La Rosa Del Monte Moving Company

Reviews

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1. K

   Kehila V.

   Source: MoveAdvisor · Trujillo Alto, PR to Kissimmee, FL

   10 Jan 2026Partial movePaid $1,500

   Do not use this company for moving

   Me peridieron una caja, me rompieron gran parte de la mudanza, una caja llego totalmente mojada, con todo dañado y no respondieron por nada. Ademas tuve que pagar $200 en la entrega que nunca me dijeron. Son un engaño de compañia.

2. J

   Jovita R.

   Source: MoveAdvisor · Niagara Falls, NY to Canovanas, PR

   31 Aug 20252-bedroomPaid $5,000

   No service

   My mother that lives in Niagara falls New York has been planning to move back to Puerto Rico since April 2025. When the date came August 30, they were no where to be found or to be contacted. They postponed for a Sunday pick up, then for Thursday. My mother of 73 yrs of age caring for my brother with health problems are now left with a house full of furniture and lease extension. Loosing money on hotel reservation's ,having to change plane tickets and trying to find a reliable moving company. 5 months of planning and thanks to the unreliable moving company that is La rosa del monte, all of the planning had to be rearranged in a day or two. Shame on you LaRosa del monte, my mom believed in your name and company and you promised a service but wouldn’t show up for it.

3. J

   John D.

   Source: MoveAdvisor · Bayamon, PR to Camp Hill, PA

   21 Sep 20231-bedroomPaid $3,000

   Shady and criminalistics practices

   Del La Rosa Del Fraud ! Del La Rosa Del Criminal! Del La Rosa Del Pendejo! Buyer beware! I don't know why Puerto Ricans continue to get suckered into using this company! This company has the worst track record for moving I have ever seen! Yet we continue to give them our hard earned money If something is stolen, lost or broken the claims department will do everything it can to either low ball you or give you nothing at all. Here are some of the things I have experienced: -They lost one of my boxes -They will forge documents just to avoid taking responsibility. -Turn in claims after the 3 day claims window so they don't have to pay. -Your hard work in packing your boxes, forget about it! The boxes will come in the worst condition ever!!! My suggestion boycott this company until they do better or we put them out of business!

4. Y

   Yvonne R.

   Source: MoveAdvisor · The Villages, FL to El Paso, TX

   29 Jun 20224+ bedroomPaid $12,000

   Horrible Management

   If I could give this company less than a 1 star I would, the only good thing I can say about this company is Carolina who really tried helping the situation but her manager had no time to speak to me about my parents move. My parents moved from Fl to Tx and were told their furniture would be there on the 26th of June, keep in mind the furniture was packed in May. Now my parents who are 78 and 81 and sleeping on air matress are told that they would get their furniture on the 2nd of July but now the story changed and they are leaving Fl on the 2nd to deliver by the 8th of July to my parents. More than 12000.00 dollars were paid to this company and they don't have the oddacity to try and help their customer. Thank you Carolina for showing empathy and trying to help. STAY CLEAR OF THIS COMPANY!!!!!

5. L

   Leticia R.

   Source: MoveAdvisor · Kissimmee, FL to Toa Baja, PR

   25 May 20222-bedroomPaid $5,000

   Esta compania tiene el peor servicio

   En enero 26 me recogieron mi mudanza de FL a PR y hoy es 24 de mayo todavia n I tengo mi mudanza y los muy irresponsables no saben cuando va a salir del Puerto q llego hace un mes. Por favor no la usen no se en estado estan mis cosas. Pero lo q me dicen q cuando Las cosas llegan a PR se tardan de 3 a 5 dias en salir del Puerto y Las mias llevan mas de un mes. Pero esto no se va a quedar asi. Y no costo barata Aqui hay miles de dolares envueltos. Esta compania tiene 000 de rating

6. J

   Jennifer C.

   Source: MoveAdvisor · Toa Baja, PR to Worcester, MA

   15 Dec 2021Paid $1,725

   Worcester location terrible people

   They destroyed my vehicle, I spent a lot of money fallowing there requirements that included power wash my vehicle including the engine and empty my vehicle. They put my rear seats down on my van and decided to put dirty heavy equipment in my trunk which by the way is against the rules and without my consent. They scratched my vehicle inside panels and left dirt all over. I spoke to Ricardo from Worcester office and he was very rude and just told me I couldn’t proof it was them or that anything was in my vehicle even when their employee told me he removed things from inside my vehicle that were not supposed to be there and my vehicle was dirty and destroyed inside. Ricardo was very rude and unprofessional I will never ship anything with this company ever again. I used them a few times and never had issues spent thousands of dollars shipping things as I moved back and forth a few times. I can’t understand how they have all this requirements for you to ship your car but they can do as they please with other peoples property and act like it’s ok.

7. C

   Charitin R.

   Source: MoveAdvisor · Comerio, PR to Worcester, MA

   17 Sep 2021Partial movePaid $350

   Do not use this company

   It is the worst moving company ever! Don't do it. During delivery, they broke a pedestal and base that had an enormous personal value. I had to contact different people in order to get a 'refund' from the insurance. It took a very long time and it wasn't worth the wait. Don't do it.

8. C

   Cynthia R.

   Source: MoveAdvisor · Yauco, PR to Lafayette, IN

   4 Aug 20214+ bedroomPaid $1,100

   Do not use this company.

   They are very irresponsible and have horrible customer service. The day for drop-off they never showed and did not even notify us. We waited all day and when I finally called, they did not care and just gave us an excuse. It is very difficult to contact them. Would not recommend them.

9. P

   Patricia G.

   Source: MoveAdvisor · Rockville, MD to Toa Baja, PR

   13 Jul 20212-bedroomPaid $4,000

   Ridiculous

   Extremely incompetent. They scheduled us for pick up and the day o fit, they hadn’t called by 1:30pm so we called and they said their truck broke down and wouldn’t make it. We had to maybe wait another week. I have a newborn child and my life packed up. Not even a utensil to cook I had available, no car, and nog enough diapers. They did not care. Couldn’t even get another truck for next day pick up

10. R

    Rosa G.

    Source: MoveAdvisor · Upper Darby, PA to Canton, GA

    10 Jun 2021Office movePaid $1,600

    El peor servicio de mudanza

    No contraten estas estas personas para mudar nada personal ni de negocio son un desastre. No cumplen con el tiempo de envío Y pierden los artículos sin saber dónde los han dejado nunca le llegan a su casa. Además el servicio de seguro no sirve para nada yo pague un seguro para proteger mi propiedad y ahora mismo ni siquiera me quieren pagar. Rosa Del Monte extravió una caja muy importante de mi oficina y aún no lo encuentran. También me entregaron los muebles rayados. ES LA PEOR COMPAÑIA DE MUDANZAS LATINA. Lamento mucho haberlo contratado. Para cobrar son bien efectivos y para cumplir con el servicio son un desastre.