Luxury Van Lines

Reviews

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1. M

   Megan H.

   Source: MoveAdvisor · Delaware City, DE to Manassas, VA

   26 Nov 20184-bedroomPaid $2,350

   Class Act.

   Luxury Van Lines provided a stress free moving experience. They have remained professional and thoughtful throughout this move. I have had several moving experiences that were below average prior to this one. Luxury Van Lines took their roles very seriously and performed above and beyond in areas that they weren’t required to. Seeing them exhibit this amount of effort in a move was comforting. Our belongings were transported carefully and intact. These movers are as classy as it gets! I recommend them wholeheartedly!

2. T

   Tyler W.

   Source: MoveAdvisor · Princeton, NJ to San Diego, CA

   4 Feb 20183-bedroomPaid $5,300

   Moving from NJ to CA.

   I and my family had to relocate for work from NJ to CA. Many companies called me and offered quotes over the phone prices were as low as 2400 and as high as 7000 dollar. Prices were different which scared me after reading many reviews that states companies were charging more on the day of the move, however, luxury's salesman (Al) asked me if I would feel comfortable to have them send someone to look at my house and give me a price which was the only company to do that, he explained that companies are known for giving un-accurate quotes over the phone, no one knows how big my furniture is unless they see it. Al came on a sunday, he was polite and honest. Explained everything to me with cubic foot and how companies give low estimates and raise the price on the day of the move. His price was reasonable and the services were great. Two weeks after Al's visit, a crew of 4 men showed up ready to work . They didn't discuss anything with us b/c Al did that and we signed the paper with him weeks before. I would strongly recommend them due to their effort to send someone to my house, and honestly and their services was great on pick up and delivery there were zero problems.

3. D

   Daniel K.

   Source: MoveAdvisor · Red Bank, NJ to Kirkland, WA

   23 Oct 20173-bedroomPaid $4,753

   Great Crew!!

   Was moving from NJ to WA. Received tons of phone calls but one stood out the most, Rich from Luxury Van Lines. He was extremely helpful providing me an accurate quote and the crew sent was amazing. Brian and his helpers wrapped the furniture very well and didn't even charge for extra bubble wrap. I highly recommend Luxury Van Lines to anyone whip wants a smooth move..

4. D

   Debbie S.

   Source: MoveAdvisor · Ebensburg, PA to Orangeburg, SC

   10 Jan 20211-bedroomPaid $6,000

   Unprofessional

   I have never booked a moving company and did the unthinkable. I didn't read the reviews before booking. Yes, the prices were changed three times, by three different people. They don't write your list correctly and once you sign the documents disappear. Yes, the movers were late and let's just say, I know how to count money as well as my Sister. They never gave me a list of my belongings and I had to ask for the receipt of payment and charges. The reason I'm giving them 2-stars is because the crew that came to deliver my things were very professional and polite. I give them 5-Stars. The pickup and delivery was like night and day. Mike's crew should be the model for this company if they want to negate these negative reviews.

5. M

   Melissa G.

   Source: MoveAdvisor · Providence, RI to Wichita, KS

   25 May 20242-bedroomPaid $4,000

   Horrible company

   Horrible, dishonest company now going under a new name called Reliable Van Lines. Scammers, they will make you pay to get your property and double the charge when they get there. AVOID at all costs!!!!

6. J

   Joyce P.

   Source: MoveAdvisor · West Pawlet, VT to Saint Petersburg, FL

   7 Jun 20231-bedroomPaid $4,000

   Terrible

   They demanded almost triple what they quoted me and held my things hostage until I paid up. I'm a senior citizen and I felt like they took advantage of me. They were rude and pushy and scared me. Total disaster! I wish I could give zero stars so one star it is.

7. M

   Michael R.

   Source: MoveAdvisor · Centreville, VA to Gilbert, AZ

   24 Aug 20223-bedroomPaid $18,000

   This company is a FRAUD!!! DO NOT USE IF YOU DON'T WANT TO BE SCAMMED!

   This company is a FRAUD!!! DO NOT USE IF YOU DON'T WANT TO BE SCAMMED! They overcharged my move regarding the space used by ~400 Cubic Feet. The estimated amount on the BOL was 2300 Cu. Ft. When the truck was loaded, the mover wrote down the wrong number on the top of the Semi, counting from the back of the truck instead of the front (used to show how much cubic feet was used). It was close to 1900 Cubic feet used when the truck arrived, which makes more sense since original estimate was 1300 Cu. Ft. I unfortunately didn't have proof of this claim, other than my eyes and the movers who offloaded the truck, along with the guy who took a picture after the truck was loaded. The company didn't even attempt to rectify this with him or compensate me in any way. I only heard stories about bad moving companies, but now I know they exist. Take your business elsewhere and pay a little extra for a quality company like Allied Van Lines.

8. V

   Viviane C.

   Source: MoveAdvisor · Washington, DC to Breckenridge, CO

   17 Jun 20221-bedroomPaid $4,237

   Fraudulent business & gross negligence

   - These guys scammed me and many other with extra charges and threats to refuse to load/unload items until extra payments were made - They forced me to sign blank contract forms before they would even begin work and threatened to leave and I would lose my deposit if I didn't sign them BLANK - They then filled in insurance coverage and inventory later without my knowledge - They damaged over $3k of property and refuse to compensate me If interested in joining the class action suit, please contact me

9. T

   Tie J.

   Source: MoveAdvisor · Danbury, CT to Houston, TX

   24 Dec 20211-bedroomPaid $4,100

   IF I COULD GIVE THEM ZERO STARS I WOULD!

   This company does not care about your items! My items were damaged, wet, and missing!! Have of my items never made it! I don't know if they stole the stuff or just sent it to somebody else! All my personal items I will never get back! I'm filing a report with the BB too. Somebody needs to do something about this! I paid a lot of money to have my items transported to me and trusted them with my personal items! I can't believe people actually run a business like this and they are still in business! The only good that came from this was the driver of the truck. He couldn't believe the disrespect either. Insurance may get me some money back but I will never get my missing items back! THESE PEOPLE ARE LIARS, THIEVES, AND SCAMMERS!! DON'T USE THIS COMPANY!

10. V

    Vin U.

    Source: MoveAdvisor · Boston, MA to San Jose, CA

    11 Nov 20212-bedroomPaid $5,000

    Worst movers ever

    Wish I could give negative stars. The movers came at 10 pm after delaying by 1.5 days and finished at 3 am! They then called the next day to increase the move cost by 50% and threatened to throw our stuff out after taking it to a warehouse 5 hours away. Finally things got delivered (by an absolutely awesome driver) but broken lamps, missing bed parts and scratched legs on furniture. Customer service was rude and does not care! We got allocated this mover last minute by a broker. If you see this name, run!