3 Brothers Moving & Storage

Reviews

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1. S

   Sharon J.

   Source: MoveAdvisor · Cleveland, TN

   19 Jan 20261-bedroomPaid $2,476

   Frm Cleveland TN to their storage for 3 months & back to Cleveland

   I should have read reviews!! Broken rocker, missing items. Charged me another $700 CASH ONLY when started loading. Most of my newly purchased boxes came back damaged. Definitely would not recommend that you use them. Person they told me was my contact quit answering my calls. If not using their storage just pick up and deliver only maybe would work but I definitely don't recommend them.

2. T

   Todd P.

   Source: MoveAdvisor · El Paso, TX to Box Springs, GA

   13 Oct 20252-bedroomPaid $7,850

   DO NOT USE THREE BROTHERS!!!

   YOU VALUE YOUR BELONGINGS, DO NOT USE THREE BROTHERS!!! Moved 30 times all over the World ?, and this company was the worst experience in over 40 years! Things Stolen, Broken, Poorly packed...etc. IF YOU VALUE YOUR BELONGINGS, DO NOT USE THREE BROTHERS!!!

3. N

   Nirvana S.

   Source: MoveAdvisor · Flower Mound, TX to Lewisville, TX

   11 Jul 20251-bedroomPaid $1,600

   Never received deposit refund

   Representatives for this company were so unprofessional that I canceled my move less than 24 hours after my elderly mother gave them a deposit. We never received the refund despite BBB complaints, certified mail, etc. Next step was leaving public reviews (and done) and then contacting FL and TX attorneys general. Just find a different moving brokerage.

4. G

   Gary C.

   Source: MoveAdvisor · Grove, OK to Wichita, KS

   6 Jul 20253-bedroomPaid $21,000

   STOLEN AND BROKEN ITEMS—Big scam! 0 star if I could

   Our move was from Oklahoma to Kansas-they showed up with1- 24 footboxtruck and 2 people. We told Anthony numerous times it took a 52 foot trailer to move us from Colorado to Oklahoma. Tim’s first comment when he arrived was — I need more help and another truck—are we supposed to pack everything too? We had to give them $2600.00 more so Tim could get another truck and 3 extra helpers. After they got everything loaded we had to give them a cashiers check for $7700.00. We were dealing with Anthony to begin with and then Bruce right before the move. We too tried to cancel when the sale of our home fell thru—they told us we couldn’t get our deposit back but they would honor the bid for 2 years. We did not know this was a broker we were dealing with. After arriving in Wichita, we had to go get another cashiers check for $7700.00 before they would open the trucks! We had to get cashiers checks before they would do anything. The guys that came had no clue how to pack anything. We have several items broken-they were just in a box- no wrapping at all. There was not one piece of bubble wrap on anything! We are also missing a Kuerig coffee pot, set of towels (4 bath,4 hand towels, and 4 washcloths), and a furniture dolly they ask to “borrow” because they did not have one! What moving company comes with no furniture dolly? We had all garment boxes with no bar to hang clothes on- everything was just dumped in the box-hangers and all. Big mess! We were charged another $11,000 and it had to be a cashiers check. Our 3 hour move cost us $21,000. We were definitely over a barrel- had to be out of our house and needed a mover. WORST COMPANY EVER! No wonder they change their name all the time. We too are considering legal action!

5. H

   Heather C.

