Long Distance Movers Inc.

Reviews

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1. R

   R D.

   Source: MoveAdvisor · Portland, OR to Orlando, FL

   18 Oct 20182-bedroomPaid $2,200

   LDM, Inc are only brokers, not movers.

   I used Long Distance Movers the end of 2017 to contract move 48 boxes of furnishings from Oregon to Florida. $2200 price was fair mid-range quote (always avoid low-ball bids!). Without advance knowledge of their selected service provider in Oregon I could do no research on that service. Pickup started great but cross-country delivery resulted in disappearance of two heavy boxes of stereo equipment worth $3600, with lame excuses and absolutely no follow-up by shipper. Their claims process was incompetent and I’m screwed on losses. If you cannot absolutely prove your loss, your loss. Damaged pieces are at least evidence, so take good inventory notes as best you can. Photos of contents are good. Overall, LDM was not responsible for losses but neither did they give me support after the fact or even chance to investigate contracted providers in advance. This is an industry fraught with unscrupulous dealings, no regulation, and little legal recourse. Spend the money and get it done right with reputable services.

2. J

   Jared D.

   Source: MoveAdvisor · Indianapolis, IN to Madison, WI

   26 Jun 20203-bedroomPaid $6,000

   Unethical scam.

   This was my family's first move to another state (Indiana to Wisconsin). I have moved countless friends and family members myself and really thought that was how we'd do it. But it became evident that we needed assistance. Plus, I was to receive financial help from the company that hired me! We got sold and scammed. LDM came on very strong in their sales pitch, but seemed like the best "deal." Additionally, the salesman was not so much aggressive as persistent, which I took to be a positive sign. My wife and spent quite a while inventorying our items and going over everything with a fine toothed comb with the salesman. He gave us a guaranteed maximum price over the phone and then sent a contract by email. The contract, of course was an ESTIMATE. I prodded and questioned and was assured that unless there was some "piano hidden somewhere that we forgot to mention" we'd be within our estimate and may come in under. About a week out from our move date we were contacted by another moving company who was (apparently) affiliated/subcontracted by LDM. This mover said that the window for the move was about a week and a half. I mentioned quickly that we'd agreed upon a pick-up and drop-off date specifically. This person was very brusque and said she didn't think it "worked like that." I spent first half of that day calling LDM folks, never getting hold of the original salesman trying to find out why we'd not be moved on the dates specified. Eventually the gruff person from the other company called back and said, "Well I guess we'll see you one the date you specified. You must have important friends." Meanwhile my wife called to ask me if we'd like to change our moving date because a company called (the same subcontractor) and asked if we could move about a week ahead of schedule to better fit there workload. When the movers arrived (on the originally agreed upon date, but about 2 hours late) they were from a different company entirely and had very little information including an incomplete packing list and no schedule. I found out that they were affiliated with the subcontractor mentioned above. The were huffy from the off. Complaining about everything from the distance to the house from the street (about 30 feet), to the stairs (listed as 2-story), to the amount of stuff (admittedly not in their incorrect manifest). On and on, they were quite vocal about how "bullshit" everything was. They also wondered why we hadn't packed anything. Of course everything we owned was in boxes ready to be taken out the door. What we were not informed about was "packing" the furniture. Wrapping blankets around everything and packing foam or taping drawers shut etc. Not having had a company handle it before, I had no idea it wasn't something they'd do as they packed the truck. We were, of course, informed that this would all be itemized on our invoice. I thought to myself, "How much could a few rolls of packing foam and a bunch of packing tape cost? Plus, they are the professionals packing the truck. Surely, they'd do a far better job than I would anyway. Probably worth a small increase to have peace of mind. What a nerve wracking day, though. Two days later, we met the movers at our new home. Except they weren't the same people at all. Novice, here. Didn't know that they weren't the same crew, but it makes sense. The day started with me being handed a new invoice with a grossly inflated cost several thousand dollars more than the "guaranteed maximum price." I called the salesman first. He referred me to the secondary company who actually accomplished the moving. Same gruff woman who had softened at first only to double down. She yelled over the phone threatening to "sue" over my "lies." Not sure at all what she was on about, but the result was that if I didn't pay, I didn't get my belongings. They'd be stored until litigation completed. Never thought I'd lose my entire household's worth of belongings in one fell swoop. I caved and paid. This group was extremely efficient and much more careful and conscientious. Instead of only two people as with the loading, there were six! However, many of the items were damaged beyond repair and many more damaged but reparable during transit. So much for professional packing. I was told that the damaged items were reported to the companies insurance and I would be compensated for repairs. A report was given me with all of the damaged items on the (now complete manifest) circled with notes. I bought this group lunch and tipped big as they were apologetic and thorough and drew such a sharp contrast to the rest. When I followed up with LDM and the original salesman about the damaged items, I was told that no one new such a person. Eventually, I found a direct line and NEVER got a call back. I tried about half-a-dozen times over the course of a few weeks. I though this salesman's persistence was a positive thing. Now he was persistently unavailable.

