Wrightway Moving Company

Reviews

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1. A

   Allie Z.

   Source: MoveAdvisor · Grapevine, TX to Dallas, TX

   3 Mar 20261-bedroomPaid $560

   Great Experience!

   This was my first time using a moving company so I was extremely diligent in who I was using. During my research Wrightway was actually the cheapest out of all of them, but had the best reviews! Leading up to the move I was very anxious and worried about how the process would go, but move in day came and everything was a breeze! Their team of 3 came in and got right to work! They were extremely efficient and caring with all of my belongings. They came fully equipped with anything that you would possibly need during the moving process. By the time everything was completed, it was 1.5 hours less than I was quoted for and not a single thing was broken or damaged. I truly am grateful for everyone at this company for making this the smoothest move that I could have imagined. I will 100% be utilizing them again for my next move and I highly recommend you do as well!

2. A

   Amberly

   Source: MoveAdvisor

   15 May 2015Paid $450

   Great experience from start to finish.

   I had such a positive experience with Wrightway Moving Company.  We had some issues with closing our homes and had to change our moving date/time twice (one with very short notice).  Aaron and Tonya in the office were so kind and understanding and really worked with me.  They called to check in and get updates and were so professional.  On the morning of the move, the crew showed up on time.  The three men worked very quickly and efficiently.  They handled fragile items and boxes with care and wrapped all of my furniture to be sure it wasn't damaged.  They moved a 2 story house as well as a storage unit in a very timely manner even though it was pouring down rain for most of the move.  They were very professional and courteous.  All of my items were moved without any damage.  I can't say enough nice things about Wrightway!!   I would definitely recommend them to friends and family.  Ask for Ivan's crew!

3. S

   Suzan

   Source: MoveAdvisor

   21 Oct 2013Paid $295

   Highly Recommend.

   Wrightway did an excellent job moving me!  I had so much stuff and was so overwhelmed.  They made it easy.  The sales rep was very informative and took her time with me and the crew was super nice and handled everything with care.  I highly recommend this company and the rates were the best for the quality I could find.

4. P

   Peyton P.

   Source: MoveAdvisor

   16 Jan 2015Paid $600

   Sooo Unsatisfactory.

   As soon as the 4 men arrived, I immediately got an unsure vibe from them b/c 2 of the movers were young boys (probably a little brother or son toolder ones) that spoke little to no english, the older two were not very friendly at all. One of them snapped at me when I politely stopped him as he was caring my antique bench (over 100 years old) on his head & asked him to please wrap bubble wrap around the legs & to not stack anything on it but he felt like I was telling him how to do his job when in fact I was just trying to protect my furniture. Their communication was very limited - they did what they wanted, when they wanted & how they wanted, instead of asking me how I might of wanted my things moved or even considered what pieces were most valuable. They had to remove a bedroom door frame in order to get 1 piece of furniture out of the room & did not put to frame door back afterwards. They broke the headboard of my bed (snapped it half). Although they have insurance, the owner Eric is very good at talking his way out of claiming resposibility for dmaged items. The list goes on but overall it was a horrible experience & I will never use them again.

5. M

   Matthew H.

   Source: MoveAdvisor · Forney, TX to Dallas, TX

   13 May 20211-bedroomPaid $550

   WrongWay Moving Company

   Horrible experience! Hired 3 men and only 2 out of the 3 did most of the work. Some of my items were scratched and damaged. The worst experience yet. Didn’t start moving things until after 0920 and had my start time at 0900 on the form. The guy Roberto Otero got upset when I had him update this. I filled out a questionnaire and said they were worthy of a $10 tip, yet only one was deserving of more than that. The poor guy hauled my sofa up the stairs alone. 3.5 hrs of slow business, with a charge for shrink wrap and trip fee totaling $550. PLEASE, know this is the “wrong way” to go if you’re looking for a professional sufficient move. I hope this helps!

6. D

   Daniel B.

   Source: MoveAdvisor

   5 Jul 2016Paid $1,550

   Beware!

   My wife and I used this company to move from Dallas to Waco, had a great experience with them overall! HOWEVER we after deciding to use them a second time was a BIG mistake and let me first say that the crew was once again top notch. The down fall was with the sales/management individual who decided to not honor the contract we had with them in writing and agreed upon truck size and load, and in their inf-anent wisdom decided that they should charge and extra $500.00 and actually hold our belonging and refused to unload until we paid them in cash and this was at 11:00pm. Short to long is that we will NEVER use this company again. And am warning other consumers about their less-then ethical business tactics.

7. J

   Joane G.

   Source: MoveAdvisor

   19 Apr 2016Paid $700

   Terrible moving company.

   CONSUMER BEWARE!! The only reason they are getting a star is because the actual movers were great even with the deck stacked against them. MILITARY FAMILIES BEWARE. DO NOT USE THEM, as a military wife of 17 years I dealt with a lot of moving companies, this company is the ABSOLUTE WORST. Arron Hernandez, the coordinator is rude, incompetent and should be fired. I spoke with A.H./ A.. Hole in early March to schedule my move for April 18th, . I told him the main reason for hiring them was because I needed packers to pack up 20 or so pictures; my husband and I collect original artwork. I explained that husband recently had surgery and had weight restriction on how much he could lift. After reviewing everything he told me 50/hr for the packer and 100/hr for the movers. A.H. called the day prior to confirm the appointment. The movers show up instead of the packers, they had no boxes ,or supplies to safely transport my pictures . When I finally spoke with A.H. he thought it was amusing that he forgot to send the packers and stated they could pack for me..uh not at 100/hr. If he wanted to do that I felt he should adjust my price. He arrogantly stated that he wasn't going to do that. I asked him if I could speak to his supervisor and he hung up on me. One of the movers called the supervisor and he was no better. They kept trying to tell me that it was cheaper to allow three movers to pack and move me because it was 3 of them. The move was a total disaster, ALOT of my belongings that wasn't packed are still at the old house AND they broke the glass out of the biggest most expensive piece of artwork I own..why because they didn't have it packed right because of A.H.'s incompetency. The movers themselves got the glass replaced and returned my picture to me the same day( hence the one star). I understand that mistakes happen but if you make one be responsible enough to try and accommodate your customer the best way you can, not just say oh well and be arrogant about it. a $500 job (including packing and moving) turned out to be $700 because I paid 100/hr for them to pack. I was stuck between a rock and a hard spot and they knew it. I will be posting this post on the website military families use to look for movers to make sure the are aware if this companies practices. This company should be named wrongway or rudeway moving because that's exactly what they are.