Texas Movers Group

Reviews

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1. A

   Amelia T.

   Source: MoveAdvisor · Valdez, AK

   19 Jul 20234-bedroomPaid $3,200

   good

   The moving was really amazing! I am really amazed by their services. They arrived on time and mostly they always maintain their value of time also their working style was so cool, neat and clean.they have the proper quality which prove them they are professional and good company

2. O

   Olivier B.

   Source: MoveAdvisor · Dania, FL to Denver, CO

   9 Jul 20233-bedroomPaid $2,500

   Good Service

   The entire experience from the initial online quote through to the final item moved into my new place was EXCELLENT!The 3 movers, Marcelle,Austin,Bridgette were SUPER professional, friendly and careful.They called ahead of arrival, completed the move efficiently and made sure I was happy before leaving. They told me several times, “we are here to do whatever you need” GREAT EXPERIENCE!

3. C

   Chlomi O.

   Source: MoveAdvisor · West Hollywood, CA

   26 May 20224-bedroomPaid $6,500

   best service

   we move we Texas Movers group from Dallas to California I searched pricing on the market and we got special offer with full picking service four-bedroom house with seven business days delivery I want to say thank you for all the group refael Mark Cesar Jose

4. A

   Auther W.

   Source: MoveAdvisor · Dallas, TX to Austin, TX

   11 May 20211-bedroomPaid $2,900

   Best Company in texas

   I have good experience with Texas movers Group of moving company.they take care of goods and safely reached at my new house.They take time but depart at good conditions.thanks Owner for good keeping of me

5. S

   Shelonda P.

   Source: MoveAdvisor · Houston, TX

   10 Dec 20204+ bedroomPaid $15,000

   Excellent Service

   During the pandemic making a move to a bustling city like Houston seemed impossible to me and my family. But relocation was necessary, hence, we began our search for the right movers who can help us and after contacting three to four companies we found Texas Movers Group and they made our move to Houston from Dallas a hassle-free affair. Thanks team TMG!

6. H

   Hettie W.

   Source: MoveAdvisor · San Antonio, TX to Williamsburg, VA

   20 May 20211-bedroomPaid $4,770

   Texas Movers Group

   I had a generally bad experience with this company due mainly to poor communication after the pick up and price changes. They disputed my first review, so I will tell my personal experience. My initial contact was with Tommy Lee and I trusted him. We had great conversations about restaurants in Williamsburg etc. I liked the estimate and the price he quoted. He sent me information about why to trust Texas Movers over other companies. I paid for one half of the price up front. He was very responsive...until after my furniture was on the truck. Never responded once after that. Pick up was fine except that the price went up immediately because the driver's visual estimate. I think it went up by about $600. Well, I had to have the stuff loaded so I had no choice. The movers did a fine job packing things up. After that I had trouble getting someone on the phone. Michelle was who I was told to call. She was very nice at first but became harder to reach. After a month I became worried. My desperate attempts to reach out were not satisfactorily addressed. I finally resorted to asking them to contact me on their Facebook page. My message was deleted and I was blocked from commenting on their page. The driver finally called me and said he could not make the turn into my cul-de-sac and would need to add $700 to the price in order to rent another truck. At this point I was very upset. We spoke with Michelle who tried to help but would also yell at us in an unprofessional way. She did lower the price for renting the truck to $400 or $500. So then two very nice men showed up to deliver the furniture. They seemed like they were overwhelmed by the job. They did not seem to have good communication with the Michelle to me. I had to pay in cash before unloading the truck. The price on the bill of lading had been increased after pick up. This was another reason I was upset. I told Michelle I would not pay more than what I was told to pay upon delivery by the driver (except of course I had to pay for the extra truck rental.) To sum up, communication was not good. I was very upset that Tommy Lee did not respond to any emails after my pick up. I trusted him. Michelle is ok but overwhelmed and starts yelling when you express frustration. The price changed. They block bad comments and unsatisfied users from their Facebook.

7. M

   Moxie A.

   Source: MoveAdvisor · Dallas, TX to Huntsville, AL

   6 Feb 20253-bedroomPaid $6,500

   Don't use them--scammers!

   Used this company to move my storage materials from Texas to Alabama. They will quote you one price and then show up on the moving day to demand a lot more money. My $2000 quote became $6500. I paid it because I had no choice. The movers threw thing into boxes with no padding or bubble wrap. All of my expensive pens were stolen. An expensive necklace was stolen. They refuse to pay up, and the insurance offered me $13 for over $2000 stolen and broken items. STAY AWAY

8. S

   Suren T.

