All Star Moving Services LLC

Reviews

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1. T

   Terrance

   Source: MoveAdvisor

   16 Jun 2015Paid $2,900

   Worth spending.

   All star moving & storage utilized all its resources that it brought to my place. I loved their well groomed people and well researched logistics including wrapping materials and utensils. With the help of those I got the promptest possible service ever. It was not only prompt; they also managed to deliver everything fit and fine in my new place at Philadelphia. I was billed as I was quoted. That was something, right? Truly utilized All star moving & storage and well execution I must admit.

2. D

   David

   Source: MoveAdvisor

   31 Jan 2015Paid $3,625

   Wonderful move.

   I had a truckload of good quality furniture and wall decorations when I moved, and people from All star moving were fantastic. The guys came right on time, packed, loaded and unloaded everything at my new house and did a great job. They had only one ten minute break though I asked them to have more breaks since I had so much stuff, especially some heavy chairs and sofas. The price was low and the service was high. Another fact worth talking about is the price remained the same and there was no increase or hidden costs which I had to pay. All star moving is definitely a value for service company.

3. M

   Mickey S.

   Source: MoveAdvisor · Buffalo, WY

   16 Jul 20191-bedroomPaid $4,074

   Just Dont.

   I used a broker who contrated with this company and when it came time to deliver my things, they wanted an extra 4000.00. I don't have the money and they wont give me my things. I am disabled and can not move my things by myself. what started out as 4074.00 turned into 8880.00 and just don't have the money. They have everything I own..I am at the end of my rope..I am contacting social media and media outlets to tell my story because its the outlet I have left. This company is going to keep my things..I am going to try to see if I can find a lawyer but I doubt I can afford that. Please don't use this company..it is very dishonest.

4. M

   Maryna Y.

   Source: MoveAdvisor · Brooklyn, NY

   21 Jan 20181-bedroomPaid $2,000

   Scammers.

   I filled up online description of my things, and I was chrgaed $ 900 deposit before they came. The day movers came to pick it up, the price was rises to $2000. This was unreasonable bc the max I expected 500 increase. I only had boxes, mantras and sofa, no more furniture. I had no choice because I had no time to find other movers, deposit is not returnable, and I have 2 days to leave my old apartment. Worst when I moved to the other state and was waiting for my movers. The driver called me that he will be next day, but came after 2 days I don't know why. He came alone and no other guys, according to the company there were supposed to be 2 more people, total 3 to bring my things to a new appartment. It was 9 pm and of course no one picked up the phone in the office. The driver charged me final $500 otherwise he wouldn't give me stuff. On top of that he said he got screwed so no additional people come, and he has to charge me another $400 for him doing work alone and another $350 for renting smaller truck. It was a rip off. After I paid $500, luckily he let me and my husband to unload the truck alone. Not to mention we had extremely back and body pain after moving all things alone. The driver charged us big tip also. I tried to fight and reduce the price using my Amex customer service to dispute the bill. Unfortunately they deny because I signed the contract. But Amex didn't listen to me that movers broke the contract because they didn't come to unload things according to the agreement l.

5. J

   Joel

   Source: MoveAdvisor · Kearny, NJ

   22 Nov 20172-bedroomPaid $2,325

   Scammers.

   They conduct daylight with probably every move. They WILL give you a low quote and double it on day of the move. And their movers are like mafia, won’t negotiate or listen to your point of view.

6. D

   D P.

   Source: MoveAdvisor · Alexandria, VA to Stockbridge, GA

   26 Oct 20171-bedroomPaid $1,567

   I Couldn't Pay - Charged my Card And Took my Stuff.

   Stop and Moved dispatched a pickup for a move today, My quote price was $825.00 for a specific amount of items listed on a my itinerary. I had items organized on what was to picked up and what was not to be delivered by truck, but the movers moved everything and was unable to get all my items because there was no more room for the items that were supposed to go. Then the moving company doubled the amount of my pickup to $1567.00 because of the size of my totes. THEY DID NOT SPECIFY WHAT SIZE MY TOTES HAD TO BE IN ORDER FOR MY PRICE TO BE $825.00. YES I HAD MORE TOTES, BUT SPECIFICALLY SAID 20 TOTES NOT 25 TOTES AND 2 BOXES. I paid according to my agreed upon quote, they also made me sign a contract before they confirmed my pickup items. I did not have all of the money and my card did decline, I told the moving crew leader that the items could STAY BECAUSE I DIDN'T HAVE THE MONEY, BEFORE THEY PULLED OFF WITH MY STUFF. He then proceeded to charge my card for a lesser amount, even though I explained I would not have the money to pay them for the move. Once charged for my move and the truck left, I had found out some devastating news and I needed to alter and reroute my belongings. The company was not helpful but said I signed a contract and had to pay my balance in order for my things to be released. I asked if I could reroute my things to a storage near the pickup location and was told no, I AM TOTALLY DEVASTATED BY THIS OUTCOME AS MY THINGS ARE VALUABLE TO ME AND THEY NOW ARE HOLDING THEM HOSTAGE. It hadn't even been 30 minutes that they pulled off that I need to change my relocation destination for my items, I'm TOTALLY DISTRAUGHT, my daughter's BABY PICTURES and PERSONAL IRREPLACEABLE ITEMS ARE IN THEIR CARE, I just want my items RETURNED AND MY REFUND. THEY'VE MADE MY MOVING EXPERIENCE HORRIBLE. I'M GOING TO BE HOMELESS AND MY STUFF IS GONE. THEY WERE SO BUSY TRYING TO SEE WHAT OTHER CHARGES THEY COULD ADD ON TO MY INVOICE THEY LEFT SUPPLIES BEHIND.

