My Best Mover LLC

Reviews

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1. L

   Leo C.

   Source: MoveAdvisor · Yale, IL to Xenia, OH

   28 May 20222-bedroomPaid $4,298

   Problem solvers

   Everything went smoothly. Joseph and Matthew were in and out quickly and professionally. Recommended!

2. C

   Charlie P.

   Source: MoveAdvisor · New York, NY to San Francisco, CA

   23 Aug 2022StudioPaid $5,200

   Con Artists

   These people are not movers, they are brokers - they quote you a price that they don't actually set, and then book a company that then charges you a different price (mine was over 50% more, which I found out on my move out day). Their communication efforts are very weak (emailing them does nothing, have to call to get any response) and they have no power in the process as far as delivery time, pricing, additional fees, etc. They are phonies and I suggest booking directly with a moving company rather than using these guys.

3. E

   Elyse S.

   Source: MoveAdvisor · Kingston, NY to Norman, OK

   2 Nov 20224-bedroomPaid $12,000

   Scam Artists: The Absolute Worst Company!

   This company scammed my mother and I by vastly overcharging us what was quoted. They also lost family heirlooms and damaged several items. AVOID!!!

4. F

   Fired U.

   Source: MoveAdvisor · Jensen Beach, FL

   7 Oct 20224+ bedroomPaid $8,000

   DO NOT I MEAN DO NOT USE THIS COMPANY

   1. LIES 2. 3rd party company 3. No mention of additonal charges for bulk items at pick up 4. Upon reviewing(final) items the cost become more additional money 5. The guy that said burn your stuff he's correct 6. Pickup a joke only take the cubic amount so you end up paying more at pick up 7. The dleivery date a lie 8. Furniture broken 9. They mention Allied as the company horrible 10. None of my items were puy together on delivery 11. Your CEO, should be ashamed 12. I asked about these horrible reviews-- I should have taken these people advise 13. Waiting to file my insurance claim 14. They call you over and over to get your sale never wanting you to get off the phone all these amazing discounts, nothing but BS 15. I hope you make well of the additional monies you got from me because all money is not good money 16. Delivery truck had no working ramp 17. 2 people to take out furniture 19. Cash app or Zelle should have been the HUGE clue becasue MBM already got paid from 1st /2nd deposit so they dont care what happens after the pick up there hands are washed 20. I am sure no one from this company will follow up 100% sure becaue I want my money back that you STOLE 21. Read the BBB 22. CHARGED OVER THE PRICE as quoted 23. DO NOT USE THIS COMPANY 24. Anyone that wrote a review and said this company good/ great was from there compnay there is no way in HELL anyone had a good/great experience

5. S

   Sarah C.

   Source: MoveAdvisor · Windermere, FL to West New York, NJ

   8 Sep 2022Partial movePaid $4,000

   horrible experience - NO STARS

   I found these guys online and I specifically asked if they were a broker and Cory told me they weren't - all moves were done by their own people. That was lie number one that we didn't find out til the items were picked up.I was told by Jordan that if we used less space we would owe less at delivery. Then found out from someone else there that I was misinformed and they didn't know why I was told that. I also told them about our large bulky furniture and they didn't mark that down correctly so the price went up when the items were picked up. I was lied to from the start. The lies kept happening and the price kept increasing. The actual mover they used delivered late and they wouldn't help with that. Their contract and the actual movers contract contradict each other so you have no idea was it real. This was the most horrible experience.

6. A

   Aleks O.

   Source: MoveAdvisor · Detroit, MI

   1 Sep 20221-bedroomPaid $3,100

   Absolutely awful, run

   Every time you talk to them the price goes up, and never proportionally, when I tried adding a few items after the initial estimated that would have increased the volume by 15% they quoted me ~175% the original quote. They take no responsibility for the service of their contractors and are incredibly rude over the phone. I am stuck on an airmattress because their contractor will not even get back to me on delivery over two weeks after they picked up my furniture

7. C

   Christiana B.

   Source: MoveAdvisor · Brookings, OR to Rockvale, TN

   11 Aug 20221-bedroomPaid $3,000

   Heartbreaking

   We hired My Best Movers for our move from Oregon to Tennessee! And 7 months later….. our household items have not been delivered! Long, devastating, sad story short: My Best Movers hired a fraudulent transport company and never delivered our household items! We had to buy our household items back from a storage unit auction! We our out thousands of dollars. We have spoke to My Best Movers several times, and it’s lie after lies. We’ve be laughed at and hung up on. They take no ownership of their wrong doing. They do not have insurance, so you cannot even file a claim! Please reconsider higher this company!

8. D

   Dylan L.

   Source: MoveAdvisor · Redmond, OR to Scottsdale, AZ

   8 Aug 20223-bedroomPaid $4,800

   Disingenuous liars. Never use them!!!

   The most disingenuous company!!! Do net ever use this company! I've never been treated so horribly and unethically. The first lie they told me was through a women named Candice that I could pay with a credit card to the movers, but the movers said no....only Venmo etc....They will lie to you just to get your deposit. This company told me the truck would arrive in a 2 day window. The truck never did, I had to cancel them and rent a Uhaul to get the job done myself. The truck never even drove a single mile in my direction to pick up. The driver told me he was empty in Portland that night and he was on his way to pick me up. Well that night rolled around, and he was a no show. I called MBM and he drove in the opposite direction to Seattle because he had a breakdown. This company didn't even have the common courtesy to let me know he wasn't going to be there. They are refusing to give me my $2800 back. The truck never even drove a single mile in my direction to pick me up!!! Wy can't you give me my money back!!!?????

9. F

   Fischer C.

   Source: MoveAdvisor

   4 Aug 20224+ bedroomPaid $4,400

   James needs fired

   This guy calls me and literally hangs up when I tell him my move date has been delayed. They use call spoof numbers and he quickly blocked me from the 2 numbers he called from today

10. K

    Khai T.

    Source: MoveAdvisor · Lynnwood, WA to Katy, TX

    4 Aug 20223-bedroomPaid $4,921

    bait and switch at last minute

    Do not believe this company. They will give you a low price and ask for a deposit to lock in the price. You have like (4) days to cancel. However, typically actual move date is at least a month out. A few day before your move date they will call to go over inventory. At this stage is where they will double the price of the initial quote that you have locked in. Even though its the same list. They will say oh because the initial quote was entered incorrectly like the box size. Then on moving date the mover will tell you more charges such as "heavy item", "shuttling charge". These charges will be another $1k. These additional charges were never brought up during initial quote. FYI My Best Mover do not do the moving, they hire someone else to do the moving, so the actual moving company will have their own charges. I just cut my lost on the deposit and decided to donate all my belongings. STAY AWAY!