Sprint Van Lines

Reviews

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1. A

   Anju C.

   Source: MoveAdvisor · Hanover, MD to Pompano Beach, FL

   14 Feb 20203-bedroomPaid $3,600

   Md to Fll.

   Best moving experience ever. I went in very scared and skeptical but it went pretty smooth. Keep in mind that if you are having them pack the boxes, estimate it to 3x. If you think you have 10 boxes, tell them 30 because it will be 30 boxes. Make sure to walk around your house and take inventory of everything you see, no matter how big or small. Make a list and email it to them. You will get an accurate estimate. They even reduced the estimate as I got rid of a few things I got an estimate for. If you do your inventory correctly, you will be in for a very pleasant surprise which is a smooth move. Rachel who was always available and super super nice, made sure the estimate was accurate and always got back when I had any questions. I would highly recommend Sprint Van lines for any move. I have moved many times, but they was the best and cheapest.

2. D

   David J.

   Source: MoveAdvisor · Leesburg, VA to Roanoke, VA

   11 Nov 20192-bedroomPaid $5,000

   Great Service.

   Movers were on time, professional, & experienced. Wrapped my furniture and packed my fragile items neatly. They were fast & cautious, took very good care of my items & house!

3. J

   Janice

   Source: MoveAdvisor · Winchester, VA

   4 Nov 20192-bedroomPaid $1,500

   My Excellent Move.

   I recently moved from VA to FL. I contacted Sprint Van Lines to assust me with my move. I was very pleased with the service I received.My sales representative, Jenny was amazing. She was very thorough and explained every aspect of my move. On the day my items were picked up in VA, the movers were very professional,polite and took great care with my belongings, ensuring my belongings were secure for the move to FL.I also want to make mention of Angie and Kim. They were awesome, keeping me well informed of my delivery date and answered all of my questions. All of my belongings arrived safely in Florida without a scratch. What great service. I will definitely be telling my friends and family about Sprint Van Lines, the amazing job everyone did. I recommend Sprint Van Lines 100%!

4. R

   Ronen S.

   Source: MoveAdvisor · Rockville, MD

   31 Oct 20192-bedroomPaid $2,575

   Best price and service.

   I had used Sprint Van lines for my move last month. Me and my kids moved into a new townhouse that I bought recently. My nephew also used this company. I actually referred him. I will be referring Sprint Van lines to all my family and friends!

5. N

   Nizan S.

   Source: MoveAdvisor · Rockville, MD to Brandon, FL

   30 Oct 20192-bedroomPaid $3,700

   Maryland to Florida.

   Let me start by saying I would definitely use Sprint Van Lines in the future for any moving needs. They were professional over the phone and in person. They took great care of all my belongings especially my fragile belongings which they took extra care wrapping and protecting. It was a great move! Thank you for your service!

6. R

   Robin P.

   Source: MoveAdvisor · Baltimore, MD

   6 Aug 20192-bedroomPaid $650

   Thank you Sprint Van Lines.

   I’m so happy that I chose Sprint Van Lines for my local move, I spoke to a bunch of different companies and they seemed sketchy with prices and didn't explain any extra fees not included in the price. Sprint Van Lines gave me all the details upfront so that made me feel more comfortable. I moved Fri Aug 2, they movers showed up on time and ready to work. Nothing was damaged! The move was completed with in estimated time so I didn't pay extra… I'll recommend Sprint Van Lines to anyone I know who is moving and needs help!!

7. S

   Scott M.

   Source: MoveAdvisor · Johnstown, PA

   22 Oct 20182-bedroomPaid $2,800

   Amazing movers Glad to hire them!

   We would not hesitate to call them again to handle the job if we were to require moving support in the future. Highly recommended!

8. D

   Dwarak

   Source: MoveAdvisor

   14 Dec 2013Paid $3,000

   Long Distance Move - Yet to Receive Shipment.

