Long Distance Movers Inc.

Reviews

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1. R

   Rich

   Source: MoveAdvisor · Coos Bay, OR

   9 Jan 20191-bedroomPaid $2,300

   L D Movers failed.

   Big mistake hiring this firm. In short: Called them over 3 months in advance of the move. They made up a contract with a two day window for pickup. Called the week previous to the move to see if they could nail down which day they would pick up and find that they wont be able to make pickup as expected, they now wanted a two WEEK window. Already had the plane ticket and commitments, this wasn't going to work. This is NOT a moving company, you contract with them and they find a moving company to move you. They failed. I rented a U-Haul and drove 1500 miles. I suggest you do the same or at least cut out this middleman and find a real moving company.

2. T

   Tiffany C.

   Source: MoveAdvisor · Goose Creek, SC to Huntington Beach, CA

   27 Dec 20181-bedroomPaid $1,400

   Do Not Waste Your Time.

   Such a shame there are companies like this looking to use the transition in folks lives to come up and making an extra living off of in the most unethical way. Here's my experience and my results..please read before wasting your time. I scheduled a move with this company (spoke to Tom or Todd) to go from SC to CA. A quote was given like so many others of $1400. I paid $563 as a deposit. 2 days before the movers were scheduled to come 12/26, I received a call from Nancy at LDM stating the movers would be here 12/26 between 8am and 12 pm. If you are reading this you can almost guess that didn't happen. On the 26th movers never showed up. The only way I found out the dates had changed to 12/27 and the timeframe was now 9am -11am was because I called. On 12/27, a random driver for Mosley Van Lines contacted us at 0830 to say he just found out about the job, he flew in from LA to NC and wouldn't arrive until noon (way outside of the timeframe provided by Nancy). He also mentioned he didn't have my contract and had to stop at Staples to print it. Based on the questions regarding the actual move it was almost as if he was unaware of what this move entailed. All of these red flags set off the gut instinct to research further. The carrier has an F for BBB rating and needless to say the drivers never showed up. I cancelled the move at 2:38pm on move day. I sent an email to Mark the so called manager. He stated he would see what he could do with getting my refund. He emailed me stating he could give me a partial refund because I refused the driver. Lol. How can I refuse someone who never arrived. Not to mention I tried to change carriers prior to this being cancelled and was treated rudely by the so called dispatch team and also was told they would charge for changing carriers. I have provided all of the proof needed to get a full refund from Navy Federal because the services agreed upon were never rendered. Not to mention, they were sending a truck that only had 286 cubic feet knowing I had approx 400. Lol. They were ready to overcharge. When I responded with the details requesting yet again a FULL refund, Mark responds from his cell and says, I can get you another driver ma'am. Lol. That would be fine if you didn't have such bad false and unethical business practices. Im reporting this everywhere moving companies can be rated on. Thank God for listening to my gut. If you paid a deposit you are not at all at a loss. Fight for what's right and you will WIN. They can fight Navy Federal on that amount that has been credited. I'm no longer in it. Also, I'd recommend a more reputable reliable moving company that is bonded and insured. Sometimes the cheapest way is not the best way. For my quality furniture I'd rather pay more for quality and reliable delivery times with all of my stuff in tact with movers who get paid enough to care about not just their jobs but your belongings. I went with Allied Van Lines. Even with a 4 day notice they are able to pick up my stuff on 12/31. Look at the Universe working. They tried me but I'm smarter than that. IF IT DOESNT SOUND RIGHT IT AINT RIGHT. Also, most good moving companies send someone from their company to survey your items and get an accurate inventory, tag it with their own stickers, and weigh it to give you an accurate estimate PRIOR to scheduling the actual move. I can rest assured that my items will arrive on time and in tact.

3. S

   Sharonda M.

   Source: MoveAdvisor · San Bernardino, CA to Washington, DC

   4 Dec 20182-bedroomPaid $1,850

   Fraudulent Extortionists.

   LAWSUIT PENDING!! THIS PLACE NEEDS TO BE SHUT DOWN!! THIS IS THE MOST FRAUDULENT COMPANY, FULL OF EXTORTIONISTS! I have on recording the driver admitting that we had the money but because people were outside (we live in an urban neighborhood, sorry) he became afraid and decided to leave. He told his boss he waited over an hour. He only waited 30 minutes and left within the hour. Upon speaking with the driver and dispatch, the driver admitted to never asking the name of the person on order. He also admitted to being scared of waiting and said someone offered him drugs?!! Driver then called me a crackhead! They are charging us the initial balance which was 662.37 storage fee of 200 plus a redelivery fee of another 200! Why when driver left because HE WAS SCARED! This company is a big fraudulent scam who tries to extort people out of there money and then blame them for the negligence of their drivers who are apparently afraid of coming into urban neighborhoods! Currently filing a civil lawsuit! I give this place 0 stars. I'm surprised their still in business running this scam on hardworking men and women who don't mind paying to get our property back. I've filed 2 complaints with the BBB and also a complaint with the DOT. Anybody leaving good reviews is obviously being paid or reps from the company are writing them theirselves to cover up the FRAUDULENCE of this place.

4. R

   Russell A.

   Source: MoveAdvisor · Marion, OH to Surprise, AZ

   16 Nov 20182-bedroomPaid $5,000

   Shady Business.

