Leadership Logistics Inc

Reviews

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1. V

   Veronica D.

   Source: MoveAdvisor · Angelus Oaks, CA to San Antonio, TX

   24 Jul 2021Office movePaid $13,848

   Terrible DO NOT USE!!!!!

   Our things are missing! We cannot locate the company. Sadly we were suckered into using them though a broker! Our story is the same as all you see before. Showed up late; charged way more; said they would have it there in 15 day; ghosted; and now we have no things! Liars and con artists. I’m confident IF we get our things they will be rummaged though and destroyed. Have Dona all legal things on our end.

2. A

   Avery G.

   Source: MoveAdvisor · San Juan Capistrano, CA to Cedar Park, TX

   3 Jul 20214-bedroomPaid $11,900

   Move from CA to TEXAS

   Hi everyone! We recently got the opportunity to move from CA to TEXAS. We had to find a moving company fast. We found Priceline Logistics which failed to tell us they were a broker and that isn’t something they advertise. The day comes to move and a totally different company shows up, charges us DOUBLE of what we were quoted from the broker and failed to communicate. We had our items picked up may 27th, 2021 and we’re given an ETA of June 3-4th which was awesome! The days come, no responses from the company. They did tell me they have up to 21 business days. So we waited, that passed. Finally a few days ago on Wednesday June 30th, I receive a call back from the shipping manager after countless texts and calls, he then tells me my items would be loaded and shipped out on Thursday July 1st and that we will have them by the 4th. I follow up on Thursday July 1st to confirm, and we are back to no responses and getting ghosted again. It is now July 3rd, I don’t know if my items will come tomorrow as I was told, I have not gotten any confirmation again. We have had to replace a lot of our items even though we couldn’t afford too and this put a huge damper on us financially. My items have been reported as stolen and I hope to be back with my items soon.

3. L

   Lisa

   Source: MoveAdvisor · Turlock, CA

   16 Apr 20211-bedroomPaid $3,000

   Move from California to Maine

   Do not use this company! They are out of San Fernando now but it's the same company. Took over 8 months to get most of my belongings and then I had to have them delivered to another state. These people are a bunch of lying con artists who should not be in business. Customer service is a joke. I'm still waiting for my claim forms as some of my items were missing but I get no response from them. DO NOT HIRE THESE PEOPLE TO MOVE ANYTHING!!!!

4. J

   Jeffrey G.

   Source: MoveAdvisor · Oakley, CA to Rhome, TX

   9 Feb 20213-bedroomPaid $8,000

   Worst experience we've ever had

   DO NOT USE THIS MOVING COMPANY!!! everything the other reviews are saying is true! Our stuff was 3 weeks late damaged and tools were stolen. they unwrapped half our stuff and told us all the garbage was ours cause we paid for it. Now we're trying to get our sons stroller back (2 months later) and we get a random phone call from the driver telling us we have to drive an hour to get it .... [EDIT] THESE P.O.S

5. W

   William H.

   Source: MoveAdvisor · Los Angeles, CA to Fort Lauderdale, FL

   12 Nov 20201-bedroomPaid $2,700

   The worst company ever, please do not use them

   I am going on 4 weeks and 2 weeks past the expected delivery date. I moved from Los Angeles to Florida. They have not responded to Text, Phone Calls, you can't leave voicemail. I believe my stuff has been stolen. PLEASE DO NOT USE THIS COMPANY. They are so unprofessional. I am filing a police report. The way they talk to you is so crazy it is sad.

6. S

   Sandra A.

   Source: MoveAdvisor · Grass Valley, CA to Morristown, TN

   17 Aug 20204+ bedroomPaid $29,795

   Sandy July 2019.

