Spartan Van Lines

Reviews

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1. M

   Monica K.

   Source: MoveAdvisor · Rotonda West, FL to Oran, MO

   11 Jul 20183-bedroomPaid $4,557

   There are good cross country moving companies out there, THIS COMPANY.

   Don't use this company if you value your property and your right to expect usual and careful handling of your items. This company falls FAR SHORT of set industry standards. I am heart wrenched by the significant damages to antique furniture and expensive household items. The damages are mind bogeling. I also have items missing. I reached out to Spartan Van Lines immediately. They will not return my calls. BEWARE, BEWARE.. CHOOSE ANOTHER COMPANY ! ZERO STARS.

2. S

   Sanju S.

   Source: MoveAdvisor · Jamestown, NC to Wharton, NJ

   15 Apr 20182-bedroomPaid $2,219

   Terrible Experience with Spartan Van lines/Moving Systems Inc.

   I want to register this complaint against Spartan Van lines/Moving Systems Inc. based out in Pennsylvania depicting my dissatisfaction/frustration and my losses. Here is the whole summary/reason of my dissatisfaction and losses as a result of dealing with Spartan Van lines. · I was charged almost $700 extra than what Spartan Van lines confirmed at the time of inception. The reasoning they provided was the space issues at the time of loading, the driver who was responsible for load our stuff was really rude and putting the things in a truck in a way to increase the space limit as much he can. When I asked him can I measure the space by myself since I was not comfortable with the way he was measuring then he didn't let us to measure the space. And, we were left with no option to pay them almost $700 extra at the time of loading. · I received my stuff almost after 3 weeks of its loading date which was beyond the regular timelines I was told at the time of inception. At the time of inception I was told that maximum it will take one week to receive my stuff. We had to suffer a lot just because of this late delivery. But still we didn’t receive any compensation for that. · Following items were broken and I submitted all the relevant info including their pictures(attached) at the time of claim filing: 1. Foot board of my bed is broken into 2 pieces which made our bed useless. 2. One Samsonite big Suitcase was broken completely. 3. Handle of my Rocker/glider is broken which made it useless as well. · Following items were found missing: 1. Dresser Glass Top. 2. One Kitchen Box And at last it’s a matter of big shame that this company Spartan Van lines were trying to compensate all this frustration, dissatisfaction, broken & lost items merely with $68. And when I refused it they raised it up to $120 which I refused again since it was much less than my damages and losses. Company like Spartan Van lines/Moving Systems Inc. is the worst company in terms of its services and all the things I have come across so far. They should be banned from doing this business so that no one can fall in their trap.