U Pack

Reviews

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1. R

   Russ K.

   Source: MoveAdvisor · Ridgefield, CT to Longmont, CO

   16 Oct 20263-bedroomPaid $8,000

   Above and beyond when things got complicated

   We moved from CT to CO, and UPack was excellent throughout. The quote was clear and competitive. Days before delivery, we found a road weight restriction that ruled out a trailer. Their customer service team coordinated everything with real professionalism, switching us to ReloCubes without changing our schedule. Our driver went out of his way to get the cubes to our door. In Colorado, the Loveland team worked around our HOA’s two-cube limit with multiple drop-offs and pickups. Every driver was skilled, courteous and accommodating. Our situation was out of the ordinary, and UPack treated it as a problem to solve rather than a reason to say no. We’re truly grateful to everyone involved. Highly recommended.

2. N

   Nicole B.

   Source: MoveAdvisor · Charlotte, VT to Aptos, CA

   8 Sep 20262-bedroomPaid $3,004

   Amazing Service!!!

   I had a great experience moving across country. UPack picked up and delivered as promised with no issues. I had exceptional service and assistance from JW with ABF Freight. He really went the extra mile to ensure a solid delivery. I am truly grateful!

3. B

   Barb B.

   Source: MoveAdvisor · Kenai, AK to Oak Ridge, TN

   31 Jul 20262-bedroomPaid $4,770

   Long-Distance Move

   We moved from one end of the country to the other. Everyone I talked with was helpful and informative. Thank you for helping make this huge journey a smooth one. We highly recommend using UPack for your moving needs. They were on time and showed up when they said they would.

4. D

   Daniel B.

   Source: MoveAdvisor · Seymour, IN to Gresham, OR

   9 Apr 20261-bedroomPaid $2,800

   Move cube

   The move cube was delivered and then picked up quickly and got to my daughter in Oregon in a week. Easy to work with and the price I was given never changed, would use again and recommend. Everyone I talked to was nice and helpful

   Response from U Pack

   Thanks so much for allowing us to be part of your daughter's move. We appreciate your kind review, and we wish you all the very best! Sincerely, Brittany G. upack.com

5. N

   Noel M.

   Source: MoveAdvisor · San Diego, CA to Denver, CO

   13 Dec 20251-bedroomPaid $1,939

   Moving across country is challenging

   Moving across country is a challenging experience, especially as a single senior woman. Fortunately the choice of UPack to assist with my move was an exceptional one. From the first call to the last, every employee of UPack was friendly, professional and efficient. There were no surprises with my move plan; the initial quote was accurate, the company was flexible and receptive to all my revised plans and their schedule was very precise. My belongings made it to Denver in great shape and earlier than expected. UPack turned a stressful situation into a super positive one.

   Response from U Pack

   Noel, Thank you for your wonderful review! Yes, moving long distance is a huge undertaking. I am so glad you found us and that everything went to plan or better! I hope you are getting settled in your new home and doing some exploring! Best wishes, Audrey J.

6. R

   Rene B.

   Source: MoveAdvisor · Kirkland, WA to Las Vegas, NV

   6 Nov 20251-bedroomPaid $1,660

   AWESOME SERVICE!!

   Thank you UPACK and especially my delivery guy Daniel L. in Las Vegas.We moved fromKirkland,WA to Las Vegas. Daniel saw a small woman unloading the cube by herself and asked if he could help. We emptied the cube in 15 minutes and he took the cube back with him. Im sure that saves the company a lot of money by not having to schedule a pick up. Thanks again Daniel and UPACK. You are the best. I will use UPACK again. Rene/Scott Berlin

   Response from U Pack

   Thank you for the excellent review! I'll be sure and pass along to the local service center. We appreciate you and wish you all the best! -Nicki K.

7. B

   Bill M.

   Source: MoveAdvisor · Englewood, CO to North Attleboro, MA

   14 Oct 2025Partial movePaid $2,500

   Colorado to Massachusetts

   I used Upack a few years ago to send things to Alaska. That move went well. For this move I got a few quotes and Upack was the best. And from my previous experience I felt confident the move would go well. Delivery of the Relo Cube to the shipping address was on schedule. Pick up, cross country shipping, and delivery to the receiving address went well. When unpacking the cube the items were in good condition. I will use Upack again.

8. W

   Willi L.

   Source: MoveAdvisor · Portland, OR to Warrenton, MO

   3 Oct 2025Partial movePaid $2,739

   Excellent service - Great status - No issues

   I ordered 2 cubes not knowing how much would pack in them. UPack dropped off 2, I used needed 1, shipped and stored it for a month, was delivered next day when I called. Between online status and calling the 800 number always got quick and accurate information. (The online delivery request seems to go away when in storage - not a problem calling, but could have scheduled on the weekend)

   Response from U Pack

   Thanks so much Willi, I'm glad that U-Pack worked well for you and the communication was on point. We appreciate your kind words and business!! Best wishes, Audrey J.

9. C

   Colleen C.

   Source: MoveAdvisor · Stanhope, NJ to Aguada, PR

   3 Sep 2025Partial movePaid $3,800

   NJ to PR ReloCube

   Our experience with U-Pack was simply amazing. From the first telephone exchange in New Jersey to schedule my ReloCube drop off to the delivery and pick up in a remote area of Puerto Rico, everything was seamless! Their customer service is second to none in every step of the process. Our cube arrived earlier than expected, and they were able to deliver on a Saturday before a pending tropical storm. This gave us the time we needed to unload before the rain. Everything was in perfect condition when we opened up the cube. I would definitely recommend U-Pack for anyone moving, It was a great experience!

   Response from U Pack

   Thank you so much Colleen! I'm so glad the move went well and our PR office was able to deliver before the storm hit. I guess that is a trade-off for living on a beautiful island! I hope all is going well and you are getting settled in! Best wishes, Audrey J.

10. K

    Kasey K.

    Source: MoveAdvisor · Montclair, NJ to Normal, IL

    29 Aug 20251-bedroomPaid $1,800

    Hassle-Free Moving

    I can't say enough positive things about our move with our UPack Relocube. You read so many horror stories that people have with their long-distance moves, so it's difficult to choose an option you think you can trust. We're so glad we went with UPack! What initially stood out is the significantly lower cost compared to other similar options and moving companies. The size of the cube was perfect to move the contents of our one-bedroom apartment (no furniture). But what most impressed us with the company is the absolutely incredible customer service we experienced. Andrew, who initially brought us our cube in NJ, was able to expertly navigate the cube into an oddly-shaped space at our apartment building. He helped us to understand how to use the cube and answered all our questions. Bob, who dropped off our cube in IL, was super friendly and made sure to position the cube to our exact specifications. Additionally, everyone we spoke to on the phone throughout the entire process (from booking, to scheduling pickups/dropoffs, to requesting updates) were SO friendly and helpful! Overall, the trip was relatively quick (cube was picked up on a Friday and delivered the following Thursday). We would definitely use this option for a move in the future!

    Response from U Pack

    Thanks for the kind review, Kasey! We're so glad it was a good experience, and we would be delighted to help next time. All the best! Sincerely, Brittany G.