7. J

   John

   Source: MoveAdvisor

   10 Mar 2017StudioPaid $1,020

   All Star Moving Service LLC is a SCAM.

   Whatever you do, do NOT move with this company and trust JESSICA. Do NOT SIGN that contract Jessica emails you. This criminal business should be shut down. There are enough customers to file charges against this scam business. I gave them the benefit of doubt. I dearly paid for it.

8. C

   Corrine V.

   Source: MoveAdvisor

   31 Jan 2017Paid $1,012

   Run! They will scam you out of money lose and break your.

   I relocated from Philly to Miami for school. Needless to say, money is tight. So when I received a cheap estimate from All Star, I jumped on it. During initial talks, I was very specific with Jessica (sales woman) about what I was moving. 10 boxes, TV, Queen bed, 2 totes. Some how on move day, the price bumps up $200 more than estimated. By this time my things are on the truck and my deposit in their pocket. So I had no choice but to cough up the extra dough. 10 days later my things arrive in Miami; late, broken and many of it missing. Day of Arrival The driver calls me 30 mins before to ask if my apt can fit a large truck in the lot. I say yes. He argues with me that it can't, and that it will cost an additional $400 to move it to the apt. Again, he said this all before he even arrived. Sound like a Scam to you yet? Keep listening. I didn't have $400 extra, so I call the police. The police make him release my things, but he drops it at the curb and I have to ask people at my building to help me move it to my apt. Once unpacking, I notice my tote with all my CHILDHOOD PHOTOS are missing. And most of my dishes are broken ( I bubbled wrapped everything multiple times) along with my mirror. I'm literally heart broken at this point. To top that off, the insurance that Jessica (sales woman) assured me I had, was actually not really insurance. They just cover 60 cent per pound, per article, they don't cover the value. Not that money could every replace childhood photo's anyway. What a traumatizing experience, I literally can't stop cringe thinking about how much this move has cost me, and how much I lost in the process. But Jessica will tell you anything she can to secure that deposit. Then after, she can give two [EDIT].

9. J

   Joe

   Source: MoveAdvisor

   19 Aug 2016Paid $587

   Worst Experience Ever!! Please Read my Review**.

   WORST EXPERIENCE EVER!! (Please view date of this review, this is a recent experience) If you can, stay away from this company. If I could buy advertisement or billboard space, I would pay money to tell people to STAY AWAY from them. If I could give 0 stars I would. But just to make sure this gets viewed I have to leave a rating and 1 star is too generous. I know how reviews work and I do not want anyone to experience what I did and I will make sure they do not get any money from any customer if I can- By being very detail on this review. First and foremost, I booked All Star Moving Services, LLC and dealt with Jessica for July 30, 2016 pick up. She was nice in the beginning before she got our money, she was very persistent and kept calling us to see if we was going to go with their company from the quote they gave us. We finally booked the services of All Star and put down a deposit of $587 down. Once they got our money, THAT IS WHEN WE SAW THE TRUE SERVICES OF THIS COMPANY. The original day that we agreed on- the company would not honor it, they wanted us to work with them, but they did not want to work with us or even accommodate what we agreed on AND I AM THE CUSTOMER AND I EXPECT TO GET WHAT I PAID FOR. Once we told JESSICA, that this is not what it stated on our contract and what we previously discussed she proceeded to RAISE HER VOICE and TELL MY WIFE AND I SHE DOESN'T CARE THAT WE ARE THE CUSTOMERS AND THERE IS NO REFUND. (I purposely put this is caps because I want people to read this and not do business with them and not experience what we experienced). We told her we did not believe how she was treating us and guess what?? She continued to asked for the dates of pick up, as if she was not disrespectful and she really thought she would get our business. (I have voicemail to prove that she kept calling us asking for our business after the whole incident. .UNBELIEVABLE!!). Thank God we escalated the situation on getting our refund, but I REPEAT, PLEASE I REPEAT, DO NOT DO BUSINESS WITH ALL STAR MOVING SERVICES, LLC. And just in case they try to tell you that we are some disgruntled customers..that's a lie. Do not do business with them. I believe in the power of word of mouth and I hope me giving my experience can help others stay clear of this company. Yes they are probably the cheapest out there, but TRUST ME. IT'S FOR A REASON and that reason is after you agree and pay that deposit- THEY SCREW YOU OVER and probably charge you more and say garbage like mileage or extra weight or whatever they do to stay in business and continue to rip people off. Sometime I let things go . But I could not Let this go. STAY CLEAR OF THIS COMPANY. they are liars, they practice horrible business practices, and should not be in business. This is who I dealt with, if you call and they say Jessica don't work there and they have fixed the issue , still do not do business with them. It's not worth it. Here is her contact: Jessica Relocation Specialist All Star Moving Services, LLC. 78 John Miller Way. Unit 203 Kearny, NJ 07032 (888)798-7512 (201-299-5186 Fax www.allstarrelocation.com STAY CLEAR!!

10. A

    Aury R.

    Source: MoveAdvisor

    26 Jul 2016Paid $1,500

    Never Again!!

    I can not speak for the company but, the workers are completely unprofessional! They claimed they called me to confirm that my belongings was on transit. Which they never did,. Additionally, said that they have it recorded, I said I wanted to hear it, they said that it's private. How is that private if I'm on the line and it pertains to me? Then the Relocation specialist said that I didn't have any money and that was the reason I was holding my belongings with them in Storage. Very disrespectful! STAY AWAY!!