Family First Moving & Storage LLC
4.0 out of 54.0(20 reviews)as of 2026-11-03
Directory listing·Movers·Apex, NC·familyfirstmove.com
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At a glance
On the record
- On the federal register since 2019USDOT 3336135, 7 years
Worth asking about
- Registered for moves within NC onlyIt cannot carry a move across a state line
- Last FMCSA update filed 2019Carriers refile every two years; ask whether fleet and contact details are current
Each line comes from the FMCSA record, the company’s own account, or a count of the reviews we hold. None of it is a rating by Haulest.
About this mover
- Address
- 1436 Salem Creek Dr, Apex NC 27502, North Carolina
- Website
- familyfirstmove.com
- USDOT
- 3336135
- MC
- 1063967
- Operates in
- AL, AZ, CA, CO, CT, FL, ID, KY, MD, MI, MN, NY, NC, OH
- Reviews on record
- 20, newest 2021-08-26
From the licensed record. Haulest has not visited this address and is not a carrier.
What reviewers paid
Interstate moves
$2,913 to $4,552
Typical $3,641 from 16 priced reviews
Reviewer-reported totals, not a quote. Stairs, dates, and inventory move the number.
Family First Moving & Storage LLC has not published a price sheet here. Own the business? Claim the listing and add your rates.
How it compares
Average rating, out of 5
Peer averages are the plain mean of each mover’s own rating, movers with five or more reviews only. Reviewer-reported prices vary with home size and distance.
Review highlights
Licence and safety record
USDOT 3336135 · MC-1063967
Matched to the Directory listing. Registered is not the same as authorized for household goods. Check the snapshot.
Registered, but no active interstate authority on file. Fine for an in-state move under state rules; not for a state-to-state move.
FMCSA live check, 2026-11-08: common authority none, contract none, broker inactive.
FMCSA lists this record as a broker: it sells the move and another carrier performs it. Ask which carrier, get that USDOT, and check it before a deposit.
- Last filing (MCS-150)
- 18 Sep 2019
- Authorized for
- NOT AUTHORIZED; *Please Note:; NOT AUTHORIZED does not apply to Private or Intrastate operations.
Source: FMCSA SAFER company snapshot (linked above), national rates as of 28 Aug 2026, read 3 Oct 2026.
- On the register since
- 18 Sep 2019
- Operation
- In-state only (NC). No interstate authority.
Source: FMCSA Motor Carrier Census, read 3 Nov 2026.
Moves within North Carolina: this company is registered for in-state moves only
- Regulator
- North Carolina Utilities Commission (NCUC)
- State licence to ask for
- NCUC household goods certificate number, the C-number
NCUC: household goods moversNorth Carolina rules and complaints
A USDOT number does not cover a move inside North Carolina. Check the state number on the register before a deposit.
Reviews
Dated rows only. Movers cannot pay to add, alter, or remove a review here. Licensed rows carry a small source label. Reader reviews are read by a person before they go live. How we handle reviews.
Your nameYour citySelect your ratingStart your review of Family First Moving & Storage LLCOverall rating
4.0 out of 54.0
20 reviews on record · as of 2026-11-03
- 5 stars14
- 4 stars0
- 3 stars0
- 2 stars1
- 1 star5
Evan M.
Source: MoveAdvisor · South San Francisco, CA to Boulder, CO
1-bedroomPaid $1,684
Family First fought for me to do the right thing
I selected Family First for a move from California to Colorado. They offered a fair price, and didn't try to play games with me. They were also the only one who could promise a particular pickup day, which was important because my storage unit in California needed a specific pickup window. Family First was the broker; the problems started once the carrier (Prime Relocation of Littleton CO) picked up my belongings. They tried to lie and claim I had 500 cubic feet of storage, even though I had documented proof that I had only 292 cubic feet from my storage unit. Laura and Dan at Family First went to bat, and got it sorted out. Then the day before delivery, the carrier tried to pull ANOTHER scam, claiming that I had to pay an excess fee for a shuttle service. Again, Laura went *above and beyond* to get it sorted out, and set this scamming carrier straight. My stuff was delivered this morning, and I didn't pay a penny of shakedown money to those crooks at Prime Relocation. Thank GOD for Laura at Family First! I would absolutely use them again.