   The sales person I spoke to was great, very friendly, ready to say Yes to everything to get your sales in and in fact very convincing. A true sales man to say. Spoke to a lot of moving companies and by far this company has the best sales representatives.  On the day of the moving, the movers showed up and started to assess the things at home to pack/move. Based on what I gave as my inventory list and what I ended having when the movers arrived, there were about 10-15 medium size boxes in addition. However, the cost of the move readily doubled from the quote and when posted the question, the person responded that he has done the estimates several times and knows exactly what he is quoting. Was wondering who exactly was wrong here, the sales reps estimate, the movers estimate or my mistake for choosing this company. Since I really did not have an alternate option on that day, I signed up the paper work with too much concern on the cost and quality of work. To my surprise, the movers were outstanding with the way they handled the packing and moving of the items and loading them into the truck. Truly professional packing service, I would say. Made me feel a little better as I thought the cost was worth it. Things were all done in 2-3 hours. When I signed the paper work, I clearly told the movers, I will need to have the delivery on or before December 7th. The movers were spot on and said, yes we will have it delivered on time and with no delays. Again, was very promising as usual. Two days before the delivery, I call the sales rep for status check and was told my things are still in the warehouse and is expected to be picked up that night and arrive on time for delivery. Wasn't I glad to hear that and was very excited to move things into my new home. The sales rep said he will definitely call me up in case of change of plans. You guessed it, nothing ever arrived that day and there was no update from the sales rep :)  Later that week, my wife called to check on the status and was told its going to be loaded the following week and that it will be just a week delayed. My wife and I was somewhat happy to hear that and started planning for that. Since there was no communication from the moving company a day before the promised date, was a bit concerned and called them. A new sales rep, informed us that it was never loaded that week and informed there is nothing on the file that indicates that. How convenient is that?? So far, me and my wife had called five times and have not received any promising dates and sales folks are smart at talking about the contract and promises made. Hearing new stories about that the moving vehicle is going to North East and then to West and then to South and so on. I am not sure why I need to know all of these, its the movers problem. I've given up on the delivery date at this point, but very very worried about the shipment itself. The only thing I am hoping now, is for my things to arrive in shape without any damages or lost items. I cannot ask for anything more from the movers at this time. I don't think I can deal with this company for claims if there is a problem with the shipment. I will provide updates once I receive my shipment and the change to the star rating is depended on that.   .

9. A

   Antoine T.

   Source: MoveAdvisor · Hyattsville, MD to Atlanta, GA

   18 Jun 20201-bedroomPaid $2,578

   Save your time and money.

   The only good thing about my interaction with this company was my move coordinator, Jenny. The short of it: Avoid at all costs. I'd move an entire house by myself twice before ever considering this company again. The Long: I was having my stuff moved from Maryland to Atlanta and my original estimate shot up because certain items needed to be packed by their team. Not an issue, moving my life across state lines wasn't going to be cheap and I trusted that for the amount, my property would be handled with some semblance of care. I called to confirm the date and time window the movers would be at my new apartment as no one reached out to me. The driver told me he'd be at my apartment Monday in the late afternoon but when I called Monday to obtain a clearer timeframe, the driver told me he wasn't coming because we didn't confirm. I immediately called Jenny, who was just as confused and frustrated as I was, and after making some calls, informed me the next available time the driver could come was Wednesday first thing in the morning. I confirmed the new date and time window, taking time off from work. I was a contractor with no PTO, so I was extremely frustrated, but tried to be flexible. The day of, I learned I wasn't the first drop-off, which would have been fine had I not been told my drop off would be first thing in the morning. I understand having other customers in queue before me - that's not my issue. My issue is communication and the fact that I could've worked at least a half day before the movers actually made their way to me, after the driver missed the original date. The men unloading the truck were nice, but as they carried boxes in, I noticed some appeared to have been transported upside down, damaging some of the contents. I paid damn near $1000 EXTRA to have certain things packed/wrapped by the team in Maryland, but those very things were damaged upon arrival, among them: - Cracked mirror frame - Broken lamp (wrapped with packing tape) - Broken Aztec statue - Scratched furniture - Scratched and chipped custom art So now I'm dealing with their claims company. If you still decide to use this terrible excuse for a moving company, make sure you get the highest possible coverage for your items because they WILL be damaged.

10. K

    Kate S.

    Source: MoveAdvisor · Stateline, NV

    7 Nov 20191-bedroomPaid $2,500

    Lost items/ then ignored me.

    I recently used this company to move, and they lost a large bag of my items. After multiple phone calls, conversations and messages with Kim, and her telling that she would "look for my items" and get back to me, she then started to ignore my calls and messages. Also never got back to me about my list items. Multiple items were very sentimental and expensive! Does ANYONE HAVE THE INSURANCE CLAIM INFO??!! This company SUCKS. Don't use them!