Sorensen Moving & Storage

Reviews

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1. R

   Roman B.

   Source: MoveAdvisor

   26 Jun 2015Paid $11,000

   Moved me from Florida.

   I have moved many timed and even to other continentd and this had to bed the most unprofessional organization that had to deal with..they do not keep their promises and couldn't even get my delivery date right..was like pulling teeth to get accurate information from Sorenson logistics and administration staff..to often they would tell me they would call with an update and just did not bother to do so..didn't deliver my complete loafd..then could not tell me when the rest of my goods were coming..what a mistake this was!! Do yourself a favor and use some one else..NOT SORENSEN.

   Response from Sorensen Moving & Storage

   We're very sorry to hear you had a poor experience. Our customers are extremely important to us and we would like to talk to you further about your experience. Please email us at jgrant@sorsenmayflower.com and we will reach out to you. Thank you!

2. T

   Tracey D.

   Source: MoveAdvisor

   31 Jul 2012Paid $9,600

   Worst Move Ever.

   This was the worst of 6 corportate moves for our family.  Before we even left our home in FL the movers/packers stole money from my kids change jar so I had to call the police to file a report.  The packers treated our items like junk.  Things were randomly thrown into boxes from several rooms in the house (for example, bathroom items mixed in with garage items and items from the kids rooms).  Things were not packed properly so many of my items are broken.  The management of the company could care less about the poor service.  When I reported the incident of the cash being stolen they basically called me a liar and did nothing about it.  Then, the driver was late for our delivery because his truck broke down.  He threatened to move my stuff into storage because I wasn't available to have it delivered on the 4th of July when my truck was supposed to arrive on the 1st.  DO NOT USE THIS COMPANY.  The sales pitch is great and they go on about their excellent customer service and being "one of the most admired companies of the space coast".  I don't see how this is possible. It was a terrible experience from packing through delivery..

3. P

   Pbody

   Source: MoveAdvisor

   26 Jun 2012Paid $5,500

   Theft From Sorensen Moving and Storage Melbourne FL.

   Earlier this year my family and I moved from Melbourne FL. to Tulsa OK. We contacted Allied and 4 other comapnies to find the right price and the right company. Younger gentlemen about 22-24 yrs old came to the house and was VERY respectable. I like the company and chose them over the rest (they were not the cheapest or the most expensive). We had set a date and the date changed 4-5 times with th company from over booking, that in turn had to change my start date with my new job 4-5 times (very inconvieniant). Any how when the movers came, it was a whirl wind of people that showed up to pack and load out my house. When all was said and done.. I had no idea what went where and when things were leaving the ouse to be loaded. They dd a final walk through when the house was empty, and then they left just as fast as they came.  Delivery was a nightmare. First Sorensen got the bright idea to split up my house hold good into two shipments. They were supposed to be at my house on the 2nd and showed up on the 5th with only one half of the shipment. They didn't even tell me that they split the shipment up until I called to findout where the other half of my table was and there the other 293 boxes were. that's when they told me that the other half of my house was still in there warehouse!! NEEDLESS TO SAY I WAS PISSED!! Soooo after all was said and done they delivered my "over flow" of house hold goods 3 WEEKS LATER. Our hand made European table was broken along with the matching cupboard, my daughters kitchen set ($550.00) was SMASHED and multiple items and boxes (34 items and boxes) never showed up. Soooo Not the best move for me in my life. I am missing fishing poles, Bose head sets, coffee maker, luggage, and ruck sacks just to name a few things.. I would NEVER recommend them to ANYONE in MELBOURNE FL. or the surounding areas. PATRICK AFB beware!! Dont let them take you like they took me and my family!!