Transnational Moving Systems

Reviews

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1. C

   Cassaundra T.

   Source: MoveAdvisor · Kelowna, BC to Woodbridge, ON

   26 Mar 20192-bedroomPaid C$2,100

   Efficient move.

   We were referred by a friend of ours to use this company for our big move and everything went smoothly. Thank you to this company for making our big move easy.

2. J

   Josh L.

   Source: MoveAdvisor · Winnipeg, MB to Kingston, ON

   21 Mar 20192-bedroomPaid C$2,130

   Over all it was a good move.

   I was very satisfied with my move. The movers were very nice and helpful. I just wanted to thank all the workers for their time. Good luck.

3. J

   Jason G.

   Source: MoveAdvisor · Saskatoon, SK to Toronto, ON

   21 Mar 20191-bedroomPaid C$1,560

   First time moving.

   My family moved from saskatoon to ontario and were scared for the big change. we were reassured the whole time and the agents answered all our questions whenever we called in. all our stuff was in the same condition and boxes safely at our new apartment.

4. D

   David B.

   Source: MoveAdvisor · Niagara Falls, ON to Calgary, AB

   15 Aug 20191-bedroomPaid C$6,785

   Cross Canada Move.

   We recently made a move from Ontario to Alberta and this company was awesome. They picked up and packed and wrapped our items on time and were very friendly and professional. The delivery, although delayed (through no fault of Transnational I might add) was on time the the fellows at the receiving end were wonderful. They placed packing blankets on the floor to prevent any damage and put our items wherever we requested them to do so. They were friendly, courteous and extremely efficient. Would I use this company again? Absolutely. Would I recommend them to others planning a move, yes without hesitation. Thank you Michael and the rest of the crew involved in our move. David & Jeanette.

5. C

   Christine S.

   Source: MoveAdvisor · London, ON to Cornwall, PE

   7 Jun 20192-bedroomPaid C$3,500

   Boxes lost, enquiries neglected, calls not returned.

   I wanted to write a good review. Initial contact and the moving guys on both ends were great. 4 boxes did not appear with the rest of the items. I called and e-mailed with no reply. Called and e-mailed again, sent photos, never much point in calling though because the mailbox is full and never emptied. Finally called the first contact person who was actually helpful back at the start. Bottom line, "we can't find your boxes but we'll try".. of course, no call back. I understand that stuff gets dusty, even broken, and misplaced. But they're movers. It's not good enough to say "The boxes went to the wrong address and the recipients didn't call it in. We have no other way of tracking your things." Not good enough to put their hands in their pockets and never follow up. Their system needs more checks and balances. And Complete Satisfaction could be deleted from the bottom of the invoice.

6. S

   Shad T.

   Source: MoveAdvisor · Winnipeg, MB to Toronto, ON

   3 Jun 20222-bedroomPaid C$1,400

   Transnational Moving

   The worst ever company that I have ever known in my whole life. They don’t care about the customer at all. They just care about their money. Moved from Winnipeg to Toronto. My family and I had a flight to catch on Saturday to Toronto and the movers said they would come on Thursday morning 2 days before my flight to pick up my stuffs. On Thursday I started calling them in the afternoon as they didn’t show up.Last time they picked my phone was around 6pm and they told me the truck is on its way. I waited until 10pm and I made myself satisfied that they are not coming. The next morning, Friday which was one day before my flight I called them and asked what’s going on. They say the truck will come today. I told them how can I be sure since they didn’t show up the previous day. They said if I’m not happy I can find some other movers. I was shocked when they said that to me. I was so helpless at that time. I didn’t know what to do. I stayed quiet and just wait and wait with all our stuffs packed and a a flight to catch the next day. And I had to return the keys of my apartment the next day.At 7pm I received a call on my cell that they are here to pick up my stuffs. They came 2 persons only. After all this I had to help them so that they can finish quickly. If you want to have a smooth move please please don’t book your move with trans national. You will have one of the worst experience in your life.

7. A

   Azopp B.

   Source: MoveAdvisor · Winnipeg, MB to Toronto, ON

   22 Nov 20212-bedroomPaid $1,650

   Worst company in my experience

   I had a worst experience with a canadian business ever. My family moved from Manitoba to Ontario and we used a moving company - Transnational Moving Systems, also known as Canadian Reliable Van Lines, also as Nexus Express Moving, also as Provincial Movers, and so on. 1. During pick-up from our old location they just abandoned 3 items somewhere in our apartment building: https://youtu.be/huNiKRvPDsU Those lost items have been picked up few days later after my multiple requests, but they were never delivered. 2. I never got a response from my agent (Mathew Moretti) regarding the lost items mentioned above. And when I contacted a senior manager and asked him to talk to Mathew, few minutes later Mathew himself finally called me back and he was extremely rude! 3. Too careless in regards to confidential information! On delivery to our new address I found all my credit cards details were publicly written on the paper sheets used by drivers/shippers/loaders/agents! 4. Multiple damaged items; problems with their punctuality and attitude; and many more issues! I have filled out a claim on lost items and sent to them on July. After my multiple emails I was told to wait 8 weeks. Today is November and I don't think they would ever respond.

8. A

   Atique S.

   Source: MoveAdvisor · Halifax, NS to Ottawa, ON

   3 Jan 20201-bedroomPaid C$1,500

   Worse service ever.

   Starting from making a fool in changing the pickup date and the delivery date and then missplacing my stuffs and asking for extra money .. this bunch of guys sucks .. don't trust on them .

9. K

   Katy A.

   Source: MoveAdvisor

   8 Oct 20191-bedroomPaid $2,000

   Awful! Extortionist, slow, no prorating of storage costs.

   Avoid if you can!! They tried to tell us we owed the full 3 months of storage despite already paying the first 2 months. Had to show them a copy of my credit card statement to get them to agree to just the last month (which had just been 10 days of storage) payment. Over $200 for that!! They are terrible about communicating anything. They don't get back to you when you ask questions. Please find another company.

10. P

    Paul H.

    Source: MoveAdvisor · Calgary, AB to Ottawa, ON

    21 Sep 20191-bedroomPaid C$2,443

    Worst Company Eveeer.

    Just thinking about that brings me stress again I just say one thing : WORST COMPANY EVER AND PLEASE NEVER DEAL WITH THOSE VERY UNPROFESSIONAL PEOPLE AT ALL.. They charged me 50% more than concluded, lost some of my stuff AND got BY MISTAKE A BIG BOX ( with some important construction stuffs ) that don t belong to me here in Ottawa on sept 4. I called them several times to take care of this, with no feedback so far. I am about to get rid of this by the end of this month Sept 4. SO PLEASE IF YOU LOST A BIG BOX (a WARDDROBE BRAND BOX) fulled of different items.. let me know. I also put and ads + the picture on kijiji lost and found section..