   Move from CA to TN No star actually a negative rating. We contacted America on the Move who said they could move our (my son's house and mine) to Tennessee in 7-10 days. They quoted us a total of $9,295.28. I gave them a none refundable deposit of $2,300.93. Then on July 12, shortly before the scheduled move date of July 23, 2019, I got another call from a different person stating the price was going to be an additional $3,000 and requesting an additional deposit of $1400. The movers showed up a day early and after they filled their truck with my son's belonging told him the price was now $10,718.33, just for his house and demanded another $5000 up front. When I went to the bank to pay is when I realized they were not America on the move. They arrived at my house the next day and changed my price to $17,872.60 and said they needed an additional $8000. They already had $8700.33 and all my son's belongings (wife and three kids). o I gave them the $8000. Now they have $16,700.33. They loaded my stuff up and away they went. I flew to TN to our new houses, and we waited, and waited, over two months. I kept called Fernando who sent lots of texts in response to my calls all stating busy Ill call you back, which he never did. I called Diana who was rude and when I told her we were told 7-10 days, she got very snippy and stated that they had 21 business days. We had three kids with no beds or cloths or any furniture. Stuff arrived 2 months later and Fernando said I had to pay and additional $1,200 for a transfer fee. And then refused to unload the truck until I signed is paper stating I received everything. When I said I did not want to pay anything else or sign his paper until I can see my belongings, he told me e wold take everything back to CA, sell it and sue me. He said I had $16,000 in insurance. He saw all the damaged and broken stuff, all the smashed boxes. He gave me the name of the insurance person who had me jump through hoops from the end of September through February 2020. She finally told me she was not an insurance company and that she had advised Fernando not to pay out on the claim as I had signed off on the damage. I told her I was forced to sign and she suggested I call Fernando and ask that he for go the signed document, which I did. Diana said it should not be a problem and she would call me back, which she did not do, nor have any of them taken my calls since then. I am filing a lawsuit. These people just can't continue to do this and stay in business.

7. K

   Kimberly P.

   Source: MoveAdvisor · San Jose, CA

   20 Jan 20201-bedroomPaid $1,900

   Move from CA to FL.

   This company is a scam and should not be able to treat humans so poorly. I truly wish I could rate this company even lower. My husband and I moved from Ca to FL. Pick up date was October 19, 2019. We were originally told that this move would take 7-10 business days on the phone. Once we paid our first deposit and signed the contract, the movers did not show up until 10:45 pm on moving day and we were informed that it could take up to 21 business days to arrive. THEN, while reading the contract, we saw that it says 30 business days. We had doubts but had already paid a deposit so we went forward with company for our move. We waited for THREE months in our new apartment with ZERO furniture or kitchen/ bathroom items. We called multiple times/week and even got a lawyer involved. They have a clause in the contract stating that they will compensate the customer $20/day after 30 business days. This would mean that they owe us $880 and refuse to pay it. However, when the movers finally arrived, Fernando (the guy in charge) ignored texts and phone calls and finally just sent a text saying I had to pay the full balance owed or the movers would not remove our items from the truck. Once we had our items, we received broken furniture, broken glasses and dishes, and we were missing 3-4 items of high value (a nice tent, brand new JBL speaker, etc.). Overall, this company was awful to work with. They ignored us most of the time over the three months and told us many lies throughout the process to get us off their backs. We were told 3-4 times over the past 3 months that our stuff was on its way or had left their warehouse, each time this turned out to be false. Fortunately, this last time we actually finally received our belongings (January 17, 2020). Please please please save yourself the trouble and pay a little bit more for a different company or just rent a Uhaul so that you know your things are safe. I promise it is worth it. It has been stressful and overwhelming to deal with Leadership Logistics.

8. K

   Keith H.

   Source: MoveAdvisor · Sahuarita, AZ

   24 Sep 20193-bedroomPaid $6,900

   Actually it's negitave stars They are holding my furniture hostage.

   Leadership Logistics is a rip-off and a scam they will charge you more money than they said they were going to they were hold your furniture hostage the customer service on the phone with Diana is completely unacceptable!! run run run don't use a broker cuz this is the logistics company you'll end up with and they are the worst any of us have ever experienced do not use them They have such a bad reputation they cannot get any business using their own name so they get all their business through Brokers who are no more than employees of Leadership Logistics. This is a complete scam perpetrated by leadership Logistics should be illegal I hate them.

9. D

   David M.

   Source: MoveAdvisor · San Diego, TX to Austin, TX

   1 May 20191-bedroomPaid $2,800

   They Are Scamming Brokers Stay Away!

