Gulf Stream Van Lines

Reviews

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1. T

   Terrence H.

   Source: MoveAdvisor · Falls Village, CT to West Newton, IN

   3 Apr 20242-bedroomPaid $2,896

   Suggest them

   They were important in my ability to relax and unwind. A primary goal of mine is to be able to convey my appreciation to individuals who have assisted me. Being on a team with individuals who are just as committed to succeeding as you are is a huge help. If anyone I know needs storage or is relocating, you can bet that I will suggest your business to them.

2. J

   John A.

   Source: MoveAdvisor · Box Springs, GA to Philadelphia, PA

   26 Mar 20242-bedroomPaid $5,220

   Nice crew

   We were very worried about the statues and painting, but Larry and Richard carefully wrapped each with bubble wrap and packing peanuts. They even set up special crates for the more fragile pieces to ensure they were safe during the move.

3. C

   Chris P.

   Source: MoveAdvisor · Dahlonega, GA to Indianapolis, IN

   5 Mar 20242-bedroomPaid $3,999

   Movers are good

   These movers are good enough to trust for a quick and efficient relocation. They have helped me with several relocations, and not once have they broken or scratched any of my items; they work fast and right on the clock. The prices in terms of the service are worth it.

4. J

   Josie C.

   Source: MoveAdvisor · Lafayette, CA to Dallas, TX

   13 Feb 20241-bedroomPaid $2,069

   Awesome!

   The guys who came to pick up my stuff were super awesome, they were fast and punctual and super personable. I had such a good experience and especially being home alone as a young women i felt super comfortable and would recommend them to anyone:) literally could not have been any more positive of an experience!!!

5. K

   Kristy C.

   Source: MoveAdvisor · Moscow, ID to Livingston, MT

   7 Apr 20241-bedroomPaid $5,800

   Nickel & Dimed

   Beware! They outsource everything and are just the brokers. The company that came to pick up my stuff nickel and dimed me everything. GS promised me a two day window for delivery and I was told that wasn’t going to happen. At best it was a week. I had to go over my inventory list with GS a week before the move and they added another $2k to my initial deposit and estimate. When the actual movers showed up, they started charging me more for packing materials and number of steps. Did you know one flight of stairs is 7 steps? Neither did I. So my 2nd floor apartment which has one set of stairs became an additional charge, even though I was told the first flight of stairs is free. Long story short, this company is terrible. Do not use them for moving because it will end up costing you so much more. I have moved several times and cross country and this is the worst I’ve seen as far as hidden charges. Ridiculous.

6. P

   Pj T.

   Source: MoveAdvisor · Westerly, RI

   28 Feb 20242-bedroomPaid $3,000

   They take your $$ and only take a fraction of your stuff!

   ’m a senior - said they’d be able to move all our stuff for less than the price of the rental truck we had reserved. We did a list of 23 furnishings & 40 boxes - and they took 10 things and 2 boxes. We tried to get help - but after they knew we were unhappy - they would not answer the phone! Traumatic!

7. D

   D D.

   Source: MoveAdvisor · Topeka, KS to West Orange, NJ

   11 Mar 2024StudioPaid $4,100

   This company is a bait and switch SCAM! BEWARE!!!

   This company is a bait and switch SCAM. My daughter picked this company based on a nice sounding guy and the lowest moving costs (~$2600). They generalize the cubic feet based on the phone call. A down payment of $967 was made, which becomes "non-refundable" after 48 hours. [Legally not true]. 2 weeks later, a "Quality Control" lady calls and determines that the cubic feet is much higher and demands another $800 down payment for a total cost of ~$4100. Example: my daughter said she had a queen size bed. The company "assumed" that she only had a mattress. No, it was a complete bed; box spring, mattress, headboard and foot board. If you try to back out, she will threaten you and tell you the original down payment is non-refundable. [Check with your bank, mine was willing to go after the money]. My daughter at this point was sucked into a bad situation and continued. I had her get on a video call with this Quality Control woman and go through the house to be exact on cubic feet and extras. This included an extra flight of stairs in her apartment. When the movers came, they charged an extra flight of stairs because (PAY ATTENTION TO THIS) it wasn't found on the contract, even though GS Vanlines discussed the inclusion. Now they played dead and didn't answer or return phone calls. It was not the movers' fault. Please read all the reviews of this unscrupulous company. If you still choose them (I RECOMMEND NOT), start with a video call WITHIN THE FIRST 48 HOURS to have total agreement on the estimated cubic feet of belongings and any extra charges, such as flights of stairs. THEN, double verify everything you discussed is embedded in the contract BEFORE YOU PAY ANYTHING!

8. D

   Don M.

   Source: MoveAdvisor · Las Vegas, NV to Boonton, NJ

   8 Mar 2024Partial movePaid $2,260

   horrible - refused to follow thru on how they'd pack sensitve items

   They told us how they would pack musical instruments,but then did not do. On top of that, refused to rectify for remainder of move. When emailed several times, very dismissive,refused to consult with salesperson who assured us.

9. E

   Edward W.

   Source: MoveAdvisor · Cohoes, NY

   23 Feb 20242-bedroomPaid $4,700

   Gulf Stream Van Lines

   We contracted Gulf Stream to arrange our move. Turns out GS is a broker that arranges moves. East Coast Van Lines (AKA Always Affordable Moving & Storage) showed up on 1/9/24 for our Florida move. Igor of East Coast increased cubic feet of our belongings from 282 to 600. I had no way to verify that. He was driving a Sprinter van with a U-Haul trailer attached. The price increased from $2500 to $4700 (88%!). He assessed a $600 “packing fee”, which consisted of assembling 6-8 packing boxes, but no actual packing. The truck departed for NJ on the afternoon of 1/9/24. Our furniture was not delivered until 1/23/24 (14 days). We were told verbally by one of Gulf Stream staff that the delivery would take “3-5 days or up to 10 depending on the weather”. 14 days is well beyond 10. It’s 1400 miles from Cohoes, NY to Sunrise FL. I know drivers are allowed to drive up to 11 hours per day. Even at an average of 50 miles per hour, they could cover 550 miles in a day. That would mean less than 3 days for a 1400 mile trip. The delivery crew of 2 were fast and efficient. Apparently, Sergei, the gentleman in charge was not trained by Igor, as he did not try to inflate the price. Note that we did sustain damage to a genuine oak dresser (not Ikea junk), which was shipped on its side, and arrived wet and warped.

10. T

    Timothy O.

    Source: MoveAdvisor · Garden City, UT to Chesterfield, VA

    19 Feb 20243-bedroomPaid $4,000

    Crooked Scammers

    Do not use this company…they are freight brokers, not movers. They give you low ball estimates, then re-estimate before they pick up, then again when they arrive. These jack-asses show up and try to charge you for everything…I ended up losing $4000 because I wasn’t comfortable with them taking my belongings. No refunds!