Access Canada Movers

Reviews

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1. M

   Mohammad R.

   Source: MoveAdvisor · Toronto, ON to Saskatoon, SK

   7 Nov 20182-bedroomPaid C$1,575

   My observation.

   I booked them and Mark told me it will take 10-12 days to deliver. They picked up my goods on 19th September but after that mark never picked my call. After that Krystal continues the communication but she couldn’t confirm my delivery date and I am getting frustrated after 6 weeks for having no confirm date of delivery from Krystal. Finally my goods arrived on 6th November and I am happy that all my goods are in goods condition and nothing broken and no missing items. My observation is that their service is not bad at all however they should provide customer approximate delivery schedule.

2. D

   Dr H.

   Source: MoveAdvisor · Montreal, QC to Edmonton, AB

   28 Nov 20221-bedroomPaid C$5,000

   Dr. Haynes

   Please do not use these movers. They may appear to be giving you the best deal but it is a scam to get you to sign. They agreed to move my items from Montreal to Edmonton for a price, then once they got my shipment in their possession they increased the price on me. When I refused to pay, they held my items for a year at ransom. Then they turned my shipment over to another partner who threatened to sell my stuff if I did not pay. It was a total shake down. Had to take them to court to get my shipment back and lost much of my items due to bad storage conditions which includes broke crates and extensive damage caused by rats. Remember, you get what you pay for - I learned the hard way!

3. S

   Sajjad R.

   Source: MoveAdvisor · Calgary, AB to Chilliwack, BC

   26 Dec 20191-bedroomPaid $1,020

   Worst Moving Experience.

   I used them to move my stuff from Calgary to Chilliwack. First, the rude and racist driver dropped off all my stuff in front of the parking lot in cold weather complaining about the moving distance to the apartment door is more than 100 steps. They lost my dining table piece which made the whole table useless. After contacting them every week for at least 6 months they refused to pay $60 compensation which they first offered me in writing.

4. K

   Kell O.

   Source: MoveAdvisor · Holland Landing, ON

   19 Nov 20193-bedroomPaid C$4,000

   Moving.

   The worst moving company ever! Don’t use these people, you’ll be so sorry. They are so ignorant once you sign on. They smashed a lot of my stuff, tote boxes were missing. They lied about their departure date, showed up 3 weeks late. Only sent one guy and he expected you to help unload. Just an all round horrible company! The guy that loaded our stuff from our departing town stole some of my tools. It was a total nightmare. Pay the little extra and get a reputable company.

5. S

   Shannon M.

   Source: MoveAdvisor · Ottawa, ON to Edmonton, AB

   22 Jul 2019Partial movePaid C$1,600

   Scammers.

   Never trust your stuff with these scammers. Still dealing with them (but they don't bother to respond) 9months after my move. It was problem after problem from the start. They didn't show up (or even call) on the scheduled pick up date, Further, because they finally showed up at a non scheduled date and time the elevator wasn't booked, so they charged ME an additional $150. What?? I was quoted a 5 to 7 business day delivery but they disappeared (without response) for near 6 weeks. I had to involve police to finally get a response. They then sent me the invoice (which was WAY off, their weight of my load was absolute bs) and demanded I pay the entire invoice upfront, despite the fact I still had no idea where my stuff was and no guarantee I would ever see it again. I offered to pay the balance when the truck pulled up and I could actually see my stuff, but they refused and held my load hostage. After collecting my money, they then rescheduled delivery multiple times (by not showing up) Items were severely and irreparably damaged. And more pointedly MISSING. Despite letting them know immediately, I haven't heard a word back from them. SCAM SCAM SCAM.

6. K

   Kayla C.

   Source: MoveAdvisor

   30 Jun 2019StudioPaid C$700

   Awful.