3. R

   Robert B.

   Source: MoveAdvisor · Tulsa, OK

   25 Mar 20203-bedroomPaid $6,500

   Unethical.

   We engaged LDMovers for a move from CA OK. We thought we were in good shape since they had good reviews and worked with Vets. Boy were we wrong. The movers showed up late, loaded half of our things and said that was all they could do with out a price increase! We tried calling the broker who was conveniently not available. We had to agree to the price increase because they would not unload or finish loading until we did! First Red flag!! Our contract had a delivery date for our goods to be delivered. They were 21 days late!! 2nd RED Flag! When they arrived almost every item was damaged! And we are still missing boxes. The movers tried to leave with 1/2 of art work and Harley still in the truck, tried to get US to fill missing items claims! Final RED Flag!! The insurance company for LDMOVERS and the carrier has been nonresponsive! They basically damaged or stole everything,entrusted to their care, did not honor the contract and left us with the aftermath! Choose ANYONE ELSE!!

4. J

   Jayakumar T.

   Source: MoveAdvisor · Boston, MA

   3 Jun 20192-bedroomPaid $2,450

   Movers steal my stuff while moving- Pls do not use this movers.

   I used Long distance movers to move my home stuff from Boston to Texas. Initially they gave me quote for 1700$, they have sent other moving company called STOP and MOVE LLC. They forced me to pay 900$ more and paid to him because of my critical situation to move asap. They delivered after 3weeks and I found they steal so many electronic items from one of my moving box. They open and took all electronic items and packed again as same. I called both companies but response.

5. M

   Margo S.

   Source: MoveAdvisor · San Antonio, TX to Orleans, VT

   1 Apr 20193-bedroomPaid $5,984

   Liers and thieves.

   I booked the movers 1 month in advance and they quoted me a certain price. I gave them a deposit. When it came time for them to come and get my things they tripled the price. I had no choice to change, they would not give me my deposit back. I wound up leaving all my furniture behind. Gave some away and sold a couple of pieces, only had 2 days before closing on my house. When the movers came that they sent, they said I had to pay extra. I was suppose to have my belongings in 2 weeks. It was a tad over a month that my belongings were put into a storage unit. When I finally did get into my home 6 months later and got the boxes unpacked, I found out only to my demise that we are missing about 10 boxes of sentimental items. I am 70 years old and my son is handicapped. I can replace what I am missing, however the items they took from my son he had been collecting since he was very young and meant quite a bit to him and cannot be replaced. Who takes things from an old lady and a crippled young man. Not just overpricing but to take their items. They say what goes around comes around. Please go find another moving company. Do not trust these people.

6. E

   Elizabeth Q.

   Source: MoveAdvisor · Wichita, KS

   14 Mar 2019StudioPaid $7,000

   Scam company, fake reviews.

   Do not believe the high reviews (notice also how they all have the same syntax and odd use of language?). These people are scammers. They quote a price - which is agreed to by contract - then the actual movers show up and demand much more money. My $2,000 move turned into $7,000. They didn't show up on the day scheduled. They threatened us. They also signed papers themselves which were supposed to be signed off by us. They broke furniture and did not reimburse us. Read actual techies about this company and you'll find the same problems with everyone who hired them. They are nothing but scammers and need to be taken out of business.

7. D

   Dan Z.

   Source: MoveAdvisor · Cincinnati, OH to Denver, CO

   18 Feb 20191-bedroomPaid $3,700

   AWFUL! Hard to work with, tiny payout for major damage.