Justin M.
Source: MoveAdvisor · Elmira, MI to Lexington, KY
2-bedroomPaid $3,269
Fabulous Mover
Very helpful and very reasonably priced. On time, careful with the furniture and everything as expected! Highly recommended from my side!
Glenn M.
Source: MoveAdvisor · Parkton, NC to Nacogdoches, TX
2-bedroomPaid $5,006
Great Services
Nice and simple. The driver was really friendly, really quick and helpful. Will definitely recommend you and use you again. Thank you!
Steven W.
Source: MoveAdvisor · Sagle, ID to Zuni, VA
2-bedroomPaid $4,861
Very Nice!!
Pick up and drop off done punctually and pleasantly at a fair price. Communication is excellent. Certainly use again!
Donald R.
Source: MoveAdvisor · Salida, CO to San Jose, CA
2-bedroomPaid $3,990
Smooth Move
Very good service! I've moved from MS to Ca and everything was perfect and quick. Cannot find any fault with the lads. Everything was just fine. Will surely be recommending them to everyone!
Troy W.
Source: MoveAdvisor · Gateway, CO to Orlando, FL
2-bedroomPaid $4,659
Amazing Mover
We talked to Family First Moving moving coordinator over the phone multiple times and he did a very nice job. The moving team arrived on time and managed everything with great care. They were a very nice group of guys. They did an excellent job and my wife was happy. As long as she was happy, that means I was happy. Highly recommended.
Willard J.
Source: MoveAdvisor · Thief River Falls, MN to Cumming, GA
2-bedroomPaid $3,862
Well Done
Wow ... these guys were great. Excellent communication, extremely organized and on top of everything. Price was exactly as quoted and everything arrived in perfect condition. Team was fast, efficient and very polite. Best move experience I have had. I will definitely use them again. 5 big stars from my side!
Robert M.
Source: MoveAdvisor · Fort Mohave, AZ to New York, NY
2-bedroomPaid $5,230
Great Move
Great experience. Helpful guys from start to finish. Great placement of pods. Family First Moving was the best way for me to move. It gave me all the time I needed.
James W.
Source: MoveAdvisor · Stamford, CT to Gary, IN
2-bedroomPaid $3,930
Well Done
When we ordered the pod it was on time for drop off and pick up. Everything came in one piece. We will definitely be using them again if we move again! I even got one of my friends who are also moving cross country to go with Family First Moving!
Frank H.
Source: MoveAdvisor · Norwalk, CT to O Fallon, MO
2-bedroomPaid $4,865
Excellent!
The entire experience with Family First Moving exceeded my expectations. Excellent customer service and very compassionate. They listen to you and made the communication process seamless. The delivery and pick up are prompt and punctual. I would use Family First Moving again in an instant and will definitely recommend them to anyone I can. Great Job!
Areas & services
Services
- Long-distance and interstatein 18 reviews
- Storagein 3 reviews
- Local movesin 2 reviews
From the reviews we hold that describe that kind of move, two or more each. The company has not listed its services here.
Where Family First Moving & Storage LLC moves people
Pickup cities in the reviews
- Apex, NC1
- Bronx, NY1
- Columbia, MD1
- Columbus, OH1
- Danville, KY1
- Elmira, MI1
- Fayetteville, NC1
- Fort Mohave, AZ1
- Gateway, CO1
- Mount Vernon, AL1
- Norwalk, CT1
- Parkton, NC1
Out-of-state destinations in the reviews
Counted from 19 held reviews that name a pickup city. Numbers are reviews, not all moves.
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Company-submitted press links, up to six, appear under In the news as “Shared by the business.” The company chose them. Haulest did not report them.
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