Leadership Logistics Inc

Reviews

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1. S

   Stephenie G.

   Source: MoveAdvisor · Winchester, CA to Lakewood, WA

   2 Apr 2019Partial movePaid $1,600

   Fraud, scammers and theives.

   Buyer BEWARE! Do not use California Van-Lines who then subcontracts to Leadership logistics. They run a scam business!! They will charge you over what is promised and when you call them out on it, they will unload your belongs.. leave them in front of your house and quit on you. And even after being asked for a second chance, you will still walk away with additional charges.They won't deliver your personal belongings on time, won’t compensate you for any of their gross negligence and at the end .. you may not receive your personal belongings AT ALL! Unfortunately, I trusted this company to move my family's belongings from California to Washington. Not only did my belongings arrive late, but REPACKAGED, MISSING AND DAMAGED! Sentimental objects from my wedding and family heirlooms were BROKEN .Items were stolen from my original boxes and repackaged in other boxes. When I finally got a hold of the broker, he not only was extremely rude but had no time to hear my cares or concerns.I am completely appalled, distraught and disappointed with the careless acts of this company. To take advantage of families in need of moving help is unforgiveable. The decision to move is stressful enough, especially when you move from one state to another. The last thing you should have to worry about is the care of your personal belongings when you hire a "Professional Moving Company". Erica, Maybe if you as the manager or any other manger would have given me a call when I requested to speak to upper management, would know the truth. Nothing you have stated is near the truth, but no worries.. I have documentation and pictures that states the truth. The first crew that came out wanted to charge me a $150 for supposedly 175 feet away from the door to truck which was not accurate at all and in fact all he had to do is ask me to open the gate for him to pull in. So after we resolve that issue, he then wanted to charge me $200 for 2 addictional boxes, this made no sense to me. It was when he heard me contacting Marcelo with California Van-lines that he began yelling, cursing and telling me that he was the boss and that he quit. At the point he had even went off on Marcelo.now if your telling me that your crew is professional and good at what they do, then good Lord I would hate to see what you consider bad, because his behavior was very unethical and unprofessional. Never once did he see my AKC Boston terrier Dogs .. NOT pit bulls.In fact, the second crew who came the following day played with them and shared that his family also raised the same breed. Marcelo is the one who ask me to be patient and that he would figure it out. As far as the delivery goes, we paid a payment on the 7th of February to replace the check. I have it in text that leadership logistics had received the postal money order in their account and would start working on getting my shipment out. It took a month and 2 weeks to get my belongings. It took me to contact you in regards to any updates and clearly you guys waited until the last minute to get my shipment out and it ended up being late( 8 days late). Your contract states that for any reason you guys are late..We the consumer will receive $20 reimbursement and you guys did not honor that. The day we finally received our shipment, once again we were being told that the driver (Peter) would not be able to enter the gate. Peter did offered to wait well we got a Uhaul. I explained to the Peter that we live in a military housing area and there was just a family who moved out that had the same truck, but he refused to enter. At that point my husband made the decision to offload at the front gates and we would transport our belongings via our own car. I wasn’t completely upset until the driver open the door and two boxes came flying out and fell and saw how my belongings were throwing in there with no care. To make matters worse, every box that he unloaded you can hear the broken glass which he did document it on the loading sheet.

2. L

   Linea C.

   Source: MoveAdvisor · El Cajon, CA to Suwanee, GA

   22 Aug 20181-bedroomPaid $2,240

   Extortionists - do Not Use.

