TX Moving & Storage

Reviews

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1. W

   William G.

   Source: MoveAdvisor · Dallas, TX to Myrtle Beach, SC

   4 Apr 20214-bedroomPaid $7,894

   great work

   staff from coordinators to mover did excellent work with our 4br home. move happened within a few days as well over to SC. Henry was great always answered all our concerns and was with us until the delivery was made. Few reviews I've read seems like its the clients are lying initially about their items then getting upset that the movers catch them and need to charge accordingly. These guys are great. A+

2. S

   Steven C.

   Source: MoveAdvisor · Wylie, TX to Jersey City, NJ

   23 Sep 20204-bedroomPaid $4,050

   A++.

   Excellent service. Quoted $4,050 for a long distance move from wylie tx to jersey city, nj and must say, only paid my quoted price. Derrick was great and efficient with his work, as were the workers: jose, adam and mike. They were not the cheapest quote but Derrick explained everything about volume down to packing materials and was very patient with us Highly recommend Tx Moving and storage to anyone looking to get a job well done.

3. D

   Donald S.

   Source: MoveAdvisor · Charleston, SC

   9 Jun 20203-bedroomPaid $4,253

   Very Happy with the guys !

   I paid for packing and moving services and am very happy with the service I received. First, I do want to say that when I had initially reached out to the company, my contact was Derrick.He was very helpful and responsive any time I called. I also appreciated that they reached out a few days before the move to confirm everything with me, which I would've wanted to do if they hadn't. It's these little details that count a lot with me. Regarding the day of the move, my main contact was David. He helped me make a move from Houston to Charleston, Sc. They packed up all my things for me as promised (I basically didn't do anything and felt super awkward about it), and did so very efficiently. Walter was also very friendly and thoughtful. Due to the pandemic, he had brought hand sanitizer and masks for me. Upon arriving, they were again very efficient at getting my things where they needed to be. Although I hadn't paid for any disassembling, reassembling, or unpacking services, they were also kind enough to insist they help me put my bed frame back together. This was such a help to me as it would've taken 3x the amount of time doing this completely alone. Thanks for taking a lot of the stress of moving off my shoulders. Will definitely call up Roadway again for any moves I have in the future.

4. B

   Bella B.

   Source: MoveAdvisor · Fort Worth, TX

   13 Aug 20222-bedroomPaid $100,000

   F- Twon men and a truck is the way to go Texas!

   Tx Moving and storage is the worst! [NAME EDIT] and the Foreign speaking guy [NAME EDIT] was so bad and mean to me in front of my 9 year old daughter! EVERYTHING about them is Shady and wrong. The way they treated My child was unacceptable to ANY Texans Standards or NYC or even standards to Humanity! They need to be fined or in jail! Do NOt USE them and this is coming from A Business Developer who Promotes small Business for The GREAT State Of Texas and advocates for NYC! 2 MEN AND A TRUCK MORE HONEST AND are TRUE to Heart GOOD OLE BOYS Y'ALL TRUST ME ON THIS- Business Developer- B.B. - Everythin' Bigger n Better in TX Especially the Service-

5. C

   Christian D.

   Source: MoveAdvisor · Cedar Park, TX to Denton, TX

   10 Aug 20222-bedroomPaid $2,500

   If 0/5 stars were possible, they'd have earned it.