   This was the worst experience I’ve ever endured conducting business with any company. These people are here to take your money and destroy and lose your belongings. They say what you want to hear at the beginning and make it seem very personable but once you’ve invested your initial payment it goes down hill from there. They quoted me $2,000 less than what I had to pay to just get the stuff they didn’t destroy or lose back. They do not hold themselves responsible for lost or damaged goods so you are out of luck with the stuff you worked hard to pay for. I feel cheated and robbed by these people. Never again will I use them I wish I could give them zero stars.

5. H

   Hondo

   Source: MoveAdvisor · Dixon, CA to Kuna, ID

   15 Nov 20183-bedroomPaid $12,300

   3 Weeks to Get Delivery Horrible Service.

   Save your money and property. Don’t use this company. Quoted one price pickup charged extra $1300 and it took 3 weeks to get my delivery. Delivery .. what a joke. Boxes were ripped and thrown into any room. They were suppose to set up beds.. We can’t even get into the room. They just threw the furniture in the room and left Don’t waste your money or your property. I disappointed for the price I paid.

6. A

   Ali B.

   Source: MoveAdvisor

   12 Nov 20182-bedroomPaid $4,500

   Do not use!

   Our experience with LDM has been awful. We moved from Minnesota to Maine so we knew it might be expensive to move everything. They underquoted us by a ton, our stuff sat in a warehouse for 2 months - LDM blamed the moving company but for them to hold our stuff hostage (and 9 other families) you know that LDM has been doing something sketchy. We FINALLY get our stuff and 1. Everything smells horrible, we've had to wash literally everything we own 2. There were a few boxes soaked in some kind of oil 3. They shattered our microwave, tore apart our desk and coffee table 4. We received someone else's goods, I reached out to LDM about this with no response. So if you go with them know that you'll be without your stuff for a long time, pay likely $1500-$3000 more for your move than quoted, have things ruined, and lose some of your stuff.

7. B

   Barry F.

   Source: MoveAdvisor · Middle River, MD to Mountain Home, ID

   11 Nov 20183-bedroomPaid $9,100

   Long Distance move.

   This company is a complete scam. They purposely quote low pricing, low weights, and unrealistic pricing. A moving company will re-estimate the real cost and double the estimate. When problems occur they will not return your calls or emails. DO NOT USE THIS COMPANY!! Do not use this Broker and do not give them a deposit --- you will never see your money again.

8. T

   Tiffany S.

   Source: MoveAdvisor · Syracuse, NY to Raleigh, NC

   8 Nov 20181-bedroomPaid $3,300

   Zero Stars This Company is a Scam.

   This company is an absolute scam do not use. I wish I could scream it from the mountain tops. They charged me thousands to move my furniture for a long distance move, then when the movers got there, they claimed that they couldn’t fit any of it in the truck and it would be thousands more to move it all. Even though I already paid over $2,100. They were completely unwilling to work with me and even ignored my calls and emails for days. I never got a response on any of my voicemails or anything until I called from a different phone number. DO NOT USE.

9. S

   Shanna

   Source: MoveAdvisor · Arlington, VA to Houston, TX

   29 Oct 2018Paid $1,400

   Do Not Hire This Company.

   I hired this company to move my things from Arlington, VA to Houston, TX following a career change. I had worked out the days that the items would be picked up and the days that the items would then be dropped off in Houston. I was flying there myself so I wanted to ensure that I would be there for the arrival of my belongings, and also make sure that I set my start date for work after I had my things. The day that my belongings were supposed to arrive I did not receive a phone call, so I contacted my driver with the number that I was given upon pick-up. When I called a man answered and responded with "hey baby". Regardless of if he had thought that I was someone else or not..this was an unknown number on his phone..and if you're a professional you may want to ensure that you know who you are talking to before saying things like this. He then proceeded to hand the phone to someone else who informed me that my belongings would not be arriving that day. So, I had asked when it was likely that I would receive these items. The response: "Not Sure. Maybe a week". Excuse me? They couldn't even tell me where the truck was. So here I am after moving halfway across the country by myself with none of my things and no idea when or if I may get them. FINALLY my items arrived..3 weeks after I had moved to Texas. The 1-year old Smart TV that I had paid to have them package was completely shattered..with no apologies, an entire box of my clothing had been soaking in what I really hope was water, old barn windows that I had were broken, one dresser has a 8 inch long scratch down the side, multiple pictures had their frames broken and one painting, done by my grandfather, had the frame broken and was so water saturated that it had to be thrown out. When I called them and also submitted claims regarding the damages I had received an offer of $35. $35!! This was by far the most unprofessional, unacceptable, and despicable moving company that I have ever heard of. PLEASE save yourself the trouble and hire seriously anyone else..or even better..move yourself and save yourself the frustration, damages, and money.

10. J

    Jane

    Source: MoveAdvisor · Pocatello, ID

    21 Oct 20181-bedroomPaid $7,446

    Moving.

    Be careful when you talk to a broker and they quote you an "estimate". I talked to a Lady in Florida almost 2 hours and she was a talker. She didn't listen to all I said. Never Never hire anyone who doesn't come out and price for you. They use second and third parties to do the job and the price goes up. Mine doubled plus. I really didn't have a lot of big items, more boxes, for I had down sized 2 x in the past 4 years. I was then given another broker to take over (paying 2 now ) The company they sent to pick up was very hard to deal with . I will say the guys were OK but their boss was horrible. Slow very slow. Worst experience dealing with these companies than I have ever experienced. Said it would be a week to deliver and showed up 9 days later with no contact. Communication was horrible. I had to make calls and get put off. The biggest complaint of mine is the lies they tell you and the cost was ridiculous . Please please don't be scammed by this company. Very disappointed and broke now. Thanks to their Scam.