Mile High Van Lines

Reviews

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1. A

   Arin G.

   Source: MoveAdvisor · Phoenix, AZ

   29 Oct 20204-bedroomPaid $8,021

   It was a big help for me.

   The Mile High Van Lines is nice company in my life) They worked fast, team was very professional! and they also always called me to update me on their arrival and pick up. They made sure of protecting everything and covering all the furniture. I would recommend.

2. M

   Michelle J.

   Source: MoveAdvisor · Denver, CO to Jacksonville, FL

   29 Oct 20192-bedroomPaid $2,500

   Great services.

   Had a great experience with this company great customer service highly recommended , prompt and dependable.

3. I

   Ina G.

   Source: MoveAdvisor · Seattle, WA to Boca Raton, FL

   29 Oct 20193-bedroomPaid $6,000

   Great service.

   I hired Mile High Van Lines because they were very highly recommended by so many people I talked to. The estimate given by the company seemed quite fair. The movers actually arrived earlier on the moving day. That was the first sign of how professional and efficient this company was. The movers took very less time to pack and load everything from my apartment. Very proud of great service I received.

4. M

   Mike S.

   Source: MoveAdvisor · Denver, CO to Chicago, IL

   8 Oct 20192-bedroomPaid $5,000

   Mile high van lines.

   Great service Highly recommend! Super fast and friendly Very professional crews at the origin and destination Getting shipped right away.

5. M

   Mari B.

   Source: MoveAdvisor · Aurora, CO to Chicago, IL

   7 Feb 20204+ bedroomPaid $7,590

   My moving.

   The great company Mile High ! I moved from CO to IL, everything was great for me, forward and simple. They picked up for the price they said they would and they delivered at the time! . Thank you a lot.

6. T

   Tyson F.

   Source: MoveAdvisor · Parker, CO to Tampa, FL

   21 Mar 20232-bedroomPaid $6,000

   Theft and pretending that they are a new company

   I had almost $5k in items stolen. They tried to have a 3rd party company handle my claim, they quickly cancelled that. When calling Mile High Van Lines on the only number available for them, I am told that this is a different company but not given a name. I asked one more time if she could just tell me what her company name was so I could note it, she hung up on me. Crooks!

7. C

   Captain D.

   Source: MoveAdvisor · Arlington, WA to Goodyear, AZ

   13 Aug 20214-bedroomPaid $15,265

   Bait and Switch

   Mile High Van Lines can't be trusted. The quote we were given was not what we ended up paying. Regis Delivery, was contracted by MHVL showed up 3 days late with a demand for payment prior to starting the delivery. They asked $1800 more than the signed contract. When I questioned the amount, the delivery service said they would not start w/o full payment and they won't accept credit cards.

8. B

   Bobbie M.

   Source: MoveAdvisor · Denver, CO to Fernandina Beach, FL

   5 Jun 20212-bedroomPaid $120,000

   Review te

   Terrible company. My estimate of 4,000.00 turned in to a total of almost 13,000.? they lied about the charges. Changed the price 3 times and said the driver added wrong?. That was the second time the price went up. The truck was already loaded and out of my control. The price was changed 3 different times before I got my furniture and told I must overnight a certified check before I could get my belongings. Antique pieces were broken and their invoice showed 94 boxes. When unloaded that driver only counted 30 boxes and 1 couch not 3 like on the invoice. Avoid this company.

9. C

   Carrie R.

   Source: MoveAdvisor · Everett, WA to Holiday, FL

   21 Apr 20213-bedroomPaid $14,000

   Absolutely Devistated

   Honestly if I could give less than one star I would. Where do I even start? Over 28 boxes missing, both of my husband's ladders missing, so many items distroyed!! My brand new kitchen table and entry way bench destroyed and un usable! The PRICE SWITCH AT PICK UP WAS HEART FAILURE AFTER BEING PROMISED ON A RECORDED LINE THAT IT WOULD NOT BE QND WE WOULD MORE THAN LIKELY GET A REBATE BECAUSE HE OVER ESTIMEATED US! WE HAD SEVERAL QUOTES FROM OTHER COMPANIES THAT BEAT OUR QUOTE BY THOUSANDS, BUT I LIKED THE SALES MAN AND DECIDED TO TRUST HIM! DO NOT BOOK WITH THIS COMPANY!!!! RUN RUN FAST! I WILL NEVER GET BACK WHAT I LOST OR REPLACED WHAT ALL THEY BROKE! VERY BAD CUSTOMER SERVICE.

10. L

    Loren B.

    Source: MoveAdvisor · Colorado Springs, CO to Woodbridge, VA

    4 Apr 20212-bedroomPaid $3,381

    Misleading Moving Company

    If you are considering Mile High Van Lines (MHVL) as a moving service, I would suggest looking elsewhere. I was instructed by my job to obtain 3 binding quotes for moving estimates. MHVL was within our budget and all but guaranteed our items would be delivered by March 1st. The salesmen strongly suggested over and over that March 1st was not a problem and they could get our stuff transported in that timeframe. Another moving competitor suggested I get a guaranteed delivery date in our contract in order to ensure our stuff would actually show up on March 1st. So I contacted the salesmen from MHVL and asked him about guaranteed delivery. He told me that including the guaranteed date would take the quote above my company’s moving budget, but he said without the guaranteed date we should still receive our items by the 1st. With his “reassurance”, we decided to go with MHVL to move across the country. The movers picked up our stuff on February 21st. We were expecting a week of no stuff with a newborn baby, a challenge in itself already. On March 3rd, I had not heard from MHVL to set up a drop of date, so I called the gentleman I had been communicating with to set up the move. He said he would get back to me. He returned my call a day or two later and said our stuff had left the 29th and we should be getting a call soon to organize the delivery. So I called again on March 8th to talk to a gentleman who let me know they had a driver for the move and our items had actually just left on Friday (March 5th). On March 11th, we are told our stuff will be delivered the next day around 1pm, almost 2 weeks after we were told it would be delivered. While we do understand we did not pay for a guaranteed delivery date, we feel misled by the salesman’s “guarantee”. On March 12th, the driver shows up at 4pm with no additional movers. Instead of “door-to-door service” as our contract stated, the driver and I had to spend over 4 hours moving in the stuff. By the time we finished it was dark, my wife had been busy with our newborn, and we did not have time to do the full inventory. The driver had us sign the form stating we received our items and told us we should email the office about the damaged items (our chest of drawers and a few other smaller items). The next day when we finally had time to start unpacking, we found out our diaper pail, floor lamp, and step ladder were not delivered. We also received some other family’s box of stuffed animals (the box had an orange label and ours were pink labels). Frustrated with the damaged/missing/extra items, we contacted MHVL via email to discuss all of these issues and have received no response from them. We are writing this review so people are aware of what they are getting into and to suggest you avoid this moving company (we had other companies give similar quotes without making “guarantees” they had no intention of trying to uphold). The positives: they were reasonably priced, the movers that picked up our stuff were all quite friendly, as was the driver who made the delivery. The negatives: they lied about the estimated delivery date, we received some damaged items, we are missing some items, we received extra items (which are still sitting in our garage until we figure out whether we can get them to the family they belong to if MHVL ever emails us back), and when we tried to contact them regarding these issues we received no response.