   I hired US National Movers to move my household goods from CA to GA in the beginning of June 2018. They quoted me $2,240.08, half due then ($1,017.10) and the other half due upon pick up, in the form of a cashier's check. I decided at that time that it was more cost effective to move my apartment instead of selling my furnishings, as I would not be able to refurnish a 1-bedroom apartment for $2,200. I was scheduled to be picked up on June 26th or 27th. I spoke with US National Movers a few days before the scheduled pick up date to take final inventory of my items to be moved. Apparently, my bed was not listed initially and the person on the phone, Justin, told me that he would take care of the bed but the additional boxes would bring my total up and I owed an additional upfront amount of $112.22, which I paid at that time. I informed Justin that I could not pay much more because I was not working with a large budget. He did not comment, just processed the payment information. Upon the movers arrival on the 27th Jose, the representative from Leadership Logistics, informed me that with the boxes I had, it appeared the total given on the estimate was slightly low. He told me that in order to measure it correctly, he needed to put everything on the truck because the boxes between the living room and bedroom (of the 1-bedroom apartment) were spread out, so I agreed to allow them to load the truck. He also advised that we take care of the paperwork right away so that he could join his crew in loading the truck. As we completed the paperwork, he let me know that the total would be about "950 more." At that time, I was disappointed in having to spend another $950.00 but knew that it was still within my means to pay. While we were sitting at the table signing paperwork, I inquired about them possibly packing my dining room table and 4 chairs as I was not able to find a box big enough for the glass table top. Jose let me know that they could pack the dining table for an additional $150.00, which I declined because I of my budget. After we finished signing and completing the paperwork, Jose joined his crew in loading the truck. After all my items were loaded, Jose let me know that the total was actually less than the "950" he quoted earlier, it was only "550." He then took out his phone to do some calculations and to my surprise, said the new total would be a whopping $5,131.80!! I told him that "I did not have $5,000 to give them" and he responded with a raised and stern voice, "your stuff is already on the truck so I'd have to charge you anyway!!" When I asked about the additional “$950” he quoted, he let me know that he was speaking in terms of cubic square feet and not dollars, which as a consumer, I know nothing about. Not knowing what to do or think at this point, because I had to move, be out of my place, drive from California to Georgia to secure my new apartment and start my new job, I reluctantly wrote him a check and gave him my credit card for half of the additional charges. After thinking about how they attempted to extort over double my original estimate, I decided that I would not pay them out of duress, so I put a stop payment on the check and charged back the additional amounts on my credit card. At this point, I feel as though they have stolen all of my belongings which include clothing, shoes, furniture and every personal effect I own. I am not savvy on the moving business but I do know when I have been duped and the bait and switch has been performed. I just hope and pray someone can assist me in recovering my items as I do not know where they are at this time. Upon trying to contact the initial contact company, US National Movers, I was hung up on, and the movers, Leadership Logistics are still trying to collect and charge me for storage that I was told would be free for 30 days, which apparently commenced on the day they picked up my belongings. I now have received a letter from their attorney, stating that if I do not pick up my belongings from Los Angeles county by August 24th, my entire household will be auctioned off on August 27th.

3. R

   Rom G.

   Source: MoveAdvisor · Los Angeles, CA to Beaumont, CA

   23 Jul 20183-bedroomPaid $6,500

   The same review I gave to Open Road Moving on July 19, 2018.

   I am referring my complaint to FMCSA (Federal Motor Carrier Safety Administration, California Dept of Consumer Affairs, Better Business Bureau and American Moving & Storage Assn. I have similar complaint given by people who used Open Road Moving and Leadership Logistics Inc. I have also contacted my lawyer to review my contract(s). I paid Open Road over $2,000 via credit card and Leadership Logistics $4,500 (cashier's check). These guys should be investigated so the consumer is protected.

4. E

   Emily

   Source: MoveAdvisor · Westport, CT

   9 May 2017Partial movePaid $1,300

   If I could give 0 Stars I would.

   I hired this moving company to help me move from CA to CT. Before the move I got pretty sick and then hired them to pack for me as well. I have to say that I have no proof of the following, but I had diamond earrings, a diamond ring, a nice watch and fake diamond earrings in my jewelry box. The company told me they would call 30 minutes in advance but never did and showed up at my door to start packing. As I was speaking to one of the gentleman about paperwork the other went immediately to my room and packed my jewelry box. I went back to get my jewelry after talking to the first gentleman but it was already packed. I figured it would be okay. When I received my shipment my jewelry box came perfectly fine minus all my most valuable jewelry. Now I cannot say that the mover took this for sure as I have no first hand proof but you can deduce whatever you please from what occurred. Oh and the kicker is that when I called to talk to the owner Fernando about my missing items he laughed at me and told me quote "I knew you were going to be trouble." I personally believe that anyone who had missing jewelry would be trouble, especially since it shines a poor light on his company.