   Source: MoveAdvisor · Panama City Beach, FL to Ewa Beach, HI

   3 Jul 20253-bedroomPaid $41,000

   Run Run Run Scammer and Con Artist

   IF I could give zero I would, They are scammers and I'm in the process of filing a lawsuit and have filed with the Attorney General of Florida if you have been scammed by them file with Attorney General. They bait and switch you, then cancel your move when you don't agree to the new charge and long and behold keep your deposit and ghost you! We hired them to move us to Hawaii from Florida and they seemed great at first, price was great, and Alex communicated great with us for three months. A week before the move Bruce came into the picture, we updated our inventory list and even paid more for additional cubic feet. We are prior military, so we know how cubic feet works. The day of our move the movers show up and within 5 minutes tell me that on top of my $18,000 quote I will have to pay an additional $13,000 for my stuff to leave the port and an additional $10,000 to deliver to my home in Hawaii. My Bill of Lading said Door to Door Service. I was shocked and immediately called 3 Brothers who acted surprised. They called me back and said it was their mistake they didn't take into account Port Fees and told us they understood our frustration. We told we are not paying an additional $23,500 to move. Also keep in mind they did this two days before we were to fly out, our lease was up, and we had to move. They put us on hold and came back and said the best thing to do was cancel our move and they would refund our $6500 deposit. Well, no shock they have now said they will not refund us since we cancelled. Well, I mean you tried holding a pew pew to my head to get me to pay an additional $23,500 and I didn't agree to it so you cancelled it, not me! They will not respond to email at all and keep referring back to the contract saying if you cancel, they can keep it, they breached the contract when they tried to raise the price 110% above the quote and did a bait and switch. I will not be going away and now it's my mission to help not just myself but others who have been taken advantage of by them. They also have other companies with different names that they use to do this. We are currently in talks with our attorney about a class action suit. We have been able to reach multiple other clients who used them through yelp, and Facebook. Also file complaints with the DOT and BBB. Don't give up home, that you will get compensated. This was just recently settled by the Attorney General of Florida against other moving companies doing the same thing! https://www.miamiherald.com/news/business/article302688619.html Paste and read the link, moving companies can't do this and 3 Brothers welcome to the fight that you started!!! Here is more info if you need it for complaints! Detail by Entity Name Florida Limited Liability Company 3 BROTHERS MOVING & STORAGE LLC Filing Information Document Number L21000313478 FEI/EIN Number 88-1179133 Date Filed 07/08/2021 Effective Date 07/08/2021 State FL Status ACTIVE Principal Address 555 winderley place ste 300 maitland, FL 32751 Changed: 06/29/2022 Mailing Address 2101 NW 33 St 2800A Pompano Beach, FL 33069 Changed: 11/05/2024 Registered Agent Name & Address Greenspoon Marder 2255 Glades Rd Suite 400E BOCA RATON, FL 33431 Name Changed: 11/05/2024 Address Changed: 11/05/2024 Authorized Person(s) Detail Name & Address Title MGR Cannatelli, Edward 2101 NW 33 St Suite 2800A Pompano Beach, FL 33069 Title Mrs Miller, Tabytha 2101 NW 33 St Suite 2800A Pompano Beach, FL 33069 Annual Reports Report Year Filed Date 2024 02/08/2024 2024 11/05/2024 2025 02/05/2025 Document Images 02/05/2025 -- ANNUAL REPORT View image in PDF format 11/05/2024 -- AMENDED ANNUAL REPORT View image in PDF format 02/08/2024 -- ANNUAL REPORT View image in PDF format 04/25/2023 -- ANNUAL REPORT View image in PDF format 03/11/2022 -- ANNUAL REPORT View image in PDF format 07/08/2021 -- Florida Limited Liability View image in PDF format Previous On List Next On List Return to List No Events No Name History 3 Brothers Moving and Storage Florida Department of State, Division of Corporations

6. C

   Christina D.

   Source: MoveAdvisor · Manteca, CA to Sparks, NV

   6 Jun 20253-bedroomPaid $22,000

   DO NOT USE THIS COMPANY

   You guys are the ABSOLUTE WORST company EVER!! Alex McNeil =LIAR Bruce Richards=LIAR Tatiana=USELESS Anthony=USELESS Kevin=USELESS Alex LIED to us!! This guy says”I will answer your call for any questions to make sure you’re comfortable.” Let me tell you, as soon as we signed & them things started changing Alex conveniently disappeared! Had we known your LOUSY company was just a broker we NEVER would have done ANY business with your company!! You are scandalous & fricken THEIVES!! Bruce tells us to pay more based on a “professional” companies quote.Had I known this wasn’t a professional company I would not even bothered with them! Then movers show up and tell us they get zero of that deposit and if we want to move we had to pay up & pay big. $15,000+ later we got moved. So that added to the bullshit Bruce Richards fed us we paid about $22,000 for this move! So when it came down to it the quote was a little over $11k and when it was all said and done we had to pay over $22k. Such a BAD DECISION choosing your company! We should have went with with United Van Lines. I truly hope your company goes down in FLAMES!! You all SUCK!! You are thieves and liars!!! Disgusted & regretful former never to be again customer!! And I truly hope & pray others will learn from my mistake as well as others who have used your company and GO ELSEWHERE for their moving/relocation needs!

