Ship Your Car Now

Reviews

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1. G

   Glenn T.

   Source: MoveAdvisor · Lexington, KY to Woodbridge, VA

   31 Oct 2025Paid $1,950

   Rude and Unprofessional

   ARNING! DON'T DO BUSINESS WITH THIS COMPANY. VERY RUDE AND VERY DISRESPECTFUL! Jody from Shipyourcarnow called my phone and called me a liar. He originally quoted me 1950 to move my RV and wanted me to pay upfront. I was tight on funds didn't have the money until a future date and I explained that so I told him I wanted to wait to make a decision. He was fine with that. I also got quotes from PullupandGo LLC (highly recommended!!!!) on UShip for $1000 and he had awesome reviews. So logically I went with the more economical choice. Jody from Shipyourcarnow calls me back the day after my original pick up date and I told him I had chose another company and he proceeds to SCREAM AT ME AND ACCUSE ME OF LYING! First off, what kind of business owner calls a potential future customer and screams at them and accuses them of lying just because he didn't get your business. You don't even know me to be speaking to me in such a manner. Grow up Jody... VERY UNPROFESSIONAL. Update to response: Jody didn't "express disappointment". He began yelling and called me a liar. We never booked anything. He gave me a quote and sent me a letter with the information. After reading the fine print, I felt uncomfortable proceeding with my current financial state. He was completely unprofessional. Why would you call me a liar, even if you felt I was wrong. We could have just ended the conversation there. There was no need for name calling. It was a childish, inappropriate, unprofessional response. His exact words were, "SO YOU'RE A LIAR." I don't know what part of that isn't considered disrespectful or unprofessional. If calling a customer a "liar" isn't considered unprofessional, your company needs to revamp their ethics standards. I at no point "lied". Just because I chose another company that would better suit my financial situation does not constitute me a "liar" and that does not give Jody a reason to call me a liar either. He felt comfortable speaking to me that way because he was on the phone. He would have chosen his words more carefully had we spoken in person. Jody is a little boy and a phone bully. I am a TRAINED veteran. I was in no way obligated to reach back out to him after a quote. I am experiencing serious health issues and trying to get my items moved while I get my treatments here. For him to react the way he did shows a high level of immaturity and no sense of self control.

2. M

   Michael J.

   Source: MoveAdvisor · Los Angeles, CA to Denver, CO

   12 Aug 2024Paid $2,500

   Eddie Mellul is a scammer

   Just a terrible experience overall. Driver had no drivers license, couldn't speak English, and smoked in the car. Eddie disappeared when problems arose. My paint is damaged and the car (with 103 miles on it) now smells like smoke.

3. C

   Cyndi C.

   Source: MoveAdvisor · Marysville, WA to Spokane, WA

   8 Apr 2021Paid $475

   Car transport

   Contacted SYCN to haul my car from Marysville, Wa to Spokane, Wa. Guy was over 5 hrs late getting car. Said he'd deliver noon next day. Noon goes by, no car. Call guy, he's in Bonners Ferry, Id. 4 hrs later, my car finally makes it here. Leave review on company. Get message to call them, it's their call center number, no one knows what's going on other than contract completed. Add all this to the original bad review. Now WEEKS later get email asking me to call them. Call them, go through the whole thing all over with them. And the lady asked me to changed my review to a more favorable one and they would send me a $25. Gift card to go out and have coffee on them. Seriously?? How about 1/2 of my money back for the 6 hour drive that took an EXTRA 9 hours to complete!!!! Will never use them again, and will NOT recommend them to anyone!!

4. P

   Philip J.

   Source: MoveAdvisor · Jacksonville, FL to Dallas, TX

   14 Mar 2019Paid $1,000

   Terrible service.

   I wish I had read the reviews before booking. These guys have no idea about customer service and do not keep their end of the agreement. Most disappointed by the response from their "manager" Bill. They were late on shipment but instead of acknowledging it, he goes on about saying we didn't agree to it on the contract. Zero accontability, very dissapointing. Stay away form this company.

5. P

   Pierre

   Source: MoveAdvisor · Oviedo, FL

   27 Aug 2018Partial movePaid $1,500

   AWFUL ! received my car with dents .. and 370 miles more on the odomet.

   Shipped my car from FL and received it with dents, empty tank and 370 miles more on the odometer ! SYCN sent a carrier that damaged my car and used it 6 days before bringing it to the port ! SYNC said the carrier is a fraud but they cannot do anything ! They ask me, their customer ! to file a claim against a company they have selected ! Their business model ? Select the cheapest possible service and let you deal with the consequences. They don't have any sense of responsibiltiy, Never again !