   This company was the most stressful company ever. Krystal was the worst human being I have ever spoken to. They last minute moved my pick up date ( day before I had to be out of the apartment ) they failed to show up. Could not get in contact with them. Had to rent a van to move my stuff to a friends, which they would not reimburse me for. Then it took 2 months for me to have my stuff actually delivered back to me. Constantly changing dates, hanging up on me, not calling back, extremely rude, lied about being the manager. Mark didn't reply to any of my calls or emails when I was wondering why they never picked my stuff up or delivered it when they said they would. I cannot express enough how awful this company was. Do not use them. I truly thought I would have to get police to get my stuff, which Krystal said "go ahead, I'll be here." Truck drivers were kind enough when I actually saw them, they were well aware how awful Krystal was. Pretty sad. Do not give this company your money !

7. M

   Muhammad A.

   Source: MoveAdvisor · Regina, SK to Toronto, ON

   16 Apr 20191-bedroomPaid C$950

   Worst Ever Company- Box Stolen.

   DON'T EVER BOOK ACCESS CANADA. THESE GUYS ARE WORST & SCAM. TOLD US $400 FROM REGIAN TO TORONTO AND IN THE END CHARGED $ 845 AND ASK US TO PAY FIRST OTHERWISE THEY WILL NOT PROVIDE US WITH OUR LUGGAGE. FIRST OF ALL THEY DELIVERED VERY LATE VS THEIR SCHEDULE DATE. SECONDLY, CHARGED VERY HIGH HIDDEN AMOUNT. AND THE WORST THING, OUR ONE PACKAGE WAS LOST OR MAY BE STOLEN BY THEM, AND WHEN WE ASKED FOR CLAIM THEY BECAME RUDE & BLOCK OUR CALLS. KRYSTAL IS A BIG FRAUDULENT LADY THERE. SINCE NOW WE HAVE NO CLUE ON OUR STOLEN PACKAGE AND NO CLAIM HAS BEEN PROCESSED. IF THEY PROVIDE EVEN FREE SERVICE, I WON'T RECOMMEND THIS [EDIT] COMPANY.

8. M

   Marc M.

   Source: MoveAdvisor · Williams Lake, BC

   11 Mar 20194+ bedroomPaid C$7,500

   Bad bad moving company.

   My name is marc manseau,we hired acces canada movers Aug 21/18 to move our furniture from northern Ont to Williams lake BC .After telling us our shipment would arrive first week of Sept,nothing arrived,Crystal from the company kept coming up with excuses,delay after delay.We had to live in hotel for weeks,than finally Oct 01/19,deleivery..but only half our belongings arrived. Table,not chairs,silverware,but no pots and pans, bed,but no bedding.Broken 65" tv along with lots of other damaged items,Then I was told rest of furniture will be there soon..did not arrive till Nov 05/19. AND NOW THE WORST PART..we are missing about 20 some boxes of belongings, some family albums,irreplaceable,personal items,tools and furniture. I've been calling them since early December,and sending email to their claims department, with not ONE reply back.Now March..they seam to have block my calls,i can not even get thru anymore. IF ANYONE OUT THERE,has some clues or things that they have by mistake please contact me.. there was other move in the same trailer as our stuff,hopefully someone knows where our thing could be..HELP 705-676-5402.

9. B

   Beth M.

   Source: MoveAdvisor · Hamilton, ON

   4 Mar 20193-bedroomPaid C$100

   Took a $100 deposit.

   I talked to Mike on the phone and booked a move. Then saw a ton of terrible reviews online and promptly called him back (like within an hour), expressed my concerns, and cancelled the service. He said they would return my $100. They didn't. Avoid this company!

10. P

    Paolo P.

    Source: MoveAdvisor · Regina, SK to Vancouver, BC

    25 Feb 2019Partial movePaid C$800

    Scammers.

    They took a $100 deposit to move an item of mine last summer. When I called back to give them the exact dimensions, they said they would be unable to move that item. They never however returned my deposit. I have sent emails to which they never respond and they never answer the phone when I call. Stay away from this company.