   This is a garbage company, do not use under any circumstances. They contract your move out to multiple other companies, and then each company will find ways to nickle and dime you. During the initial quote, I read off all the things in my house, and they provided a quote. Since the list was 75+ items long, I didn't realize they had listed left off a few key things, that then elevated the price considerably. On delivery, they showed up in a 13 foot tall, 75 foot truck (significantly bigger than the one for pickup) and then charged me for the long carry as a result of nothing being able to get close to the front door and the driver was mad about not having a dedicated space for the truck. - They state the first 75 feet of carry is free, but since my stuff was in the front of the truck, the 75 free feet ran out *at the end of the truck*. - Multiple pieces of furniture were missing, and more was damaged. My coffee tables were smashed from the weight of things put on top of them when they stacked them in the truck. Other things were scratched and cracked, but you won't get any settlement for those since they claim they are "still usable". - The settlement took nearly 4 months to complete after the move, which means your broken furniture has to sit in a closet somewhere until they finish. - Unless you purchase the very very expensive insurance, your stuff will be insured at only $0.60 per pound -- And then they'll reduce the claimed weight of everything that's broken, to reduce your settlement even further. I claimed over 700lbs of furniture damaged in my settlement, they claimed that only 215 of it counted and offered to pay me $129. The $129 doesn't even cover the TV stand they lost, much less the broken coffee tables, scratches and cracks on everything . Would recommend against using under any circumstances! You can find someone better!

8. K

   Kris H.

   Source: MoveAdvisor · Kiel, WI to Elbert, CO

   6 Feb 20193-bedroomPaid $9,100

   Wisconsin to Colorado.

   Do not use LDM. Original price quoted was $4,500. Final cost $9,100. When my items were delivered the only person on the semi was the driver. My son and I helped him unload the semi. He did not put together the item that had been disassembled and then was in a hurry to get going. The driver, my son, and I spent 5 hours unloading and my son put most items together. The driver just wanted the money and then paid my son $100. Driver was unprofessional. I told him that a picture he put in my house was not mine, he said you can keep it or I will throw it away. Totally unprofessional, they don't care about your property, they just want your money. I am missing hardware to put my furniture back together, they threw fans, tools, etc. on top of my clothes in the wardrobe boxes. Glassware is broken, picture frames broken, and kitchen table has a large gash in it. LDM and the company they hired for me, US Movers, are a disgrace to the industry. Don't hire them unless you want you poor service, double the price quoted, and unprofessionalism. Be prepared to unload you own stuff like we had to do.

9. R

   Rakesh

   Source: MoveAdvisor · Edmond, OK to Dublin, OH

   16 Jan 20191-bedroomPaid $3,300

   Cheat and Irresponsible.

   They are just brokers who hire the worst sub contractors for the move. Do not consider them as your LAST OPTION too!! Its a company run by cheaters and liars of the highest order. They lost our costliest box containing XBOX and other gadgets and the collection of our favorite books. We were worried about the movement of these items and the helper guys kept reassuring us that it will be fine but eventually they lost just this box and all other less important stuff came through. The moving process was a pain as we had to call the customer care repeatedly for our issues. The Scheduled dates of pickup were changed 4 times according to their convenience when we had actually planned to move the stuff well ahead of our departure. Our Coffee table came all broken with detached racks and screws (lost) , the mattress is stained to an unclean-able amount and the couch has scratches here and there. As if this wasn't enough the guy who came to drop off the items was rude and very unprofessional .We told him about the missing box and he wasn't ready to acknowledge it and kept telling that we are lying about the missing items. The moving company and sub contractor kept playing the blame game and now they wont even reimburse us a decent amount for the stuff worth 700+ . The insurance clauses explained to us were completely different than the ones they are ready to accept. We were told that anything packed by the movers would be reimbursed at its original price but now they are disagreeing to that very statement and are not ready to entertain the claims.

10. K

    Keith

    Source: MoveAdvisor · New York, NY to Spring Hill, FL

    9 Jan 20192-bedroomPaid $8,000

    What a joke.

    I contracted with LDM to move my contents from NY to Florida and only found out weeks later they were only the broker and hired a moving company for my move. I don't know who was the least professional, LDM or the movers. When my belongings arrived I either had missing items, fragile boxes destroyed or furniture damaged because no-one took the time to protect everything. As it stands, for my furniture alone I have an estimate from a furniture repairer for over $1400 and what did LDM tell us.." you wont get anywhere near that from us " I also experienced being told by the movers when they came to pick the contents up that LDM underestimated the cost and I had to pay more money before they would do the loading. By the way this removal company is Ross Allied Trucking ( Simplified Solutions as we thought they were called ) based in NC and they have a couldn't care less attitude like LDM. 6 months have passed since my belongings were delivered and still no settlement made and I don't see that happening any time soon. Do not take my word on this but take the time to read all the negative reviews and decide if you want to be ripped off like others have experienced.