Essential Movers

Reviews

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1. P

   Patricia L.

   Source: MoveAdvisor · Toronto, ON

   19 Jul 20232-bedroomPaid C$2,575

   Great movers!

   I appreciated the honesty and the bluntness, they stayed in contact with me throughout the process and the movers were extremely hard working. It felt like they were barely taking any breaks. Would definitely recommend them! 10/10 for me!

2. M

   Mark L.

   Source: MoveAdvisor · Woodbridge, ON

   26 Sep 20224-bedroomPaid C$1,300

   Woodbridge Local move. Best move ever...no stress this time!

   This was the best move that I have ever done. The crew was nice, responsive, and very hard workers. They cared to ensure no damage was done to our possessions and when moving back to the house to ensure there was no damage to the house like the door..etc. For a person who has had nightmare moves in the past, Essential Movers was the best and you should feel confident that they will get the job done on time and correct. I highly recommend them as they provide all the details to the move up front with no hidden costs and are a ligament company you can trust. Thanks again Essential Movers for your Professionalism and top quality. I will definitely use them in the future if I need to move again. Well worth the value. Mark

3. C

   Claudia R.

   Source: MoveAdvisor · Fort Erie, ON to Uxbridge, ON

   15 Sep 20223-bedroomPaid C$1,540

   Thumbs up

   Promised Amy this review if all went well so here it is! I am so happy that I trusted her and went for it. This company is amazing. She was great the guys were great the price was great. What more can I say other then I am very happy. Here is your review love, you absolutely deserve it. Thank you for your and your teams hard work.

4. B

   Brandi M.

   Source: MoveAdvisor · Toronto, ON to Guelph, ON

   14 Sep 20223-bedroomPaid C$2,710

   Amazing Mover

   We made a reservation with Victoria for our move on September 5th. We put down a small deposit of $200 to save the date. The day before our move Victoria emailed us with the timing. The movers showed up on time. They were prepared with blankets. Wrapped everything up quickly and packed up the truck. We had a motorcycle and they took extra care. We went for the same-day delivery option. It was a long day but it was worth it. We were moving with our elderly mom and it was imperative that she had her bed to sleep on that night. They came through for us. We didn’t have any issues with the billing/price. We paid in full and received our belongings in perfect condition. The guys were extra nice to my mom making sure that she was comfortable throughout. The little things matter as she was already stressed out. Thank you to Victoria, the movers and to Essential as a whole.

5. M

   Michael F.

   Source: MoveAdvisor · Deep River, ON to Fort Erie, ON

   12 Sep 20222-bedroomPaid C$1,340

   Amazing mover

   I am happy to be giving a 5/5 star rating for Essential Movers. They deserve it. My moving experience was perfect. I really don’t have anything to critique them on. They were punctual, careful, experienced, efficient, and professional. Great job guys.

6. J

   Janelle D.

   Source: MoveAdvisor · Guelph, ON to Barrie, ON

   9 Sep 20222-bedroomPaid C$1,250

   Well Done

   We are so happy that we used this moving company. No damages, no hidden fees, no delays and most importantly no headaches! I felt like they made this easy for us and let’s face it what is easy about moving? Amy convinced me that I would be very happy in the end and that girl was right. I should mention that she was excellent. I found her to be very informative. We went with this company because of her. Boy are we glad we did. Its always a fear that you chose the wrong company. We are thankful that we didn’t make that mistake. We are recommending them to everyone we know that’s moving.

7. M

   Molly P.

   Source: MoveAdvisor · Moncton, NB to Charlottetown, PE

   13 Jan 20241-bedroomPaid C$3,150

   DO NOT GO WITH THIS COMPANY

   When I first booked I was given a reasonable quote and was assured over the phone that that was the quote. I also told Amy what my heaviest furniture was and I was also assured that they could provide wrapping to safely wrap my furniture. I had to contact Amy multiple times up until my move in order to get a proper contract written up as it was constantly missing the pickup/delivery date and time. The day of the move the mover was late and when he arrived it was a young gentlemen who was not experienced alongside a young female (she was also not a mover). The female was not able to help with any of the heavy furniture and the gentlemen also ended up scratching both my door and my furniture. I also had to help them move some of my furniture since I had a heavy pull out, that I had told Amy in advance about when I first booked. I also had a tv and bed that needed wrapping, but they came with no such thing. Thus my furniture was left bare with no security and I had to take items with me personally that I was scared would be damaged on the way. The day before the move I was not contacted with the final invoice, nor the time of the delivery. I had to reach out to Amy over text to get the delivery information. And I was told between 3-4pm. On the day of the delivery I was sent the final invoice and it was OVER DOUBLE of what I was quoted, I was also sent the quote at 6pm the day of delivery. The movers had also not shown up yet, despite it being hours after Amy had told me. The gentleman was also went to the completely wrong location, which was 50mins from where I’m located. When I tried to reason with Cassandra the accountant I was told there was nothing they could do and that I could wait to get my furniture Tuesday and figure it out with Amy then… my move in day was Saturday. They told me that they can’t change anything on the invoice and that I was to pay it or they weren’t going to deliver. I tried to get a hold of Amy afterwards for damaged items and heard nothing back. DO NOT TRUST AMY, she’ll seem all sweet and say whatever you want to hear and then as soon as their awful service is done you’ll never hear from her. If you care about quality care, honesty, integrity and transparency, this is NOT the company to provide.