   Leadership Logistics are COMPLETE SCAMMERS! My move was from San Diego to Austin. Unfortunately the original moving company I hired turned out to be a broker and they sold my job to Leadership, I never learned this until the day of my move. Leadership showed up and immediately tried to extort money from me, they said the job had been under bid, and that my belongings required at least 700 cubic feet, not the 438 cubic feet I was originally quoted for my full service contract with 20 boxes included, they also broke blinds on the door I had to pay for, and their staff acknowledged they broke the blinds and to take it off the last payment. Well after they loaded my belongings the final document it showed 438 cubic feet and not the 700 they claimed and only 16 boxes not the quoted 20 box limit. So I requested a refund, they said they would take it off the final payment due on delivery, they lied. I spoke with Fernando the day of my move when things were going down hill quickly, he said he had secured a spot for my belongings on a truck leaving the following morning March 24, and that we could settle the differences on the final payment. Fernando lied of course, I left messages with his staff for a return call from Fernando for two weeks and everyday I would be promised I would get that call, I never did. I also spoke with their logistics person Diana and she was a nightmare and pathological liar! So in the end they did not ship my belongings immediately as promised by their owner Fernando they delayed the delivery of my belongings for 3 weeks with NO explanation, since I do not consider "Well, [EDIT] happens" a legitimate explanation which is the only explanation I received from Fernando. Well after living in an empty apartment for 3 weeks, being forced to buy an air mattress, I finally received my belongings. It was a JOKE how poorly they packed my belongings, I had floor lamps crushed, coffee table, end tables, entertainment center furniture damaged, frames broken..etc. Also, the day of delivery they reduced my final bill by nothing.. zero, not even the broken blinds, I spoke to Fernando as his employee was unloading the truck and told him a lot of stuff was damaged, and that he needed to reduce the final bill by $545 as promised, also he need to instruct me on how to file for my damaged belongings, he hung up on me, and that is last time I have been able to talk to him, he is a COMPLETE SCAMMER!! Stay away from this company.

10. S

    Sarah N.

    Source: MoveAdvisor · San Diego, CA

    25 Apr 20192-bedroomPaid $18,414

    Your moving company may give your business to Leadership Logistics.

    I originally contracted my move through Sentry Van Lines since their online reviews seemed to be good. I received a low estimate ($6323) and made a deposit of $2908 that would not be refundable for a year in the event that I changed my mind and went with another moving company. That detail should have raised a red flag right away. Two days before my move, Henry Stripe (“Quality” from Sentry Van Lines) called and conducted a much more detailed inventory, resulting in an updated estimate of $12,000+. An additional deposit of $2215 was required. I was assured that my moving expenses would not exceed this $12000+ amount and might even be less. What a joke! On the day of the move, “Morris” arrived, added an additional 1300 cubic feet to my bill of lading, and increased my moving cost to $18,4124. Morris demanded $7000 in cash “on the spot”. This final amount was based on a total of 3000 cubic feet of my possessions. At that point, I had no choice but to move forward with the move, as I had a flight booked, job interviews, etc. that could not be postponed. Morris had rented a 26-foot box truck. That size truck holds only 1611 cubic feet (I googled it). The truck was filled, but a second truck was not required. Furthermore, when my possessions were delivered to a 10 x 30 x 10 storage space, the space was not filled (probably 2/3 filled, at best). If my possessions did indeed occupy 3000 cubic feet of space, why was the storage space not filled to the rafters? If my possessions did indeed occupy 3000 cubic feet of space, why was only one 26-foot box truck required for my possessions? To say that I have been overcharged is an understatement. After I took delivery on my possessions, I found out that Sentry Van Lines was only the “broker” who secured my business, and that Leadership Logistics was the company that Sentry Van Lines hired to supply the movers to do the job. Morris, as an employee of Leadership Logistics, was the person who overcharged me. As I am sure you have guessed, Diana listened politely to my complaint and told me that Management would be contacting me soon about this issue. That was 10 days ago, and they still have not contacted me – no surprise there. I also corresponded with “Admin” at Sentry Van Lines, who was rude and insulting at first, but later offered to help me with my grievance against Leadership Logistics. It has been 48 hours, and I have not heard from him either. For those of you out there who, like me, have been the victim of overcharging and deceptive business practices bordering on fraud, please submit consumer complaints to the following agencies: • United States Department of Transportation • Your State Department of Consumer Affairs • Federal Motor Carrier Safety Administration • American Moving and Storage Association • Better Business Bureau In addition, please post negative consumer reviews on the following websites: • Yelp (“Leadership Logistics”) • QQmoving.com (“Leadership Logistics”) • Leadershiplogisticsinc.com (“Leadership Logistics”) • Sentry Van Lines (or the van lines company that you hired) • MyMovingReviews.com I would also encourage you to contact your local television stations and air your views with the consumer activist on staff. Let’s not allow these dishonest and unethical business practices to continue unchecked. Stand up and make some noise – if for no other reason than to warn other people to avoid these businesses.