Cardinal Van Lines

Reviews

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1. J

   Jakob F.

   Source: MoveAdvisor · Aberdeen, MD to Houston, TX

   11 Nov 20212-bedroomPaid $4,362

   No issues.

   They were punctual, showed up in masks and stayed on task. They prioritized keeping my possessions safe while moving everything. The job wasn't easy, but they got everything moved with no issues.

2. E

   Ethan Q.

   Source: MoveAdvisor · Carrollton, GA to New York, NY

   20 Oct 20212-bedroomPaid $4,520

   Excellent!

   Fast, efficient, and friendly service. Moved a piano from one end of the country to the other. Excellent experience. Would use Cardinal Van Lines again. I would highly recommend them.

3. J

   James S.

   Source: MoveAdvisor · Lynchburg, VA to Amherst, MA

   16 Oct 20212-bedroomPaid $3,561

   Best Ever!

   Really fantastic and conscientious service. They have a great sense of pride and responsibility in their work. This is the kind of service and customer focus that you rarely see anymore. Highly recommend using them.

4. J

   Johnny D.

   Source: MoveAdvisor · Acworth, GA to Trenton, MI

   12 Oct 20212-bedroomPaid $3,750

   Awesome Mover!

   Great experience with Cardinal Van Lines. On-time worked fast, and the price was both fair and accurate. Highly recommend them for moving.

5. R

   Richard P.

   Source: MoveAdvisor · Gasquet, CA to La Feria, TX

   20 Sep 20212-bedroomPaid $3,894

   Use them Again!

   Rocky is quick and responsive to questions and is honest about the cost and process. Our movers showed up on time, were very efficient and careful with the stuff in our 2-bedroom place, and got the job done with no damage to anything. Finally, the cost was very reasonable with no hidden fees or expenses. Surely recommended!

6. S

   Samuel G.

   Source: MoveAdvisor · Morgan City, LA to Miami, FL

   7 Sep 20213-bedroomPaid $4,689

   Nice Movers!!

   I didn't take much furniture, but still, I had a lot of stuff, and it was a 4th-floor walkup. There were a whole lot of other bags and stuff too. The professional crew did the best job, and we are so happy and would highly recommend them to everyone.

7. H

   Harold Y.

   Source: MoveAdvisor · Baisden, WV to Dallas, TX

   3 Sep 20212-bedroomPaid $3,590

   Wonderful!!

   On our interstate move, this Movers team did an excellent job. The driver, movers and the rest of the crew were excellent. They are very professional, shown on the schedule, and while we're still unpacking boxes, it is all fine.

8. H

   Heather C.

   Source: MoveAdvisor · Portland, OR to Minneapolis, MN

   31 Jul 20223-bedroomPaid $4,000

   Is it true? Yes a ZERO rating

   It looks like this trash of a company has been closed!!! A year later after the loss of 50% of my furniture and a $1300 refund I am still mad as hell. I hope to god they don’t re open under another name. I never received my refund, they blocked my phone number. Just trash. I don’t know how these people sleep at night.

9. M

   Mark M.

   Source: MoveAdvisor · Naperville, IL to Liberty Lake, WA

   11 Apr 20224+ bedroomPaid $38,000

   Moving experience with Cardinal Van Lines

   This company is deceptive in their how they operate, what they say they will do, and how they present their services. Horrible mistake to use this company. William was person I spoke with. Disappeared after initial contact. Stay as far away from this company as possible. If you use them or the companies they foist you off on, you will regret it. Be particularly vigilant regarding their supposed insurance coverage. Just as worthless as the company. It's what they don't tell you that will cost you in the end.

10. B

    Braden S.

    Source: MoveAdvisor · Savoy, IL to Columbia, SC

    27 Dec 20214-bedroomPaid $23,700

    Find Another Company

    Cardinal Van Lines is not the moving company. They serve as a middle man for other moving companies, at least they did in my case. They outsourced to “unlimited moving” which had worse reviews than Cardinal. Cardinal did not tell me that before after I signed the contract. That created more problems than I can describe, going between two different moving companies who do not care in the slightest about your move. My delivery date that we agreed upon was 10/1- 10/3 because that was the date we closed on the new house. Cardinal said they would not be a problem because of the size of our move and it would not take longer than five days to get to our new home. Once I signed the contract and set up a time for them to come pick up my possessions, Cardinal would not take my call nor respond to messages. Which I found odd because I thought they were the ones picking up my stuff. Come to find out, it was another company that showed up on the moving day. Which was very concerning and upsetting. Like it was a scam. The scam came an hour later when that moving company charge me an extra $6,200. They said although the itinerary was 100% accurate, cardinal underestimated the cubic footage of my stuff. I was told I would have a truck to myself because we had so many items in our two-story house, and it would be a semi truck. Unlimited Moving showed up in a large budget truck and said they would have to bring another large budget truck the next day to finish up the load. To be fair, the loaders were very hard working and professional. When signing the paperwork, I noticed that it said our stuff would not arrive for 2 to 3 weeks after the agreed-upon date of arrival. I shared with them what cardinal promised me and they said they were sorry but that is how long it takes. And that our stuff will just sit in storage until they could find someone to drive it to our new home. We moved from Illinois to SC. It was a two story house with a finished basement. They updated quote with all our items (including 94 boxes of stuff) was $17,200. When the movers from Unlimited move-in got to our house, our final price went up to $23,670. Again, I asked how that could be and what could be done because the list was 100% complete and that’s not my problem. And they said to move forward with the move and for them to move my stuff, they had to charge me that much or not move me. Several expensive items were damaged or missing despite our several hundred dollars worth of bubble wrap, foam padding and heavy duty boxes. Even things such as our $500 smokeless fire pit, which is metal. There are three HUGE dents on all sides, like they purposely threw it down stairs. Our stuff, including my 1 year old’s stuff was 2 1/2 weeks late. They finally showed in two large trucks again. One was a day late despite following the first truck. How does that happen?? Anything that can go wrong with these companies, happens. Try to find any other moving company.