Moving Staffers

Reviews

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1. L

   Linda K.

   Source: MoveAdvisor · Arlington Heights, IL to Port Charlotte, FL

   8 Nov 20214-bedroomPaid $700

   Move from Chicago to Florida

   The team was very professional and courteous to my concerns and personal belongings. John, Alex, and Jose were on time, efficient, professional which made my move experience great. I would definitely use them again.

2. L

   Linda M.

   Source: MoveAdvisor · Monroe, NC to Asheville, NC

   4 Jun 20212-bedroomPaid $1,000

   My Move from Monroe to Asheville, NC

   A great experience, my belongings were wrapped carefully. The guys were careful not to let my cat out. When it was time to unload, the crew went over and above to get everything done as quickly and smoothly as possible. Very hard working young men. They made a stressful situation go as easy as it could be. Highly recommend!

3. L

   Laura R.

   Source: MoveAdvisor · Henderson, NV to Grand Junction, CO

   28 Jan 20213-bedroomPaid $530

   Impressive packing!

   Wow, the lead packer is talented!All three movers did excellent work, and we're conscientious and fast!

4. N

   Nancy A.

   Source: MoveAdvisor · San Antonio, TX to Ransomville, NY

   16 Nov 20203-bedroomPaid $2,400

   Terrible experience!

   The loaders did not secure the load, did not wrap the foot of my bed, and disregarded the labels of “fragile” and “heavy”. They ruined my antique hand-carved cherrywood bed, so that it could not be assembled by the unloaders. They caused the marble surround of my fireplace to shatter into pieces. They broke a mirror in my dresser, and shattered an heirloom porcelain candelabra. Do not use this company. The only reason I gave them any stars at all was the excellent service That I received by Chelsea, their CS person.

5. B

   Bruce N.

   Source: MoveAdvisor · New Orleans, LA to Houston, TX

   14 Aug 20234-bedroomPaid $2,188

   Disastrous experience

   We used SML movers, doing business as Moving Staffers, to relocate from New Orleans to Houston -- with disastrous results. The loading muscle we employed on their re​​commendation were no better than amateurs, arriving at our house an hour late, a man short and with no tools whatever. They labored in high heat – but their haphazard loading meant that much of our furniture, including some massive, precious pieces, came off the truck in chunks. Heavy oak legs were sheared off! Boxes marked “Fragile” came off crushed and torn. But most importantly, despite dramatic photos, SML refuses all claims for compensation. They claim it’s our fault by violating the terms of service in that: We did not provide a moving blanket for EVERY piece of furniture (they specify 60 blankets for a 25-foot truck!) and they do not cover moves by freightliners – although in multiple conversations, including one VERY thorough introductory conversation, I explicitly mentioned my arrangements and they continued to work with me. My wife wept as the furniture came off the truck. Despite clear evidence that overpowering shearing forces generated by sloppy loading tore off chunks of furniture, SML retreated behind the technical excuse of too few blankets and the use of a commercial freightliner to blow me off. It’s their cover, pure and simple. Adding insult to grief and thousands of dollars in injury, they offered to kiss me off with $100. Classy. We do not want this to happen ever again – to anybody. Be warned, this is not a stand-up company.

6. E

   Eric H.

   Source: MoveAdvisor · Las Vegas, NV

   3 Jul 20233-bedroomPaid $750

   Don’t Hire

   The movers they sent me were not experienced and not professional. Do not hire moving staffers!!! Hire locally directly with the people who will load your stuff. I’m retired military and have moved many times. Movingstaffers simply didn’t care. And my worst moving experience. Consider yourself warned.

7. B

   Bridget W.

   Source: MoveAdvisor · Oceanside, CA to Mount Laurel, NJ

   17 May 20234-bedroomPaid $700

   DO NOT USE THESE MOVERS!

   Moving Staffers provided 3 "movers" to assist with loading our PODS in February. We hired them because they were recommended by/affiliated with PODS, and I was told that they had experience with loading PODS so would be the most efficient, etc. The 3 "movers" showed up without any dollies, or any supplies whatsoever to assist them with the move. They would take out one load of stuff, come back inside, and ask us what else to take. ALL of it, we are moving!! They did NOT load the containers efficiently at all, and by the end of the day, we had to literally unpack an entire POD and re pack it ourselves because they didn't fit all of our stuff. (We were able to successfully fit all of our stuff with the help of our lovely neighbors...) They also did not follow basic moving best practices - they put our dining table standing upright and then stacked things on top of it - it has massive scratches all over it. Same with our dresser - and some of the drawers are now falling apart and unusable. All of our other furniture items are scratched/chipped (baby's crib, changing table) or ripped (sectional couch). Don't believe their claim that they are experienced movers - during the loading process, one of the "movers" told us it was his FIRST MOVING JOB. I 100% do not recommend this company - go with someone else!

8. T

   Tiffanie H.

   Source: MoveAdvisor · Hazelwood, MO

   8 Mar 20232-bedroomPaid $450

   They will break your items and not pay you back for it

   I could have done a better job as a woman moving these items out of my home into the pod I ordered . Idk why they thought it was ok to put my brand new wooden headboard in last and pack everything else inside the pod so poorly that when it was time to be taken out all the pressure from the other items were pushing on it and cracked the leg and back of my headboard . This headboard was just replaced not even 7 months before and I have the receipt . I have pictures from when the next moving company got to my items after they packed it and you can clearly see how the next movers had to let the headboard lay on his shoulder to push everything behind it just to get it out without breaking anything else . You would think these guys would be professional and make sure that the bed which is the heaviest item in my storage would be put inside of the storage first like it’s just common sense right ? Anyways I reached out to them and because it was a year and a half ago they can’t do anything about it and was very snotty about also . He clearly wouldn’t even let me finish explaining why it took me so long to notice the cracks in the bed frame . I’m not from the state where my stuff was for about a year and I literally just got it out of the storage unit a week ago so once it’s in my house now I’m able to see the damage they caused . They are very unprofessional and I will never use them again I hope someone reads this and finds it helpful because this is just not ok .

9. M

   Morgan H.

   Source: MoveAdvisor · Nashville, TN to Knoxville, TN

   25 Nov 20223-bedroomPaid $3,000

   Lost $900 Due to Negligence

   I originally locked a price for moving $400 less than what was provided to me. I received the price lock email, tried to confirm it and it failed. I replied to the support email and never heard back. A couple of days later I called back in and was told that price was no longer available and I was forced to take a higher price. On the first move, the movers showed up an hour later than their latest available window of time, and the move was timed to avoid the rain scheduled to start in the afternoon. Because the movers were late, it began raining while they were moving, and slowed them down significantly. The move took an extra hour and a half, which cost me an additional $450. I lost nearly $1000 to your company's negligence and non-response to emails, and I will never use you for any services ever again.

10. E

    Elizabeth F.

    Source: MoveAdvisor · Nesconset, NY

    25 Sep 2022Partial movePaid $643

    Refund for Time

    Used one hour time. Paid for 3 hours. Moving Staffers has 2 hour minimum. They sent an email showing the refund and agreed it was owed but never went thru with it. Paid over $640 for one hour. The guys were late but did a good job and my husband even tipped them over the amount shown. Never received any refund for the extra time that we paid for that was unused and over what we requested. Still waiting!