State Wide Relocation

Reviews

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1. N

   Nanci

   Source: MoveAdvisor

   10 Oct 2012Paid $1,145

   Excellent from start to finish.

   I was moving an antique china cabinet that was my grandparents.  I'd always admired this piece and when it was passed down to me I was thrilled.  it has irreplaceable curved glass.  I was really worried about it making such a long move but my fears were unfounded.  New Times /Statewide Relocation took such pains to make sure it arrived in perfect condition.  Everyone I dealt with was very professional and pleasant.  the guys who picked up as well as the ones who delivered were super careful with my things.  I was really impressed with the way they wrapped the pieces of furniture I was moving.  they delivered within the allowable time frame.  I called Barbie to ask for an ETA and she was very helpful and nice.  I would definitely use them again   I have moved 15 times from Alaska to Florida in the past 45 years.  I know a good mover when I get one!

2. M

   Mike S.

   Source: MoveAdvisor

   11 Jul 2011Paid $1,520

   Very Pleased.

   I must say I have read some bad reviews but my experience was by far the best. When they arrived I began talking to the foreman and going over paperwork and pricing. By the time we finished the paperwork the rest of the crew were done wrapping and loading. Everything is packaged in a box, blanket,bag or a combination. I am sorry for anyone who has had a bad experience because mine was bery impressive! I would recommend this company to anyone who enjoys professionalism and courtesy.

3. C

   Christenh

   Source: MoveAdvisor

   27 Nov 2012Paid $5,000

   Bad experience and disappointing resolution.

   Despite going over my moving list several times, he quote provided by Statewide was HALF of what I ended up paying since they under-estimated the cubic feet I needed. The carrier they used refused to speak with me, only my fiancé' (even though it was my name on the paperwork).  When my items were finally delivered, the guy showed up over 2 hours late and almost every box and item I had was broken or crushed in some way.  The only thing they even attempted to re-assemble was poorly done since somewhere along the way they lost all the screws for my bed frame.  I had two pieces of furniture in pieces- one so bad I couldn’t even repair it.  I also ended up missing two boxes and gaining two items that weren't mine.  They never followed up on the missing items and the claims process took forever.  End result- because of all the loopholes they give themselves, my $735 claim is being paid at $74. .

4. L

   Lewis

   Source: MoveAdvisor

   23 May 2012Paid $2,100

   Sorry Company.

   I have not used this company, I am writing because my niece has. There is awful communication between the office personnel & the customer. The office is also very unfriendly & DO NOT mind hanging up the phone on you. (VERY PERFESSIONAL HUH?)Example: the moving truck was suppose to be at her apartment between 9:00 am & 11:00 am they showed at 2:30 pm, NO phone call or nothing. If they have to wait on you they charge 100.00 per hr., what is the difference between them waiting & the customer waiting, for each hr. she waited 100.00 should have come off her bill. Another Example, she was told on a Tues. the truck would deliver in 5-7 business days. Well 2 hrs. later she received a call saying the truck was going to deliver on Thurs. the same week. Mind you she has a 1300 mile road trip from NC to Texas. They said if the drivers had to wait it would be 100.00 per hr., again what about the time the customer waits on the driver. Oh & the price went up almost 800.00 from the quoted price. Who knows when the delivery will be made or what the condition of her goods will be. This Bunch Is Ridiculous. I would NEVER EVER recommend them to anyone. I will be contacting the better business bureau.What a way to run a business :(   ** I put never in the delivery status because the goods ahve not been delivered when this was written.

5. E

   Elin

   Source: MoveAdvisor

   16 Apr 2012Paid $3,000

   Ruined all of my items, missing parts.

   What an awful experience. This company took apart all of my baby items which should never be done! but even worse, they lost the hardware to our crib (has to order it from the crib company - $80), broke our changing table and damaged our $200 high chair. As well as damaged boxes, damaged crib sides, damaged couch legs, very expensive leather donut seat had tape placed directly on it!! are you kidding me?! Do you yourself a favor and go with ANYONE else instead of this company. Oh, and I still have yet to receive a cent for any of the damage. We had to end up disputing with our c.c. company. Awful. .

6. B

   Bec

   Source: MoveAdvisor

   20 Jan 2012Paid $4,500

   #EpicBull$hit. Overcharged, missing items, threatened auction.

   Wow, this was the single worst experience of my life and I have dealt with some serious blows. I was quoted $1,800 for a one bedroom apt move (no dining room) - so a master bedroom and living room. They picked up my stuff and brought it to my new home state and told me the balance was almost $4,000 (after paying the initial $1,000 down). I explained I don't have that; I had budgeted for the quoted amount. Stephanie said then they would auction my stuff to pay the balance. I asked what would happen to the remainder of the sales since I have a big a$$ tv and electronics in there, after she pays the balance with the auction. She said "we keep it. Everything belongs to us if you don't pay within 30 days". I said "you are asking for 3x the quoted price; I need time to get the money together!" She said no. I noticed the cords to my tv were gone and the surround sound (later after I unpacked). Thank God it wasn't too costly to replace. In addition to the cost, they charged me $600 for a broker fee bc when I filled out the form online, Brad from Budget Van Lines called me and forwarded our call to Statewide. For that 20 second transaction, Brad was paid $600 BY ME. Which I never agreed to and was never explained to me. OMG this was terrible. Please do not use this company. They were so nice at first, I chose them because of this. Don't fall for it like I did. I took out a line of credit to pay them so I could keep my stuff; that's another thing - they only take cash or certified money order..seems a little shady to me..BEWARE.

7. H

   Hande B.