   My experience leading up to pickup with this company was as I would normally expect, however when it came time to deliver things went bad, fast. I began calling around a week prior to delivery, just trying to get confirmation that the items would arrive the day I had put down. When I had called to originally schedule delivery Matt in sales had picked up immediately every time, but for the week leading up to delivery I received no answer and had to leave several messages. I had been speaking with Matt via text leading up to pickup, so I tried texting there and did eventually get ahold of him, however he could not give me a solid date to expect my things, and kept saying things like "Let me get with dispatch and have somebody reach out to you today" but I wouldn't hear back and have to try again through him the next day, over and over. On a whim, I even had my stepdad call the same number I had been leaving messages with, and Matt picked up RIGHT away, meaning they were intentionally ignoring my number when I called. My move date was 7/29 and it wasn't until 08/03 that I heard from anybody other than Matt. Julian, one of the movers, called me and informed me they'd have my things out on 08/08. I told him I needed them ASAP, as I wasn't available on the weekdays because I worked and I'd already burned several days of PTO waiting for them. He then said he would see about getting them to me the night of 08/05, and asked if I would be up late so he could check with his supervisor and get back to me. I told him I would but I didn't hear back that night. Tried calling and texting him back the next morning and nothing. Then the morning of 08/06 I get a call from another person (I don't remember the name) saying they would have my things there that night at around 10pm. I then get a call around 7pm saying it will be the next day in afternoon because they were having some payment issues with their current client. That day, Sunday, I finally got a call in the afternoon saying they would be at my home at around 7:30pm. They rolled up around 8, and they still left much to be desired after all that waiting. First, they asked if I wanted to unwrap the furniture myself or have them do it. I told them my trash cans were full so I'd like them to do it. Secondly, they tried to charge me for reassembly of my bed, even though they'd disassembled it. I had to point out to them that the rental estimate said disassembly AND reassembly was included. They also charged me an additional $100 for a "long carry" fee because the space from my front door to the curb was, in their estimation, greater than 75 feet. They'd previously asked about using my garage for entry without mentioning that fee would apply if they used the front door. They also lost one of my living room lamps, but apparently they only reimburse 0.60/pound of lost merchandise so filing a claim wasn't even worth it. Once they were done I quickly put sheets on my bed and slept. The next morning I discovered all of the cardboard and tape from unwrapping the furniture had been left in my front lawn for me to clean up. Also, one of my child's pieces of furniture was missing a "foot," rendering it unstable and useless, but again, not worth a claim for a couple dollars. TLDR- ZERO communication from their employees, late delivery, and hidden fees. I have never worked with a company more unprofessional in my life, and at this point I consider myself lucky to even have my things at all.

6. W

   Wasim D.

   Source: MoveAdvisor · Houston, TX to Bloomfield, CT

   27 Jun 20222-bedroomPaid $8,000

   moving

   worst company I have ever worked with. Irresponsible, late, their truck burned up, no communication. They tried to keep me from filing a claim. They are the absolute worst most dishonest company I have ever encountered.

7. A

   Andrea B.

   Source: MoveAdvisor · Austin, TX to Milford, CT

   13 Jun 2022StudioPaid $3,750

   Broken and Stolen Items -

   Absolute worst! Communication was awful, never showed up on time. Pick up was 10 days late. Paid extra to have a long horn wrapped, shower up snapped shoved in a box. Missing $600 golf driver among other items. AVOID THIS COMPANY! My rate went up $1000 from the original quote for a bunch of BS reasons. Using an elevator, long haul, gas, "too much stuff." Common!

8. F

   Fred M.

   Source: MoveAdvisor · Pendleton, SC

   21 Sep 20212-bedroomPaid $10,590

   Avoid TX Moving & Storage

   They were a ripoff from the very beginning. The move estimate doubled from original estimate. This company cannot be trusted, they will gouge you anyway they can. The guy [NAME EDIT] seemed sincere and honest but every guy in that company are crooks. And believe me I talked to several. They destroyed several items, Piano, desk, valuable curio cabinet. I filed a claim and they are going to send me $80.00. This claim process started in June 2021. They didn’t even consider that they charged me extra to wrap the curio cabinet and they still destroyed it. Then they get to my house wanted more $ for storage. They didn’t even have furniture 30 days yet. They’re just crooks

9. C

   Cedric R.

   Source: MoveAdvisor · Arlington, TX to Hammond, LA

   20 May 2021Partial movePaid $850

   Stay away

   This company is a fraud, do not make any payment before they do the job or you will be suing them like I plan to

10. S

    Summer A.

    Source: MoveAdvisor · Dallas, TX to Spokane, WA

    23 Apr 20212-bedroomPaid $6,400

    Thieves and Liars!!!!

    I got quoted $4,000 and when the driver arrived he wanted $10,000 or he wouldn’t move my things. I negotiated down and they moved my things. Then the drivers tried to extort another $1,500 when they arrived and basically held my goods hostage for hours. I almost called the police. The sales department still owes me $500 that I overpaid— guess what? The [EDIT] blocked my number and won’t return my money. Total. Thieves.