8. A

   Andre D.

   Source: MoveAdvisor · Montreal, QC to Halifax, NS

   5 Sep 20231-bedroomPaid C$1,500

   Incompetent service

   I contacted Essential movers for last minute move and Amy was more than happy to help me. Emails back and forth,I got confirmation Sunday between 2-6pm. Sunday came, I was left puzzled they were not answering calls or emails after hours of waiting. I received a text at 5:30 the truck broke down and no one available to fix it. They will let me know if they can still make it that night , however . 8PM came, I was panicking but the guy reassured me they are available the following day between 11-1pm. I informed my flight was same day at 5pm and I could rebook it but said he will make it happen . Next day , no response to text/call and I emailed Amy. 10:33am, she said they are sorry but cant help me move . I was freaking out and didn’t have decency to call me so I phone immediately . Amy apologies that these things happen but next availability was sept 5th (we were Aug 25). Why wasn’t I put on the next availability ? They knew I flew to Montreal specifically to get my item out of storage but left without their help . Amy is fake. Do not trust her. They are untrustworthy and I ended up having to change my flight and stay 5 extra days , which cost me 1500$, and to get the next moving company. What moving companie promises to help you move but when you fail to offer the service , blamed me for being last minute . DO NOT TAKE ON CLIENTS AND PROMISE TO MOVE THEM ACTER YOU TOOK A DEPOSIT! If you couldn’t help me, don’t promise me and make me wait over both Sunday and Monday onlyto be left stranded .

9. J

   Jane D.

   Source: MoveAdvisor · Moncton, NB

   2 Sep 20231-bedroomPaid C$3,153

   DO NOT GO WITH THIS COMPANY

   DO NOT go with this company. When I first booked I was given a reasonable quote and was assured over the phone that that was the quote. I also told Amy what my heaviest furniture was and she told me that my quote might be even less since I was also planning to downscale my furniture. I was also assured that they could provide wrapping to safely wrap my furniture. I had to contact Amy multiple times up until my move in order to get a proper contract written up as it was constantly missing the pickup/delivery date and time. I had told Amy my fears as I’m a young single student and it’s the first time I’ve ever gotten movers. She assured me that everything would work out fine. The day of the move the mover was late and when he arrived it was a young gentlemen who was not experienced (he was doing it as a side job) alongside a young female (she was also not a mover). The female was not able to help with any of the heavy furniture and the gentlemen also ended up scratching both my door and my furniture. I also had to help them move some of my furniture since I had a heavy pull out, that I had told Amy in advance about when I first booked. I also had a tv and bed that needed wrapping, but they came with no such thing. Thus my furniture was left bare with no security and I had to take items with me personally that I was scared would be damaged on the way. The day before the move I was not contacted with the final invoice, nor the time of the delivery. I had to reach out to Amy over text to get the delivery information. And I was told between 3-4pm. On the day of the delivery I was sent the final invoice and it was OVER DOUBLE of what I was quoted, I was also sent the quote at 6pm the day of delivery. The movers had also not shown up yet, despite it being hours after Amy had told me. The gentleman was also went to the completely wrong location, which was 50mins from where I’m located. When I tried to reason with Cassandra the accountant I was told there was nothing they could do and that I could wait to get my furniture Tuesday and figure it out with Amy then… my move in day was Saturday. They told me that they can’t change anything on the invoice and that I was to pay it or they weren’t going to deliver, even though they did not hold up their end of the contract. So I repeat DO NOT GO WITH THIS COMPANY!! I think they are a SCAM and a FRAUD. I have no faith in moving companies anymore.

10. C

    Collette M.

    Source: MoveAdvisor · Didsbury, AB

    28 Aug 20233-bedroomPaid C$300

    They didn’t show up

    DONOT use this company. Yes Amy was great in the beginning but stopped all contact as soon as we gave the deposit. We were moving from Ontario to Alberta, we realized the day before our move that they were not showing up and had to find another company, moving is stressful enough without this happening. I would give zero stars