   Source: MoveAdvisor

   6 Jan 2012Paid $3,000

   Never ever use them!! beware!

   I truly looked at a lot of reviews before booking a company .. and I never ever chose this company I do not know even how I ended up to them.. we packed all of our items and weighed them even though they said that we had to pay extra for what? one bed one sofa 20 boxes$$ they are liars unprofessional.. very good staff they are I guess they give them a special training so that they can lie easily to your face.. i paid extra money not for them to fold my bed and put it upwards I do have the picture of my bed you will not believe how it ended.. so beware and never ever use them. all my life I have moved back and forth but never did I see such a company.. the driver who tells you the whole story is the actor he talks so much and tells you such a story you can not believe and they even changed the moving rate on my contract I had got an agreement for 2000 signed for like 2300 they changed it 2500 then finally 2800 how can this be? i truly do not know so please please do not call them or if you do you will end up writing here.

8. J

   Jhon D.

   Source: MoveAdvisor

   5 Jan 2012Paid $4,000

   If you think you were scammed most likely you were.

   You must contact FBI since they operate across states lines. They will always and I mean always over charge whether by cf or by lbs. I've witnesses it first hand. I lost my job with them for refusing to do it and become an opportunistic crook as they are. They will employ different methods from leaving huge gaps when packing the truck to make it seem as if much more volume or deliberately weighting truck with wheels partially outside of scale to manipulate actual trucks weight. Most workers will look the other way. Some have no choice if they don't want to become unemployed as I and a hand fool actually enjoy ripping you of your money. All of this is enforce by the owner without a doubt. Sorry folks but if you had already used them you most likely paid over 1200 than you should of. And yes, that's the least the want the foremans to bring over actual price. Either that or hit the road as they did me. Take it from me 9 yrs of experience with many different companies and ex-employee.

9. J

   Jaye H.

   Source: MoveAdvisor

   30 Dec 2011Paid $1,460

   Ghetto Moving Company.

   These people NEVER showed up & NEVER called on the day that they were scheduled. They showed up a day late with 3 very muscularly challenged men in a truck the size of a mini van. Then they wanted to charge me an additional $95 per hour for whatever reason. I spoke with the supervisor who said that I could cancel the move since they were a day late , but he still charged my debit card $365 for a cancellation fee. Thank God I have Wells Fargo. I would not let these people move me out of HELL.

10. D

    David B.

    Source: MoveAdvisor

    29 Dec 2011Paid $1,800

    Scam.

    Bottom Line Up Front: DO NOT USE THIS COMPANY!! If you are a good person, you don’t deserve to have these low-life, seedy, waste-of-space scammers steal your money. The last thing that you need when you have the stress of a move is an ordeal like you will go through with these folks. I hired AA Auto & Home Movers (after getting a quote from Mark out of NJ, aa-automovers.com) to do my move across the country and they subcontracted my job (without telling me) to Statewide relocation (out of Miami, FL statewiderelocation.com). What a nightmare this turned out to be! The pickup guy (a seedy Israeli chap named Amnon) was 4 days late and arrived to do my job in the middle of the night the day after I was supposed to have left! He took 5 hours to load my bed, couch and 12 medium sized pre-packed boxes into his absolutely stuffed trailer, breaking some poor unknowing other customer’s pictures and vacuum cleaner along the way. He had to empty much of his trailer into my driveway to squeeze some of my stuff in. He then put some of my boxes into his cab because his trailer was full. Once he had all of my stuff loaded and locked up he told me that my quote for $1200 (quoted with specific detail of a 2 pc sectional couch, twelve 18”x18”x16” boxes and a queen sized mattress, box spring and head/footboard by Mark at AA) was only half of what it should be and that I had to sign his paperwork for him to go forward with the delivery. This is where I believe his company broke the law. Amnon lied about what my cubic footage was, and by holding my belongings ransom he forced me to sign a paper agreeing. As it was 3AM and I could not reach anyone in the main office at AA or Statewide Relocation, I was literally held hostage to sign. The next day the creepy dispatcher with a split personality (Barbie) basically told me that it was not her problem, and that I did not hire her company but rather AA movers, and that the driver was just from a company she contracted (United Moving Services, LLC out of NJ, USDOT: 2086779/mc:736661). I argued that it was her company that took the prepaid certified check payable to “Statewide Relocation” which is the company that she works for, and her contracted company that lied about the size of my load but somehow she just did not see it was her problem since she already had my money, and now my stuff. I also argued that my quote detailed specifically, even with dimensions, the entire load. It did not make a difference to her. After several weeks of lies about when I would receive my stuff, and about where it even was, I received a call from another driver (Alex). He proceeded to dictate to me that he doesn’t care that his company told me specifically to purchase a certified check for the outstanding (but fraudulently inflated) balance, and that he would accept only cash. This forced me to have money wired for a $50 fee from my bank account back in my previous home state. I was given a time period of 10am-2pm for my delivery which, of course, came and went without any word from the driver. So I called to inquire about what his new estimated arrival time was. An hour later he arrived and to my amazement had all of my stuff. Alex was the only professional that I experienced with this company and he really does not seem to fit the mold of the others in the company. Not quite sure why he works for this company because he is definitely a cut or two above the rest of these clowns. My stuff was delivered with minimal damage for $800 more than it should have been. I guess that is worth 1 star. Although I have decided not to sue for the $800 that they stole from me, I am still going to take legal action against both AA, Statewide relocation, and United Moving Services by filing a formal criminal complaint with the Attorney General’s offices in both Florida and New Jersey. Unless you want to deal with all of this as I did, please find another, more professional/reputable carrier for your move.