   Source: MoveAdvisor · McKinney, TX to Charlotte, NC

   28 Sep 20243-bedroomPaid $6,153

   SCAM FRAUD and RACIAL DISCRIMINATION

   SCAM and FRAUD MOVING COMPANY. Rude Driver and shows RACIAL DISCRIMINATION. Never fall victim to this company. Their initial estimate looks attractive with 30 day free storage etc., but you will end up paying more than what you will pay to a top rated professional mover company. Till date, I haven't received any evidence for why my final cost is more than 100% of estimated cost. I have already raised a complaint with FMCSA. If you have fallen victim please file complaint - https://nccdb.fmcsa.dot.gov/nccdb/ComplaintEntry.aspx?choice=CONSUMER

9. C

   Christina L.

   Source: MoveAdvisor · Dallas, TX to Charlotte, NC

   3 Oct 20231-bedroomPaid $7,402

   DO NOT USE THIS COMPANY

   I used them to move from Dallas to Charlotte. They overcharged my by $3361 for the same number of items as were in the original estimate. This was in addition to the $1300 rush fee that I was charged. The actual movers doubled my quote the minute that they walked into my apartment, without even looking around, but what was I to do, I was packed and needed to move. Please do not use, you will be sorry.

10. M

    Mari F.

    Source: MoveAdvisor · Carrollton, TX to West Des Moines, IA

    4 Sep 20232-bedroomPaid $4,200

    Worst Moving Experience of my Life - Out of State

    I would give them zero stars if able as this was truly a terrible experience from the start of them taking my CC for the 1st payment before they did anything. I moved from Texas to Iowa in late July 2021. When the movers came on 7/21 to start the physical move, a man by the name of John came in, (I already had a contractual estimate complete months before hand). John comes in does a walk thru of my apartment and tells me that I will be way over what would be allowed in the truck, and I would be charged more, and made me sign a contract before anything was physically moved out. If I had any sense, I would have told him to get out, and that I don't want anything to do with this company. I felt like I was a hostage, as I did need to be out by 7/28/21. So they completed the physical move into their truck, and was told by John, that it would be going into storage until another truck was available to complete the physical move of my inventory to Iowa. I was given the contract, had to give them a check for $2500.00, I had already paid $1000 for a deposit prior. I made the trip with my family/pets to Iowa by 8/1/21. I continued to attempt to reach Michelle in the office, as I was told she was the dispatcher, I spoke to her only live once, and she assured me that my inventory was ok, and that she was waiting on scheduling a truck. She also told me that once a truck was confirmed for the travel of my inventory into Iowa, that I would be receiving 2 calls, once to confirm that my inventory was loaded, and 2, when the driver was in route to Des Moines. I received never. I was out of my mind with worry, as I believed totally that since I was not able to reach Michelle again, left her multiple messages, that my inventory was either lost, or stolen. I contacted an attorney, and he stated that I would have a case against them. It is now going on 8/15/21, 3 full weeks since the start of this nightmare with this company, and I finally get a call from a guy on 8/15/21 who tells me he is on his way to Des Moines. When he arrived, he then proceeds to tell me that I need to call Michelle again, I did, she tells me that I need to wire transfer $750.00 more to her so that the driver can unlock the truck and proceed with moving my inventory into my new place. I was furious, but folks, READ THEIR CONTRACT. This is all in there, and I felt like I had just been ROBBED. This dude and his little friend, who looked like he just got outta high school, move my stuff into my new apartment, and then there was as I could see a whole lot of other inventory in the back of the truck that was mine, and told the guy that, and said that it wasn't. I told him, check the blue stickers, and the inventory sheets, which I wasn't allowed to see or check and verify myself. The first guy did check, and proceeded to move my remaining inventory out of the truck. The packers on the back end did a lousy job as it was not partitioned correctly, and remember I was told my John that my inventory wouldn't fit in a '26 foot truck that I would be way over that, which in turn they charged me for. The movers came in a Ryder '26 foot truck that contained my inventory and the inventory of another customer's stuff. The move was horrible, many of my larger wood pieces were scratched upon examination, and the movers on the Iowa side did a lousy job moving it all in, as many items were just basically dropped and no paying attention to labels or anything else, just did the most lazy, terrible job of movers I have ever seen. DON'T USE THEM, DON'T LISTEN TO THEIR LIES. FORMAL COMPLAINTS HAVE BEEN MADE WITH THE BBB OF TEXAS. THERE ARE BETTER MOVERS OUT THERE. DON'T GET MIXED UP WITH THEM, THEY SHOULD NOT BE IN BUSINESS LIKE THIS.