   Michael L.

   Source: MoveAdvisor · Laredo, TX to Miami, FL

   23 Sep 20222-bedroomPaid $9,140

   Very Efficient

   Proud American Vanlines has proved to be a nationwide service that is very reliable and a cost-effective and straightforward means of organizing deliveries direct to your home. Friendly drivers and a reliable backup ensure good communication with clients. I will recommend them again and again.

5. J

   Jonathon P.

   Source: MoveAdvisor · Badger, CA to De Pere, WI

   20 Sep 20222-bedroomPaid $10,250

   Smooth Mover

   Nicholas was very nice and made everything quick and painless.. I highly recommend Proud American Vanlines. Thank you!!

6. T

   Travis W.

   Source: MoveAdvisor · Ashford, WA to Naugatuck, CT

   19 Sep 20222-bedroomPaid $12,150

   All did well

   Everyone I encountered was professional and knowledgeable. I highly recommend Proud American Vanlines for my next move!

7. M

   Matthew N.

   Source: MoveAdvisor · Fairmount, MD to El Segundo, CA

   15 Sep 20222-bedroomPaid $11,225

   Well Done

   I have to say how appreciative I am for the way Proud American Vanlines helped me last minute. We were in a bad situation with getting cancelled by another moving company that a friend recommended. Everything with the move went perfect. I can't wait to use them again when we buy a home! THANK YOU.

8. C

   Charles H.

   Source: MoveAdvisor · San Diego, CA to Springfield, MA

   12 Sep 20222-bedroomPaid $9,250

   Very Friendly

   Alan is the fastest, most conscientious, and dependable worker we have ever had. I have worked here in the moving industry. I would highly recommend hiring Proud American Vanlines for a move.

9. R

   Rosemarie M.

   Source: MoveAdvisor · Lock Haven, PA to Santa Rosa, CA

   24 Jan 20232-bedroomPaid $4,870

   Terrible Experience

   I am not one to write reviews but our experience with Proud American VanLines, was so frustrating that we hope to save others from such a BAD experience. We were very displeased with their work and feel scammed out of ~$2000.We were told by P.American that it was OK to pack items in sealed plastic tubs but when VanGo movers arrived on May 7 to take our items,they charged $300 to repack the tubs.This is when we first became aware of the poor communication between P.American and their subcontractor. The biggest issue was that the truck was scheduled to arrive May 28 but didn't until July 27. For these 2 months,we were having trouble getting answers as to what was going on. P.American wasn’t picking up our calls nor returning messages. When we did reach people from both companies, the information about a broken truck and its replacement, didn’t agree. We believe that P.American was not being honest with us. Meanwhile,we had to buy items that were on the truck so that we could get along daily. The truck that arrived was an extra-long,18-wheeler,even though P.American was warned that a large truck could not fit on the receiving property.We were then charged an extra $500 because they had to walk things in due to the truck not being allowed close enough. Several boxes never arrived. By contract and according to a Department of Transportation law, the movers are expected to pay $30/day that the items arrive later then the thirty-day grace period that they have to transport. P.American told us to file a claim with VanGo for these monies and washed their hands of this, although they were the ones to set the move up. The claim was for several missing boxes and the refund for the delay past what is allowed by law. We have yet to see this refund more than a year after filing the claim; we were told by VanGo that it would take 2 months. Proud American should do a better job vetting their subcontractors, communicating with them and supporting the clients they book moves for.

10. E

    Emily D.

    Source: MoveAdvisor · Richmond, VA to Newton, MA

    9 May 20252-bedroomPaid $5,000

    Do Not Hire This Company

    We hired them for our move from VA to MA in August 2021. We had several boxes and heirloom furniture never showed up. They showed up in a Penske truck and expected cash in hand before they delivered our items. Items in boxes were melted, indicating that the storage was not temperature-controlled. Our antique coffee table was also chipped. Check their BBB rating and do not hire these people. There are better options.