Jackson Movers

Reviews

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1. K

   Keith J.

   Source: MoveAdvisor · Denver, CO to Orem, UT

   21 May 20253-bedroomPaid $5,000

   Outstanding experience

   I had an outstanding experience with Jackson Movers Company! From start to finish, their team was professional, efficient, and incredibly friendly. They handled all of my belongings with care and made the whole moving process so much easier than I anticipated. They arrived on time, worked quickly, and ensured everything was set up exactly how I wanted. If you're looking for a reliable and trustworthy moving company, Jackson Movers the way to go. I couldn’t be more pleased with their service and would highly recommend them to anyone in need of movers! Thanks, Jackson Movers!

2. C

   Carlos H.

   Source: MoveAdvisor · Dover, DE to Newark, NY

   20 May 20252-bedroomPaid $4,100

   Best Service

   This company made my move simple and affordable. They offered high service quality and took extra care with my fragile items. I’ve worked with other movers before, but this team was by far the most professional. Their customer support was always available to answer questions. I would absolutely call them the best movers I’ve used.

3. R

   Ruben S.

   Source: MoveAdvisor · Dover, DE to Orem, UT

   16 May 20252-bedroomPaid $3,800

   Affordable Movers

   Affordable, reliable, and extremely professional – that’s how I’d describe this moving company. My state-to-state move was handled with care and precision. The staff was helpful, and their high-quality service impressed me. They made my entire moving experience stress-free. These are the best movers around!

4. E

   Edward B.

   Source: MoveAdvisor · Atlanta, GA to Highland, OH

   15 May 20252-bedroomPaid $4,600

   Highly Recommended!

   I recently used this company for a long-distance move, and they exceeded all expectations. The team was professional, punctual, and handled everything with care. Their prices were great, and their customer service was even better. Definitely the best movers in terms of quality and reliability. Highly Recommended!

5. T

   Thomas O.

   Source: MoveAdvisor · Salida, CO to Kansas City, MO

   15 May 20252-bedroomPaid $3,200

   Superb!

   These movers were amazing, fast, careful, and respectful. From the first phone call to the final box, everything went perfectly. They were organized, polite, and worked with a positive attitude. Superb!

6. C

   Charles D.

   Source: MoveAdvisor · Denver, CO to Dallas, TX

   9 May 20252-bedroomPaid $4,000

   Great customer service

   We had a last-minute move and these movers saved the day! They were responsive, arrived on time, and moved our two-bedroom apartment in record time. Efficient moving crew with great customer service. Their moving truck was clean and their equipment top-quality.

7. M

   Matthew S.

   Source: MoveAdvisor · Kansas City, MO

   8 May 20252-bedroomPaid $3,600

   Smooth move

   Our entire moving process was smooth and organized. They arrived early, packed quickly, and transported everything without a hitch. If you want a smooth move with no headaches, use them. Great service from start to finish.

8. T

   Tim S.

   Source: MoveAdvisor · Bryan, TX to Springfield, IL

   18 Dec 20252-bedroomPaid $7,200

   **Do not use** 1+ year still no refund

   It's been over a year, and I still haven't received a refund for multiple broken items and 3 totally missing boxes. They use random drivers, on god knows what schedule. The drivers will try to trick you into signing papers, or distract you from the broken items to get out. It is now my life long mission to warn as many people about these low life, money grubbing scammers.

9. J

   Jamika H.

   Source: MoveAdvisor · Chesapeake, VA to Keller, TX

   8 Nov 20252-bedroomPaid $6,100

   Chose another company

   CHOOSE ANOTHER COMPANY. I booked moving services in May for a Move on July 28 for about $3900. I ensured they knew I had several mirrored, bulky/heavy items. On day of pickup they contracted with Jackson Movers to pack and load my items. Jackson Movers dissolved the business in TX and filed documentation, a day or so after collecting my items. Before they would move my items, they tried to increase the price to an additional $4000, for the mirrored items and heavy/bulky items (headboard, massage chair and washer/dryer). We ultimately settled on a total of $6100 for them to move my items, basically under duress. Both companies were working together. When it came time to deliver items 30 days later they refused to do so without demanding another $1000 for shuttle fee, which I asked Nationwide if this was included and I was told it was. I refused to pay the additional $1000 so they kept my belongings another 30 days before trying to deliver my items and threatened to charge me storage and labor fees. I received my pens in November. Nationwide refused to do anything, claiming they are only the broker and the contract was with Jackson Movers. The only reason I knew about Jackson Movers is because of Nationwide. I went with Nationwide as at the time of booking they had good reviews and I thought a good reputation. But they don’t please use another company. I will be filing complaints on both companies. Jackson Movers are calling from a number registered to US Movers and another company… so I wouldn’t choose either of those companies. If your broker send either of these companies cancel them and take your losses as if you go through with these companies your losses will be much more.

10. J

    Joe S.

    Source: MoveAdvisor · Dallas, TX to Bend, OR

    9 May 20253-bedroomPaid $13,900

    Classic Bait and Switch

    We were directed to Jackson Movers by MoveSafe Relocation Services in Florida for a move from Dallas to Bend, Oregon. The original price quoted by MoveSafe was just under $4,200. The move ended up costing just under $14,000. That was lie number one. The pick up of our goods went fairly smoothly. We were told that our furniture, which was picked up on April 11th, would be delivered by April 16th. It was delivered two weeks later on April 29th. That was lie number two. Getting information from them as to the whereabouts of all of our worldly possessions during that time was akin to finding out who would be the next Pope. We were also told that since we paid additional funds to "buy" the entire truck, that the truck was ours and that would not be shared with any other items. That proved to be the third lie. Our goods were taken to a warehouse in Dallas, loaded onto another truck with seven additional deliveries, the first of which was in Chicago, which from a geographic standpoint is northeast of Dallas some 900 miles, so there was no way our furniture would show up by the 16th. When the furniture did show up, it was delivered by two gentlemen who seemed to be rather upset that we were in a two story house, although that was clear from the paperwork. It turned out that they were from another moving company which indicated that Jackson brokered the move to a third party which was not disclosed to us. That was lie number four. During the unloading the movers received another call that they had to make another pickup that same day and the unloading of our goods became a rather haphazard affair with them placing boxes that we had clearly marked by room wherever they found space. We also ended up having to assemble the beds. We attempted to keep an inventory of boxes as per the list that was generated when the goods were picked up, but the way the movers were working towards the end that made it impossible. We lost 10 boxes in the move and my road bike was damaged. During the whole process I would say that the degree of empathy exhibited by the staff at Jackson Movers was somewhere around zero. We had to buy furniture and cookware just to make our new home somewhat inhabitable. I would also point out the disparity of the reviews on this site. They seem to be either five star or one star, which says to me that there is something not quite right here. My recommendation is a no for Jackson Movers.