7. L

   Laurie C.

   Source: MoveAdvisor · Devils Lake, ND to Center Harbor, NH

   21 May 20253-bedroomPaid $7,544

   Stolen ad broken itens.

   AVOID - Worked with a guy named - Lied about price and extra fees. Provided me incomplete documentation on quotes and the day of the move they make you sign documents on expected charges that was never discussed or agreed on e.g. having to pay for shrink wrap, tape, etc. much better.

8. E

   Elizabeth G.

   Source: MoveAdvisor

   19 May 20254-bedroomPaid $6,200

   Scammed on pricing

   We chose this company because of ratings and the sales person seemed very knowledgeable and efficient. We filled out the form listing everything thatwas to be moved and reiterated several times that there would be no boxes. A few days before the move, a representative called to confirm what was being moved and quoted a balance of $2100. We used a personal check for the deposit. We were never told that we couldnt use one for the balance. When the truckers arrived, they said they had to charge us by cubic foot and the balance would be approximately $4900;more than double what had been quoted. They also would not accept a check or credit card, and we needed to produce money orders or pay by Zelle. We felt trapped. 3 Brothers customer service wouldnt honor the balance we were quoted and sided with the driver. We had to use all our savings to cover the cost. I have tried twice now to reconcile this with the company, but I'm getting the run around. I believe we were scammed. I feel like they knew they had an elderly couple between a rock and a hard place and took advantage of us.

9. T

   Tracey E.

   Source: MoveAdvisor · Corpus Christi, TX to Spokane, WA

   9 May 2025Partial movePaid $2,881

   Unethical, Deceitful, Scamers

   My story seems to be inline with everyone else. Conversations we had prior to booking with me reiterating a drop dead delivery date. Daniel Thompson told me over and over again not a problem just tell the movers when the arrive. Well when they arrived 2 days late, I was shocked because I had no idea 3 Brothers was brokering out our move (American Machinery & Parts Exports)...we would never have hired them had we known. they charged us another $1,200 for additional cf even though not only did we not add items, we had removed items prior to. Now they have our stuff, will not give us a delivery date but stating they will deliver within 21 days of our requested delivery date. All the contact emails and phone numbers I have for the people (Daniel Thompson, Bruce Richards and Jenn) at 3 Brothers, no one will respond to emails or phone calls. I feel I am being held hostage and it is causing issues for our son who is starting university (he is the one moving ). It has cost us flights, dog kenneling, and conflicts with scheduled vacations time through our jobs. Not to mention we are paying rent on an apt and now we may have to get a hotel till delivery. We have moved every 2-4 years with my husbands job for the past 20 years....NEVER experienced such a scam in my life. They need to be held accountable!!! And get this, the manager/owner listed through the state of Florida is Edward Cannatelli and Tabytha Miller. Ed is apparently a builder Cannatelli Builders.

10. H

    Helene W.

    Source: MoveAdvisor · Canton, MA to Scottsdale, AZ

    28 Apr 2025Partial movePaid $1,944

    Miserable experience with 3 Brothers

    I am very unhappy with the service I received from 3 Brothers Moving. I called them and got a fair price, $1944 to do a small move from Boston, MA to Scottsdale, AZ. I wanted to move a few pieces of furniture and a few boxes after my Ex passed away. Until the move, the saleman was very responsive. I realized they were a broker, but felt that would likely be who I got for a small move. As my Ex was dying, and I was in from out of state, I didn’t have much time. When the movers came (a day early – they were told a different date than I was given), they quoted me $1400 more! I ended up having to sign a new agreement for $700 more after some negotiation! I called and texted 3 Brothers, that I was being charged more, no response at all! When I called their customer service to find out where my shipment was, they said they would call back. No word, ever. Perhaps it was because the truck’s transmission died and there was no date for delivery. The shipment was not made in a moving van, but in a common carrier. When the shipment was finally to be delivered, they wanted to charge me $350 more because they did not want to drive a 14-wheeler into my complex to my single family home. They wanted another $350! I ended up paying $75 more, but I was not pleased. Thus, I paid over $800 (41%) more for the shipment. I felt 3 Brothers priced low, got their commission and left me in the lurch, holding the bag, the money bag. I put the charge on my credit card and am contesting it.