6. C

   Carrie S.

   Source: MoveAdvisor · Houston, TX

   22 Aug 2018Commercial movePaid $800

   Fly by Night.

   These guys are a scam. They take your payment over the phone way in advance and never showed up. I called several times and they said they had to find a driver. DONT USE THESE PEOPLE. THEY ARE DISHONES.

7. H

   Honest

   Source: MoveAdvisor · Denver, CO to Eugene, OR

   16 Oct 2017Paid $870

   Honest Abe.

   Old honest himself started blowing my cell phone up saying the broker I booked with was trying to rip me off. It was total Bull! My move went perfect.

8. C

   Chris F.

   Source: MoveAdvisor · Fort Lauderdale, FL to Seattle, WA

   22 Jul 2017Paid $2,250

   Overcharged to Seattle.

   We hired Ship Your Car Now, LLC to move our car back and forth to Seattle for a long west coast trip. They charged the amount quoted over the phone for roundtrip and when we called to schedule the pickup to send the car back they claimed it was only oneway charge. Open truck. $2250 Oneway - look it up. Laughable that we would agree to that amount. Save yourself the headache use another company. At least the driver that did move the car was great.

9. C

   Cheryl J.

   Source: MoveAdvisor

   19 Jun 2016Paid $900

   RUDE and HORRIBLE customer service!

   I had asked for quotes from many places. They did not provide me a number for a quote by email, so I emailed them back with my "price range" asking if they could quote me around that ballpark figure. The guy who emailed me back (Sean Lent) was extremely rude and told me "Maybe next time you can be more realistic on what a car costs to be moved". Obviously this company is not interested in new customers since I would NEVER do business with a company after being talked to like that. Completely uncalled for.

10. D

    Dennis

    Source: MoveAdvisor

    17 Jun 2016Paid $950

    Horrible communication/never again.

    What a nightmare working with CFR Auto Direct!! Took 19 days to get my car from Boston, 7 days past the arrival date promised. The atrocious miscommunication started after contacting Wayne Friedman--a broker from shipyour carnow.com. I was first given a price of $950 to ship my car from Boston to So. Cal from WF. Then he notified me that it'd be $100 more because he thought the car was being picked up in Brooklyn not Boston. He said he'd misread the detailed email I'd sent him. We set a pick up date for either Friday or Saturday before Memorial Day weekend. By Friday I hadn't heard from anyone so I called and was told they didn't pick up on the weekend in Boston as it was CFR'S protocol, instead it'd be picked up on Tuesday after Memorial Day. What? No one told me that (including WF) and it's not what the contract stated. Then the following day, unexpectedly, TWO different drivers called at different times saying they were on the way to pick up the car. Neither knew of one another. I called dispatch and they were confused but said they'd call and cancel driver #2. The first driver picked up the car and left. Driver #2 called again saying he'd arrived. I told him what had happened and he said dispatch had never called him! I called on the day the car was to arrive since I hadn't heard anything and was told it'd be 7 days late! Even though the car had been picked up on Saturday, it wasn't delivered to the train terminal until 4 days later. I blew my stack, I was so frustrated with their lack of communication between dispatch, Wayne Friedman, the truck drivers and me. I complained to WF about these problems and he kept reassuring me that they were the best in the country and the rest of the shipment would go smoothly. I insisted on a $200 discount and CFR would only agree to $100. So when my car was about to arrive in CA I called CFR (please note I was the one who constantly had to call them) stating my car was scheduled to arrive the following day and I would like to be given an estimated time so I could be home. I was told the car would be delivered the following day around 1 pm. Literally 20 minutes later, a truck driver called and said he'd be at my house in 1 hour for the delivery of my car!! What?? He knew nothing about delivery being scheduled for the following day nor ANYTHING ABOUT THE DISCOUNT promised. I told him to call his dispatch before he showed up. So the car was delivered and the $100 discount was given. Unbelievable!! And this is the best company in the country Wayne Friedman?? The $100 discount didn't even come close to compensating me for all of their miscommunication, not to mention all the alternative plans we had to come up with to carry out our daily work responsibilities. I would never do business with them again!!

    Response from Ship Your Car Now

    We are sorry you were not pleased with our services. Please call us at 888.532.8805 so we can discuss the details and see if we can correct it.