Square Cow Movers

Reviews

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1. B

   Bruce R.

   Source: MoveAdvisor · Pflugerville, TX to Pinellas Park, FL

   4 Apr 20224-bedroomPaid $11,700

   Austin TX to Pinellas FL. Perfect!

   From packing to our long distance move we couldn’t ask for better services or price! Daniel & DaMarcus came to FL and over-performed!!! Thanks so much y’all!! Bruce & Kim R.

2. W

   Wylie F.

   Source: MoveAdvisor · Dripping Springs, TX

   20 Feb 20203-bedroomPaid $1,500

   Recent moving experience.

   We recently had Ben, Chris, and Damien move us into our new home. Not only were they efficient and courteous they were very respectful of our belongings. They were on time and went right to work after explaining all the details of the move. They even had to go to two locations to move our belongings. If we ever had to have to move again Square Cow would be at the top of our list.

3. T

   Toni W.

   Source: MoveAdvisor · Austin, TX

   23 Feb 2019Partial movePaid $220

   Musical chairs with couches.

   I can't say enough in this space to praise Kenny, James and I don't remember the third name, but he was just as awesome!! These guys moved a couch around an impossible corner and stairway, not to mention perfect handling of multiple other pieces. They were polite, energetic and oh-so-careful despite the late hour and the previous jobs of their day. No one could want more of their movers. Thank you, guys! You're the best in your business that I've encountered.

4. D

   D H.

   Source: MoveAdvisor

   13 Sep 2014Paid $420

   This company, Nic on phone and Chuck and Jack, movers, was outstanding.

   This company, from  Nic taking the first call for information, and Chuck and Jack as movers, was outstanding.  They were prompt, efficient, careful, easy to work with, and very polite.  We would use them again for any further move.  They completed the work in the estimated time, cleaned up after themselves, and placed objects where we requested.  They were careful to place furniture in the truck with least amount of movement possible and used wraps when needed.  They also had given good instructions from the beginning about how to prepare boxes, etc., and we had forgotten to wrap drawers on two objects and did with ease and no comment. Once again, this company was truly service oriented.

5. C

   Cassandra

   Source: MoveAdvisor

   14 Jun 2012Paid $400

   Outstanding in Every Way!

   I must say they have an excellent  service. They did a very good job plus the price is very reasonable. I also found out that they are very fast in service and they really care about there costumers. They are very proffesional. I knew my things were safe and that they would do as promised. I would definitely recommend them to everyone.

6. D

   Dan Y.

   Source: MoveAdvisor · Cedar Park, TX to New Braunfels, TX

   31 Oct 20193-bedroomPaid $1,500

   Not the greatest experience.

   Aside from the usual scrapes and dents on my furniture that I've come to expect when I move simply because the movers just aren't careful enough, I had a worse than normal experience in this case. First, they dropped a piece of heavy furniture down the stairwell and it punched holes in 2 walls. Then, they dropped my Big Green Egg, shattering the porcelain smoker. After filing a claim for the damages: $200 to fix the holes in the wall, and $97.50 for the Egg (based on their standard liability of $0.60/pound) I received a check for exactly $50. I had to go through several more back and forth calls with them, telling them I refused to accept this amount and what amount I expected to receive. Finally I got a check for the correct amount. I understand accidents happen. But it just shouldn't be that hard to get reimbursement.

7. C

   Chad S.

   Source: MoveAdvisor · Austin, TX

   25 Apr 20234-bedroomPaid $6,200

   Terrible Experience - Stay Away from These Guys!!!

   Worst moving experience I have ever had! I was in the hospital for an organ transplant, but my lease was ending and i had to move. I contacted Square Cow and they were GREAT on the phone. I explained that I needed my entire house packed up and moved on a precise day. They said that was no problem and they would take special care given the fact that I was hospitalized. 2 days before the scheduled move, they call my wife and tell her that they have a scheduling problem and they are coming THAT DAY. She explains that she isn't ready for them and they tell here that if they can't come that day, the deal is off. It is too late to schedule anyone else, so we have to let them come and start packing. They arrive, and right when one of the packers comes through our door he yells, "Aw F* C& no!" which did not give my wife much confidence. She called the company to talk to them about this and was told once again, if you don't like it, call someone else. They threw everything in boxes with no regard for safety or fragile items. Most of my tools were stolen. So many things were broken, we almost couldn't count them all. Their breakage sheet allows for three items. We were told we could not create our own claim sheet beyond what theirs allowed for. We ended up losing $18,000 worth of our stuff to theft and breakage and were told that's too bad. They did not put any boxes in the rooms they were labeled for. 80% just got stuck in the garage. My wife was left to move them into the house by herself. I cannot warn you enough DO NOT USE THIS COMPANY! They are terrible and they realize that they are in control if you absolutely have to move on a certain day. They completely took advantage of us and stole so many of our valuables. STAY AWAY!!!

8. M

   Mary F.

   Source: MoveAdvisor · Austin, TX to Industry, TX

   9 Feb 20223-bedroomPaid $2,500

   Move From Austin 1.5 Hours - HUGE RIPOFF AND BAIT AND SWITCH

   This is the biggest BAIT AND SWITCH RIP OPP I HAVE EVER ENCOUNTERED I was misled and rudely talked to by the movers that actually walked off of the job. When the truck was less than 3/4 full they said that can't get another thing on. I told them their manager and booker said that can take this move in one move- they aid they had to wait for the manager... so that sat down and waited for about an hour! I walked up the ramp, 2 of them were chain-smoking (vaping/oil and pot? )some smoked cigarettes - THE LAZY WIMP HE YELLED IM DONE AND walked off the job to smoke again! This crew was very slow and one man kept saying he has stress problems and heart problems he stood there and WATCHED the other ones I asked him to come and help and he said he looked at the other crew and said he was busy doing something else. HE JUST STOOD THERE The original quote for 1 truck - I complained and got a discount for $1500, but no receipt! I NEVER NEVER GOT A RECEIPT FOR THE $1,500 PAID ON MY DISCOVER CARD- Tommy said he will resend it-I looked in all email folders - STILL NO RECEIPT! Girl/Lady in office CONFIRMED THAT they will be here on 8th to "FINISH THE JOB" THAT THEY STARTED The 1st move was never complete. The manager had to show up, I was moving out of town, I was quoted that this entire move can be made in ONE MOVE and now- they changed the price on me again~! The 2nd move was final and the crew was FANTASTIC and polite. I told the manager Thomas that I will pay up to $600 on the $977 bill that was given to me, I was NEVER GIVEN A QUOTE for an estimated $977 But was given a 2nd quote for about $250. The second crew told my son in Austin they can get this moved for around $350 from there to Austin I was agreeable to pay $500 to $600 and Thomas said all or he will call the police and have this listed as "theft of funds" I WAS MISLED, GOODS OR SERVICES ARE NOT AS PROMISED, PRICES AND AGREEMENTS CHANGED, AND THE FIRST MOVE LEFT ME OUT OF TOWN MOVE AND NOT EVEN FINISHED

9. S

   Shelly S.

   Source: MoveAdvisor · Hamilton, MO to Katy, TX

   25 Sep 20213-bedroomPaid $7,950

   Repeat customer, NEVER Again!

   I hired Square Cow Movers to move me back to Houston after having had a wonderful experience with them moving to Missouri over 4 years ago. This move was the extreme opposite of my previous experience. Within less than an hour of arriving the driver was telling me my things wouldn’t fit in the truck, that I’d need to start deciding what went and what didn’t – something that both movers said happens a LOT in Houston, but getting a second truck is “easier” in Houston. He called his manager (O***** ) who informed me that they had based this move on my PREVIOUS move – from a 2-bedroom condo to a 3 bedroom house-information that was unavailable! If that were the case, then that alone leaves everything that happened after SQUARELY on their shoulders. Despite saying repeatedly in my booking call to error on over estimating needed space, I was left with 25% of my home left to move and had to hire another truck at an additional cost of $3581.53 over the $7950. Because my stuff is in storage I won’t know what damage is waiting inside the crushed boxes shoved into storage – and was told my another mover I called that to ensure I have resolution at that point I would have to hire them AGAIN. I was told during my call when I booked the move that my information wasn’t in the system (system change/upgrade), so had to give it to the young lady all over again; no problem at that point. We did an inventory of my house, she reminded me of patio chairs/side table I hadn’t remembered, explained it was a 3 bedroom house, but not 3 bedrooms of bedroom furniture – but lots and lots of boxes related to my studio and repeatedly stated that we should over estimate rather than underestimate the size of the move. As the loading progressed, the mover was continually on the phone with O***** and the story began to change that I said I was moving TO a 2 bedroom apartment (moving to a one bedroom apartment while awaiting completion of a home here, the rest to storage), still not true and never happened. He repeated that they had based this move on the previous – again, if that were true, the error is entirely on Square Cow Movers. I was so distraught my brother called to speak with O***** who told him he’d call back “with good news.” O***** called me back and said I’d have to get a U-haul, which they would load, but my 79 year old mother or I would have to drive (I’m not physically able to drive long distance). With about 25% of my things still sitting in my house they said the truck was full. He also told me that the patio chairs in the garage were not included – false, 2 patio chairs were listed on the original inventory list of the first move and had been discussed on the call he repeatedly reference. I had paid about 50% more than first move – gas prices and larger space made perfect sense, but they are telling me they based the truck space/number on 4 year old information that is either a lie or a monumental mistake on their end as I wasn't in the system when I booked second move. I had to hire friends to get another truck to drive the 860 miles to bring the remainder of my belongings to me – at an additional cost of $3581.53. When we got to Houston the movers stuffed things into my storage unit – I could see already that furniture was scratched, dinged but no way of knowing what damage exists to the crushed boxes until I move to my home in December. I had planned to use them again for that move, but not after this disastrous experience. I spoke with another mover today and, to add insult to injury, the only way I’d have any recourse on damage lurking inside the storage unit is to REHIRE the company that has caused me so much emotional anguish and cost me so much more money for bungling the move from start to finish.

10. L

    Linda S.

    Source: MoveAdvisor · Austin, TX

    3 Oct 20202-bedroomPaid $350

    Hidden cost.

    You pay for drive time no matter how far away they are. They don’t tell you this. Their facility is 40 minutes away from me! You would have thought they might have mentioned that. Stay away from this business.